FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION
SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. WYRED 4 SOUND DISCLAIMS ANY REPRESENTATION
THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY.
Obtaining Warranty Service
Please access and review the resources referred to in the documentation accompanying this hardware product
before requesting warranty service. If the product is still not functioning properly after making use of these resources,
please contact your Wyred 4 Sound representative. Wyred 4 Sound or its Wyred 4 Sound Authorized Service
Providers will provide warranty service on products that are tendered or presented for service during the Warranty
Period, as permitted by law. Wyred 4 Sound is not responsible for freight charges to our facility for warranty repairs.
We will cover return freight charges (domestic only) if the unit is found to be faulty and still within the warranty
coverage period. You will be responsible for delivery and return shipping and handling charges if the product cannot
be serviced in the country it is in. In accordance with applicable law, Wyred 4 Sound may require that you furnish
proof of purchase details and/or comply with registration requirements before receiving warranty service.
Service
In the event there is a problem with your Wyred 4 Sound component, first contact your dealer, distributor, or Wyred
4 Sound directly to discuss the issue before you return the component to our manufacturing facilities for repair.
Products shipped to the factory will be refused and returned freight collect if not accompanied by a Wyred 4 Sound
Service Department issued return authorization number (RA Number) .
Wyred 4 Sound
Phone: +1 (805) 466-9973
Fax: +1 (805) 462-8962
Email:
Website:
wyred4sound.com
Office hours: Mon - Thurs: 7am - 4:30pm. Fri: 7am - 11am, PST
Service procedure
1.
Contact your dealer or Wyred 4 Sound to discuss the issue(s)
2. If repair is deemed necessary, fill out the online Service form at
wyred4sound.com/support/service-request
3. After the form is received, Wyred 4 Sound Service Department will email you an RA number and
instructions.
4. Write the RA number on the outside box. Insure and accept all liability for loss or damage to the product
during shipment to the Wyred 4 Sound factory and ensure all freight (shipping) charges are prepaid.
The product may also be hand delivered to the California facility if arrangements with the Service Department have
been made in advance. Proof of purchase from an authorized Wyred 4 Sound dealer, distributor or agent will be
required for warranty validation at the time of hand delivery. Use of the original packaging to ensure the safe transit
of the product is strongly recommended. To purchase additional packaging if needed, please contact your authorized
Wyred 4 Sound dealer, distributor, or the Wyred 4 Sound Service Department for assistance.
Voltage changes to match your country’s voltage and frequency requirements to your Wyred 4 Sound product are
possible only at the time of purchase. The STI-v2 amplifier is set to a fixed voltage to match your country’s
requirements and may not be easily changed. Should voltage change be required, contact Wyred 4 Sound.
© Wyred 4 Sound. All rights reserved.
STI-v2 Manual v1
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