X-Rite BASF 12/6 User Manual Download Page 31

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B A S F S P E C T R O P H O T O M E T E R 1 2 / 6

Troubleshooting

Prior to contacting X-Rite support department for instrument problems, try the applicable solution(s) described

below. If the condition persists, contact us using one of the methods listed in the Service Information section.

Problem

Cause

Solution

Instrument not

responding.

Instrument is in power down mode.

Press the power button.

Battery pack is very low or bad.

Charge the battery.

If battery pack is faulty, replace using the

procedure in the Appendix.

No battery pack installed.

Install batteries or plug in AC adapter.

Reset the instrument. See Setting Mode.

Measurement error or

results appear

inaccurate.

Material being measured is

damaged (e.g. scratched)

Obtain new material.

Instrument requires calibration.

Refer to Calibration mode for procedure.

Calibration procedure

fails.

Calibration reference is dirty or

damaged.

Clean the reference per procedure in Appendix,

or replace if damaged.

Instrument and software

not communicating (USB

connection).

Interface cable not connected.

Connect the interface cable between the

computer and the instrument.

Close and restart the software application. If this

does not work, reboot the computer.

Reset the instrument. See Settings Mode

procedure.

Instrument will not

measure or calibrate.

Sensor indicators in the display do

not change color.

Pressure sensors are not working correctly. Put

the instrument into targeting mode and place

the instrument on a flat surface and then lift. If

one or more of the sensor indicators in the

display do not change color when lifted, there

may be a problem with the pressure sensor.

Contact technical support.

Summary of Contents for BASF 12/6

Page 1: ...BASF Spectrophotometer 12 6 User Manual ...

Page 2: ......

Page 3: ...cations Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Models with WiFi Contains FCC ID LSV KOHSPEC NOTICE Changes or modifications made to this equipment not expressly approved by manufacturer name may void the FCC authorization to operate this equipment Industry Canad...

Page 4: ...is used Transportation This product contains a lithium ion battery Should you need to ship this device you may wish to consult published guidance documents by one or more of these organizations for advice on how to comply with the regulations IATA ICOA IMDG PHMSA The battery contained in this device is 107g in weight 7 4V 2 4 Ah and complies with the UN 38 3 tests in effect the year it was origina...

Page 5: ...at are not manufactured distributed or approved by X Rite Consumable parts and Product cleaning are also not covered by the warranty X Rite s sole and exclusive obligation for breach of the above warranties shall be the repair or replacement of any part without charge which within the warranty period is proven to X Rite s reasonable satisfaction to have been defective Repairs or replacement by X R...

Page 6: ...Footer Bar 5 11 Scrolling Through Settings and Data 12 Opening Settings and Jobs 13 Measure Buttons 13 Pressure Sensors Indicators and LEDs 14 Settings Mode 15 Entering Settings Mode 15 Power 15 Language 16 Calibration 16 Measurement Options 16 Wi Fi 16 Display Settings 17 Beeper Volume 17 Power Savings Options 17 System Diagnostics 17 Calibration Mode 19 Positioning the Instrument on the Calibrat...

Page 7: ...H O T O M E T E R 1 2 6 5 Appendices 27 Service Information 27 Cleaning the Instrument 27 General Cleaning 27 Cleaning the Calibration Reference 27 Replacing the Battery Pack 28 Troubleshooting 29 Instrument Specifications 30 ...

Page 8: ...ument with your software application can be found in the software documentation Key features of the instrument are Color display with touch screen operation Measure and power on off buttons Video targeting system for accurate positioning Three pressure sensors located on the bottom of the instrument to aid in proper positioning Wi Fi technology optional for wireless communication Glass touch scree...

Page 9: ...ase and should be charged before use Refer to Charging the Battery Pack later in this section for charging details The instrument will also operate from the AC adapter without a battery pack installed 1 Carefully turn the instrument over and slide open the latch 1 that secures the battery pack access cover Open the access cover 2 Slide the new battery pack 2 into the instrument with the battery co...

Page 10: ...ed battery pack may eventually lose partial charge if not used for an extended amount of time You should charge the battery from time to time and store in a cool environment when not in use to maintain battery performance Battery Charge Temperature Range 5 C to 40 C Lifespan Expectations Lithium ion batteries typically decay to 80 capacity after 700 charge cycles see chart below A charge cycle can...

