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Problem

Possible Solutions

The Wren 
Play-Fi App 
says “Play-Fi 
Devices Lost.”

If you see this message, it could mean one or more things:

• The connection to your network is very weak
• There is heavy network traffic.
• You’ve moved out of your personal network’s coverage range.
• You have lost your network connection.
• You have connected to a network other than the one your Play-Fi 

device(s) are on.

• Your Android device’s WiFi has been taken over by another app.
• Your device lost power in the middle of communication.

 
Make sure the following are true:

• Verify that your network setting and that your devices are connected to 

the same network.

• Ensure that your Android device has not left the range of your router. 
• Verify that your Android device is on the same network as your 

speakers. 

Finally, exit and then restart the Wren Play-Fi App. It should now find all of 
your devices.

If you are still unable to find the Play-Fi device(s), reset the speaker by 
unplugging and plugging it back in.

Troubleshooting Tips (cont.) 

Notes

Summary of Contents for V5PF

Page 1: ...V5PF Setup Guide...

Page 2: ...1g or 802 11n An 802 11b only router may be used but it will stream to only one Play Fi device You know your wireless network WiFi name and password Your wireless network is on and functioning properl...

Page 3: ...nect power supply to AC outlet Connect power supply to power input on rear of speaker The power indicator in the center of the power button will flash white for about 10 seconds then turn off Connecti...

Page 4: ...e Google Play Store or the Amazon App Store Turn on your speaker s The first time you turn on the Wren V5PF it will start up in WiFi Connect Mode indicated by the WiFi indicator blinking amber In this...

Page 5: ...e speaker to the WiFi network go to the app s home screen select Settings and then Add Play Fi Device Selecting a Different WiFi Network If you want to connect the speaker to a different WiFi network...

Page 6: ...is a feature on some WiFi routers that allows the Wren V5PF speaker to automatically and securely connect without needing to enter a password WPS is not a standard feature on all routers and only one...

Page 7: ...h the Wren V5PF and the Wren Play Fi App you can listen to music in any room in the house Once you have successfully set up your Wren V5PF speaker you are ready to enjoy your music wirelessly Simply l...

Page 8: ...nplug the power supply from the rear of the speaker Wait 15 seconds then plug in power supply and turn on the speaker 4 Verify that you have selected the WiFi source on the speaker before trying to se...

Page 9: ...droid device s WiFi has been taken over by another app Your device lost power in the middle of communication Make sure the following are true Verify that your network setting and that your devices are...

Page 10: ...18 19...

Page 11: ...20 Contact Information Wren Sound Systems Customer Service Technical Support Phone 1 855 GET WREN 438 9736 Email support wrensound com Web wrensound com support V5PF SG V1 R0 01 15 13 US...

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