WTI SW720HV-H.264-TI, Operation Manual

Page: 5 / 21

PRODUCT WARRANTY AND REPAIR
REPAIR AUTHORIZATION
Please contact Wireless Technology, Inc. (WTI), to obtain a repair authorization number
(RA) and provide the following information:
1.) Product Model & Serial Numbers
2.) Date of shipment, purchase order number, sales order number or WTI invoice
number.
3.) Details of the defect or malfunction. If there is a dispute regarding the warranty or
product, which does not fall under the warranty conditions stated within the
description of the written warranty, please include a written explanation with the
product when returned.
SHIP FREIGHT PRE-PAID TO:
WTI (Wireless Technology, Inc.)
2064 Eastman Avenue, Suite 113
Ventura, CA 93003-7787
TEL 805/339-9696
FAX 805/339-0932
RETURNS
No unauthorized returns will be accepted. All returns must have an authorized (RA)
number issued by the factory (CA number if returned for credit and RA number if
returned for repair). Products returned for repair or credit will be rejected if no
authorization number has been issued or freight has not been pre-paid. All merchandise
returned for credit will be subject to a 20% restocking and refurbishing charge.
SW720HV-H.264-TI WTI ~ Page 5 of 21