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Worldcast Systems RELIO User Manual Download Page 15

 

Relio 4.2.x User Manual – 07/2015 

 

 

Page 15 

Head Office : Parc d’activites Kennedy - 20, avenue Neil Armstrong – 33700 Bordeaux-Merignac (France) 
Tel +33 (0)5 57 928 928 – Fax +33 (0)5 57 928 929 –

 

[email protected] – www.worldcastsystems.com

 

3.6.

 

Licensing 

A specific license is required in order to operate the ScriptEasy configuration software on the Audemat Relio. The 
unit you have purchased should already have all of the necessary software and licenses installed. Should there be 
any problems or questions, contact WorldCast Systems Technical Support: 

[email protected]

 or 

[email protected]

. You will need to provide some information about your unit. 

 

To obtain this information, launch the ScriptEasy software 
(available on the Downloads page of the embedded website of the 
unit, see section 4 for details), and click on the ‘Help/About’ menu 
item. 

 

 

 

In the page that opens, click on ‘Connect to equipment’, enter the IP address 
and login information of your Relio and click ‘OK’.  

 

A window will open displaying the configuration of your Relio on the Summary tab. Make note of the serial 
number, MAC address and embedded software version on your equipment. Pass this information along to 
WorldCast Systems Technical support to obtain your license key. You will then return to this page of the software 
and display the License tab to enter your key and activate your ScriptEasy license. 

 

  

 

 

Summary of Contents for RELIO

Page 1: ...WorldCast Systems web www worldcastsystems com e mail contact worldcastsystems com RELIO USER MANUAL SOFTWARE VERSION 4 2 X Date 2015 07 16 AUDEMAT is a registered trademark ...

Page 2: ...nnection 12 3 4 Other connection methods 13 3 5 Connecting the breakout panels 14 3 6 Licensing 15 4 USING THE EMBEDDED WEBSITE 16 3 7 Unit Info 17 3 8 System Settings 18 3 9 Download Tools 19 5 BASIC CONFIGURITION 20 3 10 Product Id s 20 3 11 Date Time 21 3 12 Status 22 3 13 Users 23 3 14 Network 25 3 15 PPP Dialout 27 3 16 PPP Dialin 29 3 17 SMS Alerts 30 3 18 IP Router and Ports translation 31 ...

Page 3: ...5 2 Audio file management 46 5 3 ScriptEasy 46 6 VIEWING THE LOGS 47 APPENDIX A PINOUT CONNECTIONS 49 A 1 64 Digital opto isolated inputs 49 Digital inputs using the SCSI connectors 49 Using the 1U Termination panel for 32 optically isolated inputs 51 A 2 64 Digital outputs 53 Using the SCSI connection 53 Using the 2U Termination Panel with 32 Form C Relay Outputs 55 A 3 Analog input module 57 Usi...

Page 4: ...ng 10 year warranty Audemat provides a range of professional monitoring and measurement tools for Radio TV complemented by an extensive range of remote control systems for management configuration and monitoring of broadcast networks Three core values have shaped the growth and direction of WorldCast Systems 1 Product innovation WorldCast Systems places a key emphasis on Research Development and i...

Page 5: ...tem brings unprecedented capabilities to remote monitoring and control applications Packaged in a rugged 1U 19 rackmount enclosure the unit provides 64 digital inputs 64 digital outputs and 24 analog inputs 4 serial ports RS232 RS422 and RS485 2 Ethernet ports 4 USB ports 1 audio output 1 audio input and 1 phone line connector Relio systems are IP enabled to allow remote monitoring from virtually ...

Page 6: ...ical network is not stable a power conditioner such as a UPS must be used The device must only be used with a plug that incorporates a protective ground contact To avoid any risk of electrocution the protection conductor must not be cut intentionally or accidentally either on the device or on the power cord High quality shielded cables are mandatory Environmental precautions It is necessary to ver...

