Installation & Operation Manual
Wall Mounted- Outdoor Drinking Fountain / Bottle Filler
WODF-1WM Series / CWBF-1WM Series
Willoughby Stainless Fountains
TOLL FREE
(800) 428-4065
● LOCAL
(317) 875-0830
● FAX
(317) 875-0837
Page 15
Rev. 3/2018
www.willoughbystainlessfountains.com
Troubleshooting - Infrared Sensor
I�
Bottle
filler
does not function (red light does not app
ear
when user steps
in front
of sensor)
A.
No
pow
er to sensor�
Make certain that pow
er
is on. Check
battery power levels, contacts
and
connections�
Repair or replace as necessary.
B�
Willoughby
IR Sensor
not oper
at
ing. Replace
Willoughby
IR Sensor
(
Part# 380188-1
)
II�
Bottle
filler
does
not function (red light appears when us
er s
teps
in front of sensor and
solenoid
does not click)
A. Debris in solenoid; disassemble, clean, and flush.
B�
Solenoid not w
ired correctly;
check solenoid connections.
C�
Solenoid problem; replace solenoid.
III�
No water when activated (valve clicks)
A. Make certain that water is turned on.
B�
Valve clogged. Clean or replace filter.
IV�
Very low flow or slow dribble
A. Check supply stop(s); open if closed.
B�
Debris in filter; remove, clean, and reinstall.
C�
Debris in aerator or spray head; remove, clean and reinstall.
D�
Disassemble solenoid; clean and flush.
V�
Continues to run (with power on and red light flashing)
A. Non-permanent target in range after user leaves. Remove non-permanent target. If this
target is a new permanent target
(
i.e., a new wall or partition),
remove batteries
for
fifteen (15) seconds. Turn power back on and let the sensor complete start-up mode.
B�
Sensor failure; replace sensor.
VI�
Continues to run (even with power disconnected)
A. Solenoid valve installed backwards.
B�
Debris in solenoid, won’t close properly; remove operator and clean. Reassemble in the
same manner