Page 11: ...ng the AC Adapter NOTE The instrument can operate from the AC adapter only The battery pack does not need to be installed The AC adapter X Rite P N SE30 277 overrides any charge condition of the battery pack in the instrument Measurements can be taken even with a very low battery condition when using the AC adapter and the battery pack is charging 1 Verify the voltage indicated on the AC adapter c...

Page 12: ... available port on your computer A USB symbol appears on the screen when the USB connection is established Attaching the Safety Strap optional The strap attaches to the back of the instrument and around your wrist The strap should not be used to carry the instrument 1 Feed the small looped end 1 of the strap around the post at the back of the instrument 2 Insert the wrist strap end 2 through the s...

Page 13: ...on for information Open Jobs 3 This function displays current jobs that have been downloaded from the software and require measurements Refer to the Job Mode section for information Settings Mode 4 The settings mode is used to set and edit the instruments configuration options and to enter the calibration mode The settings options should be reviewed before you use your instrument for the first tim...

Page 14: ...tery pack is installed Timestamp Displays the current time of day Scrolling Through Settings and Data A scroll bar appears on screens when some settings or measurement data cannot be accessed from the main view A scroll bar on the right indicates additional settings or data views are available Swipe the screen up or down to view the additional settings Left and right arrows at the top of the scree...

Page 15: ...ide to side slide the dot icon to the right or left to change the parameter The Beeper Volume option is shown below Measure Buttons The instrument incorporates three measure buttons One measure button 1 is located on the top of the instrument This is the same button that is used to power on and off the instrument The other two buttons are located on the left 2 and right 3 sides of the instrument Y...

Page 16: ...icators illuminate green If the required pressure is not maintained for the duration of the measurement an error message will appear on the display and the measurement must be retaken Red Indicator the required pressure is not being applied to the corresponding sensor Correct pressure must be applied to achieve a green indicator condition The circular multi color LEDs located on the top of instrum...

Page 17: ...ettings option 4 When finished with the options tap the Back icon to return to the Settings screen Exiting Settings Mode After configuring settings tap the Jobs folder to exit the Settings screen and return to the main jobs screen Power This option is used to access the power options The available options are Standby Reboot and Shutdown To access tap Power and then tap the desired option Tap optio...

Page 18: ...tion the option OFF Averaging If available this option is used to set the number of measurements required for calculating a single measurement Measurements are taken at different locations on a sample to achieve average measurement values The available settings are No Averaging default Average 3 Average 5 and SMC m n SMC m n Statistical Measurement Control is a method of performing a statistical a...

Page 19: ...mode A button press or screen tap will wake up the instrument and will take 4 seconds before it is ready for use Standby Mode can be set from 1 to 119 minutes or N A off Power Off The instrument is in power off mode The power button must be pressed to turn on the instrument and will take 20 seconds before it is ready for use Power Off can be set from 1 to 119 minutes or N A off To set tap Power Sa...

Page 20: ...f the screen see screen image above Legal Information This option displays the instrument s compliance information Self Test This option is used to conduct various performance tests on the instrument The test can take several minutes to complete Refer to the Calibration Mode section for additional information on positioning the instrument on the calibration reference To perform this test 1 Measure...

Page 21: ... number on the reference should match the reference serial number displayed on the instrument screen during calibration Calibration Notes The white tile in the calibration reference is dramatically affected by smudge marks dust and finger prints Refer to Appendices for calibration reference cleaning procedures Do not move instrument while taking a calibration measurement If motion is detected an e...

Page 22: ...tion on positioning 4 When ready press the top Measure button or tap the Calibrate icon in the screen Do not touch the instrument throughout the measurement sequence NOTE If an error message appears after white calibration try measuring the white tile again If an error still occurs clean the white calibration tile as explained in the Appendices 5 After calibration is completed remove the instrumen...

Page 23: ...ould be made on the flattest part of a sample whenever possible Hold the instrument firmly by the front and top during a measurement 1 From the Main screen select a downloaded job from the Open list or tap the new job icon at the top of the screen to start a new job The instrument goes into targeting mode Important Be aware when positioning on sample that the measurement port is not centered in th...