Page 7: ...housed in a rugged 1U 19 rackmount enclosure The Sealevel I O boards interface to the CPU via internal USB connections Software drivers provide the capability to read the digital and analog I O with a simple process The system is capable of using any or all of the following storage devices Compact Flash Microdrive or internal hard drive Processor Board 512 Gb DDR RAM installed Max capacity 1 Gb 10...

Page 8: ...up to 125 VDC with a max of 60 W 64 Optoisolated Digital Inputs Rated for 5VDC 30VDC Inputs are available through a high density connector on the rear of the enclosure Note Not compatible with TTL logic below 5V 24 Analog Inputs 14 bit differential inputs A high density connector is used to make these inputs available on the rear of the enclosure Input voltage range 10 to 10 V Voice Modem AT Comma...

Page 9: ...dication only o Maintenance mode under software control Maintenance push button Switch o Toggles Maintenance mode on off Rear Panel 12 V 5 Regulated Power input connector One stereo audio output jack One stereo audio input jack DB 15 VGA connector Four DB 9 Serial ports that support RS232 422 485 One DB 9 Serial port that supports RS232 Two RJ45 10 100 Ethernet ports One RJ11 Phone port for Voice ...

Page 10: ...el Explanation POWER LED On RELIO has power Off RELIO does not have power Note this does not indicate that the Relio itself is running it only indicates presence of the 12 V at the rear panel power connector MAINTENANCE MODE LED indicates maintenance mode has been activated MAINTENANCE MODE BUTTON Activates maintenance mode which suspends all alarms and automatic actions by the Relio MAINTENANCE M...

Page 11: ...ost browsers performances vary from one browser to another Below is a list of compatible browsers from the most performing to the less performing by operating system Windows XP Google Chrome Mozilla Firefox Windows Vista Google Chrome Mozilla Firefox Windows 7 Google Chrome Mozilla Firefox Microsoft Internet Explorer 11 Windows 8 Google Chrome Mozilla Firefox Microsoft Internet Explorer 11 Mac OSX...

Page 12: ...rossover cable For two devices to communicate on a network certain parameters in the devices must be set correctly most notably the IP address and the network mask These parameters let the network direct data traffic to the correct destinations In most network environments an IT person has set up a special server on the network to automatically control these settings in the PCs that connect to the...

Page 13: ...standard VGA monitor to the VGA jack on the rear panel It will also be necessary to connect a USB keyboard and mouse The screen should display a login page entering the username and password Admin admin are the defaults will launch the ScriptEasy software on the Relio itself Select View System Configuration and click the Network link to open a menu where you can view and change the settings for bo...

Page 14: ...tor boards and Digital input connector boards are fairly self explanatory Newer Digital Input boards come with a small power supply to provide easily accessible voltage to drive the opto isolators For Digital control outputs two different options are available a simple breakout board that allows direct access to the open collector outputs from the Relio and a Relay output board populated with SPDT...

Page 15: ...castsystems com You will need to provide some information about your unit To obtain this information launch the ScriptEasy software available on the Downloads page of the embedded website of the unit see section 4 for details and click on the Help About menu item In the page that opens click on Connect to equipment enter the IP address and login information of your Relio and click OK A window will...

Page 16: ...Chrome Mozilla Firefox Microsoft Internet Explorer 11 Mac OSX 10 9 Google Chrome Mozilla Firefox Safari Linux 2013 Google Chrome Mozilla Firefox iPad iPhone IOS 6 X 7 0x Apple Safari Google Chrome Android phone 4 4 Google Chrome Mozilla Firefox Connecting to the embedded web site can be done in http standard mode or https secured mode With https some browsers may display a message indicating that ...

Page 17: ... the build versions of the various pieces of software and firmware that make the RELIO function the serial number of the unit and also allow you to give your unit a unique name and description for your own internal use The n 1 version of the ScriptEasy script is saved to allow a rollback if needed If you load a new script but decide the previous one was better simply click the Rollback button Clic...

Page 18: ... IP address it has and thus access it on the network If this occurs you must return to static IP settings using either the serial connection or local KVM as described in section 3 4 of this manual and in the Quick Start guide o Static Ethernet configuration Enter the static IP parameters in this window IP address and mask are essential gateway is important if the Relio is to communicate outside it...

