Modular Matrix Switcher 32x32
44
IR remote does
not work
Run out of battery.
Change for another
battery
IR remote is broken.
Send it to authorized
dealer for repairing.
POWER
indicator
doesn’t work or
no respond to
any operation
Fail connection of power cord.
Make sure the power cord
connection is good.
EDID
management
does not work
normally
The HDMI cable is broken at the
output end.
Change for another HDMI
cable which is in good
working condition.
There is a blank
screen on the
display when
switching
The display does not support the
resolution of the video source.
Switch again.
Manage the EDID data
manually to make the
resolution of the video
source automatically
compliant with the output
resolution.
Static becomes
stronger when
connecting the
video connectors
Bad grounding.
Check the grounding and
make sure it is connected
well.
Cannot control
the device by
control device
(e.g. a PC)
through RS232
port
Wrong RS232 communication
parameters.
Type in correct RS232
communication
parameters.
Broken RS232 port.
Send it to authorized
dealer for checking.
Cannot control
the device by
front panel
buttons while can
control it through
RS232 port
The front panel buttons are
locked.
Send command
50605%
to unlock the front panel
buttons.
Cannot control
the device by
RS232 / IR
The device has already been
broken.
Send it to authorized
dealer for repairing.