Page 24: ...surements to complete the job 7 After the last measurement for the job is completed the summary screen appears for the job Refer to the sections that follow for information on viewing data entering tags job names and car information and deleting individual sample measurements NOTE Tag information can only be entered if the job was created on the instrument and not downloaded from the software 8 Wh...

Page 25: ...o view L a b C h data for the first angle Tap another angle patch to view L a b C h data for that patch You can also swipe the screen up to access data for the other angles Deleting Samples Individual samples can be deleted from a job if desired However you need to replace the deleted samples from the job with new measurements before the job can be saved 1 After selecting the sample to delete tap ...

Page 26: ...2 Use the virtual keyboard to edit the name and then tap the checkmark icon at the top of the screen to save the name Car Description NOTE This example illustrates the procedure for editing the car make The car model and year would be edited in the same manner 1 To edit the make tap the Make edit icon to access the Make edit screen 2 Tap the first letter of the car make Only letters that can be se...

Page 27: ...to the job you want to delete from the Complete list You need to swipe the screen up or down if the job you want to delete is not showing up in the list 2 A message appears asking you to confirm that you want to permanently delete the job Tap Delete to confirm or No to return to the Jobs main screen Tap the icon to enter make Tap down arrow icon Tap icon to delete job Tap icon to save car make NOT...

Page 28: ... 1 2 6 26 All Jobs 1 To delete all jobs from the Completed list tap Delete All Completed Jobs 2 A message appears asking you to confirm that you want to permanently delete all jobs Tap Delete to confirm or No to return to the Jobs main screen ...

Page 29: ... com detailing your problem and listing your contact information For sales questions or to order cables and accessories visit our web site or contact your nearest X Rite dealer or service center Problems and questions can also be emailed or faxed to your local X Rite office listed on our website Cleaning the Instrument General Cleaning The exterior of the instrument may be wiped clean with a cloth...

Page 30: ...E One Moli Energy Corp 1 Carefully turn the instrument over and slide open the latch 1 that secures the battery pack access cover Open the access cover 1 Press in on the battery pack holding latch 2 in the battery compartment to allow the battery to pop up 2 Turn the instrument over to allow the old battery back to slide out 3 Slide the new battery pack 3 into the instrument with the battery conta...

Page 31: ... Obtain new material Instrument requires calibration Refer to Calibration mode for procedure Calibration procedure fails Calibration reference is dirty or damaged Clean the reference per procedure in Appendix or replace if damaged Instrument and software not communicating USB connection Interface cable not connected Connect the interface cable between the computer and the instrument Close and rest...

Page 32: ...OS RGB camera Field of view 9 x 12mm Computed standardized HDR images with calibrated resolution Pixel size 25μm in object space Optical resolution 50μm Color space XYZ Data format EXR Directional illumination Technology LED technology White high power LED Wavelength range Wavelength range of illumination default 400nm 700nm Spot size Illumination spot size 13 x 16mm Spectral measurement performan...

Page 33: ...11 b g n Display Color TFT LCD 3 5 inch diagonal Resolution QVGA 320 x 240 pixels Buttons Dedicated ergonomically positioned measurement button for operation either alone or with measurement contact confirmation aperture pins GUI navigation on capacitive touch screen Battery and power supply User replaceable Li Ion rechargeable battery pack External AC DC power supply with a voltage input range co...

Page 34: ...ument needs to be robust for intended use in car body repair shop environment Operating Temp 50 F to 104 F 10 C to 40 C Humidity Max 85 RH max non condensing Storage Temp 4 F to 122 F 20 C to 50 C Usage Indoor Only Altitude 2000m Pollution Degree 2 Transient Overvoltage Category II Design and specifications subject to change without notice ...

Page 35: ...European Headquarters X Rite Europe GmbH Althardstrasse 70 8105 Regensdorf Switzerland Phone 41 44 842 24 00 Fax 41 44 842 22 22 Asia Pacific Headquarters X Rite Asia Pacific Limited Suite 2801 28th Floor AXA Tower Landmark East 100 How Ming Street Kwun Tong Kowloon Hong Kong Phone 852 2568 6283 Fax 852 2885 8610 Please visit www xrite com for a local office near you ...

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