Page 19: ...he reference address and switches back to the primary interface when there is an answer When changing the Time between ping the previous time will be applied a last time after update The Ethernet fail over function and PPP Dialout are mutually exclusive Remember to click the Update button in each section to lock in any changes 3 9 Download Tools This page will enable you to download ScriptEasy Mas...

Page 20: ... Download Tools page of the embedded website connect to your Relio and click on the configuration button in the toolbar Use the left menu to access the configuration pages 3 10 Product Id s The Product Ids page lists the build versions of the various pieces of software and firmware that make the RELIO function the serial number of the unit and also allow you to give your unit a unique name and des...

Page 21: ...s affect many areas of the system a restart is necessary with any change Set system date The user may update both date year month day and time hour minute second Set system time zone to update the geographical time zone The user selects the geographical zone from the list Important to have this set correctly when using an NTP server Network Time Protocol NTP update Network Time Protocol The user c...

Page 22: ...ems com www worldcastsystems com 3 12 Status The Status page gives a summary of the unit s vital parameters temperature available memory CPU load and available disk space This information may be requested to establish a diagnosis in case of malfunction User defined alarm thresholds make it possible to monitor critical parameters An Equipment default type SNMP trap is sent in case of overshoot ...

Page 23: ...hts to change all parameters in the RELIO o Guest when the user is connected as a Guest he she may view the parameters and readings but cannot change them Several remote users may connect simultaneously however some actions lead to synchronization between the unit and the application to specifically prevent 2 users to change the same parameter at the same time It may be necessary to reconnect to t...

Page 24: ... alerts For each account enter the name the email and or the phone number the alarms should be sent to For phone alerts give the access code that will be used to identify the user both for call ins and for phone alerts For email alarms specify the minimum severity level the alarm must have before it is sent to that user critical major minor warning all events except log and undefined all or none P...

Page 25: ...ters Should the unit be set to DHCP you may lose the ability to know what IP address it has and thus access it on the network If this occurs you must return to static IP settings using either the serial connection or local KVM as described in section 3 4 of this manual and in the Quick Start guide o Static Ethernet configuration Enter the static IP parameters in this window IP address and mask are...

Page 26: ...il over the Ethernet fail over function enables the unit to send alarms using the back up Ethernet interface in case of issues with the primary interface The unit pings the reference address Always on IP at regular intervals Time between pings If there is no answer the switch takes place The unit keeps pinging the reference address and switches back to the primary interface when there is an answer...

Page 27: ... open them again to enable the tab you need Ethernet back up and PPP Dialout are mutually exclusive Enables outgoing calls to connect to a network over a phone line PPP connection o Dialout configuration controls the outgoing network calls function o Ethernet PPP backup configuration The Ethernet PPP backup configuration allows the unit to switch to the PPP interface to send alarms if the primary ...

Page 28: ... number of calls per day 0 indicates no limit The user can limit to a maximum the number of calls to be sent per hour 0 indicates no limit The user can reset the call counter to zero Dialout accounts the user can add a new client account For this click on account and enter the parameters of the new client account name number login password then click on add The RELIO can manage several accounts In...

Page 29: ...ng from ScriptEasy enabling one function will disable the other function s tab After disabling a function you ll need to close the system configuration pages and open them again to enable the tab you need Enables a remote server to call in and establish a PPP connection o Dialin configuration controls the incoming calls function NOTE This parameter also controls dial in access for Voice DTMF funct...

Page 30: ...ers Callback select Customer in the menu to activate an automatic PPP call back feature When an incoming call displays a Callback Customer number the modem does not answer instead it waits for the ringing to end and then generates an outgoing call to the number configured for PPP dial out see section 6 2 6 This allows PPP connection from the unit without phone charges to the user Remember to click...

Page 31: ...l network This function allows a user to communicate with all of the equipment on the local network shared by the RELIO Ethernet from a PC connected to the RELIO by modem PPP To configure this function select Enabled on the Router mode line and then click on Update The input and output interfaces of the router can be configured by the options Public interface Input and Private Interface output Onc...

Page 32: ...he RELIO select the interface of the port for example PPP in the case of a modem connection and the new port to use in the duplicate to field NOTE In this section of the software eth0 refers to the primary Ethernet port enet 2 on the early rear panels Each redirection line can be activated or disabled independently Once the configuration is done lock it in by clicking on update Then click the enab...

Page 33: ...nections are enabled When configuring from ScriptEasy enabling one function will disable the other function s tab After disabling a function you ll need to close the system configuration pages and open them again to enable the tab you need The Relio comes equipped with a voice DTMF modem built in This is the page of the embedded website where the user can configure the settings for sending the pho...

Page 34: ...vates the webcam support Motion sensitivity sensitivity of the movement detection from 1000 to 32000 1000 is the highest sensitivity Mark motion location circles the zone where the movement has been detected with a red frame Image quality from 50 to 100 100 is the best quality Erase snapshots older than automatically delete files older than n days Images can be downloaded to a PC using any FTP cli...

Page 35: ...his function enables the Relio to be restarted Power off enables the equipment to be switched off remotely Save your script before rebooting the unit from the ScriptEasy application you will not be prompted to do it The equipment cannot be switched on again remotely Default configuration this function deletes the present configuration and resets the Relio to the original factory default configurat...

Page 36: ...s xxx xxx xxx xxx The send mail every section enables the user to send messages in a batch every X minutes if desired When waiting for the time chosen by the user the unit stores the messages If the value is 0 the unit sends messages as they are issued Two sections are available that allow the user to configure the contents of the subject line and the first line of the body of the alarm e mail Any...

Page 37: ...inserted in the 1 st line of the mail NAME Product name DESCRIPTION Product description LOCALADDRESS Product IP address SERIALNUMBER Product serial number FIRSTALARM Name of the 1 st alarm The Test settings button checks your e mail settings without having to trigger an alarm The Delete pending mails button deletes all of the pending e mails either test or alarm generated If a text address is set ...

Page 38: ...ent file or MIB from the Relio it can be downloaded from the Downloads page see section 4 15 This is where you set up the Relio to communicate with a Network Manager SNMP Traps Sets the SNMP messages commonly called traps that the user chooses to send The traps can be sent to 4 addressees Main Manager and optional mirrors o SNMP notification type see 4 9 2 Trap community SysDescription trap parame...

Page 39: ...ble requiring no specific configuration from the addressee manager Manual acknowledgement a specific OID alarmPendingAlarmsalarmAck is extracted from variables transmitted inside the trap on which the manager will have to carry out a SET command This method is difficult to set up but is the only possible method for managers limited to SNMP version 1 Acknowledgement mode selection Trap V1 Trap V2c ...

Page 40: ...configuration type to be configured individually see chapter SNMP agent 4 7 2 o Do not send Useful if some alerts have to be temporarily suspended o Send and Forget standard SNMP mode no acknowledgement expected notifications are destroyed immediately after being sent o Resend until acknowledged standard mode of standalone Relio alarms Notifications are re transmitted until acknowledgement has bee...

Page 41: ...e frozen notification is re activated and a cycle of sending attempts starts up again 3 25 2 Events leading to sending of SNMP notification o EquipmentOn identifier 161 it is equivalent to ColdStart except that it can be acknowledged and re transmitted if necessary Transmitted just after ColdStart o HeartBeat identifier 168 notification sent at regular intervals to give equipment sign of life Conf...

Page 42: ...nger have access to the terminal IP setup mode o Modem configuration of serial port for an external modem in development o Console configuration for console communications o Unset serial port inactive o Support reserved for WorldCast Systems do not use o Tunneling configuration of serial port for TCP tunneling to external equipment o Driver to use a driver to communicate with external equipment co...

Page 43: ...erignac France Tel 33 0 557928928 Fax 33 0 557 928929 contact worldcastsystems com www worldcastsystems com 3 27 I O Log Settings Set parameters for the I O log that the user can view in MasterView or ScriptEasy see chapter 6 Settings set recording frequency and length of time event logs are kept Actions clear the logs ...

Page 44: ...cally every 60 seconds NOTE Due to the high density and high impedance design of the analog input circuitry it is not unusual to see small amounts of voltage bleeding from a connected input into adjacent inputs that are floating i e not connected to anything It is always a good idea to ground unused analog inputs but in the case of the Relio usually grounding the first unused input will be suffici...

Page 45: ...e jack Audio streaming is available through MasterView or the embedded Voice DTMF interface To stream audio through MasterView connect to the Relio and click the Audio Streaming button on the right side of the toolbar This will stream audio to the local PC speakers using the High bit rate setting see section 4 16 for setting bit rates To stream the audio source over the phone log in to the Relio s...

Page 46: ...audio input and output connections on the rear panel 5 2 Audio file management A single audio file must be in wav or mp3 format with a 44 1 kHz sampling rate To be recognized by the Relio its name has to be audiobackup wav or audiobackup mp3 The audio file needs to be uploaded on the Relio o Use an FTP client such as FileZilla freeware and connect with the music FTP account default user name and p...

Page 47: ...le Realtime log list of current events The following information is listed sub system start and end time severity event type and description The list is refreshed automatically it is however possible to pause using History Log historical event list Display the Support page to clear this log see section 5 12 I O Log input or output event list Date sub system I O name value and unit are displayed Re...

Page 48: ...x line count is 30 only the 30 first events will be listed this number is not a per page number For date criteria enter the start and end dates and click on to display the events Use the button for additional search parameters It opens a dialog box that makes it possible to filter by sub system severity source AND event type Click on Apply filter The criteria appear in the filter section To deacti...

Page 49: ...I O management All Input Output connectors are high density SCSI format with locking tabs A 1 64 Digital opto isolated inputs The Relio has two integrated digital input connectors each one providing 32 digital inputs Digital inputs using the SCSI connectors Schematic diagram The input is OFF by default It switches ON if an external power supply between 5 and 25VDC is applied between the 2 digital ...

Page 50: ...Input 29A 63 Input 29B Din 0 Port 29 30 Input 30A 64 Input 30B Din 0 Port 30 31 Input 31A 65 Input 31B Din 0 Port 31 32 Input 32A 66 Input 32B Din 0 Port 32 33 Not used 67 Not used 34 Not used 68 Not used Inputs 33 64 Connector Pin Description Pin Description ScriptEasy Name 1 Input 33A 35 Input 33B Din 1 Port 1 2 Input 34A 36 Input 34B Din 1 Port 2 3 Input 35A 37 Input 35B Din 1 Port 3 4 Input 36...

Page 51: ...tically isolated inputs Connection Connect the termination panel with the SCSI cable included in the package Each panel provides eight 5 position terminal blocks 4 inputs 1 common An 8 position dipswitch allows to selectively group commons together for ease of wiring Schematic diagram The input is OFF by default It switches ON if an external power supply between 5 and 25VDC either polarity is appl...

Page 52: ...1 Port 11 12 Input 12 Din 0 Port 12 Din 1 Port 12 C Common for inputs 9 to 12 13 Input 13 Din 0 Port 13 Din 1 Port 13 14 Input 14 Din 0 Port 14 Din 1 Port 14 15 Input 15 Din 0 Port 15 Din 1 Port 15 16 Input 16 Din 0 Port 16 Din 1 Port 16 C Common for inputs 13 to 16 17 Input 17 Din 0 Port 17 Din 1 Port 17 18 Input 18 Din 0 Port 18 Din 1 Port 18 19 Input 19 Din 0 Port 19 Din 1 Port 19 20 Input 20 D...

Page 53: ...en the digital output is activated the digital output is connected with the ground This mode should NOT be used with voltage only A current limiting resistor is needed Schematic diagram Push pull mode user application Command Internal ground Digital output Resistor V I V output In this user application a voltage is available Voutput V if the command isn t activated Voutput 0V if the command is act...

Page 54: ...ND Dout 0 Port 27 28 Output 28 62 GND Dout 0 Port 28 29 Output 29 63 GND Dout 0 Port 29 30 Output 30 64 GND Dout 0 Port 30 31 Output 31 65 GND Dout 0 Port 31 32 Output 32 66 GND Dout 0 Port 32 33 Not used 67 34 Not used 68 Inputs 33 64 Connector Pin Layout Pin Type ScriptEasy Name 1 output 33 35 GND Dout 1 Port 1 2 output 34 36 GND Dout 1 Port 2 3 output 35 37 GND Dout 1 Port 3 4 output 36 38 GND ...

Page 55: ...nnection on the panel Each panel provides 32 SPDT Form C relays and is wired using sixteen 6 position terminal blocks For ease of wiring each Form C relay can be individually wired for either normally open or normally closed operation and can switch AC or DC voltages Schematic diagram Relay OFF COM is linked to the NC output Relay ON COM is linked to the NO output Practical applications 1 The rela...

Page 56: ... Port 20 K21 Dout 0 Port 21 K22 Dout 0 Port 22 K23 Dout 0 Port 23 K24 Dout 0 Port 24 K25 Dout 0 Port 25 K26 Dout 0 Port 26 K27 Dout 0 Port 27 K28 Dout 0 Port 28 K29 Dout 0 Port 29 K30 Dout 0 Port 30 K31 Dout 0 Port 31 K32 Dout 0 Port 32 RELAY NUMBER ScriptEasy name K1 Dout 1 Port 1 K2 Dout 1 Port 2 K3 Dout 1 Port 3 K4 Dout 1 Port 4 K5 Dout 1 Port 5 K6 Dout 1 Port 6 K7 Dout 1 Port 7 K8 Dout 1 Port ...

Page 57: ... 1 Ain 0 Port 1 2 input 2 27 input 2 Ain 0 Port 2 3 input 3 28 input 3 Ain 0 Port 3 4 input 4 29 input 4 Ain 0 Port 4 5 input 5 30 input 5 Ain 0 Port 5 6 input 6 31 input 6 Ain 0 Port 6 7 input 7 32 input 7 Ain 0 Port 7 8 input 8 33 input 8 Ain 0 Port 8 9 input 9 34 input 9 Ain 0 Port 9 10 input 10 35 input 10 Ain 0 Port 10 11 input 11 36 input 11 Ain 0 Port 11 12 input 12 37 input 12 Ain 0 Port 1...

Page 58: ...l 14 bit A D Inputs Connect the termination panel with SCSI cable included The terminal panel provides a total of seven 8 position terminal blocks including 6x terminal blocks 6x8 48 terminals for analog inputs and 1 x terminal block 8 terminals for analog common connections Schematic diagram This module converts analog voltage into a digital signal available for the Relio Voltage V must be applie...

Page 59: ...ut 6 Ain 0 Port 6 7 input 7 32 input 7 Ain 0 Port 7 8 input 8 33 input 8 Ain 0 Port 8 9 input 9 34 input 9 Ain 0 Port 9 10 input 10 35 input 10 Ain 0 Port 10 11 input 11 36 input 11 Ain 0 Port 11 12 input 12 37 input 12 Ain 0 Port 12 13 input 13 38 input 13 Ain 0 Port 13 14 input 14 39 input 14 Ain 0 Port 14 15 input 15 40 input 15 Ain 0 Port 15 16 input 16 41 input 16 Ain 0 Port 16 17 input 17 42...

Page 60: ...ue Neil Armstrong 33700 Bordeaux Merignac France Tel 33 0 557928928 Fax 33 0 557 928929 contact worldcastsystems com www worldcastsystems com A 4 Remote control Reset Schematic diagram Input 1 Input 2 A contact closure between the pin 1 and the pin 2 commands a hard reboot of the Relio ...

Page 61: ... worldcastsystems com FOR FURTHER INFORMATION Please contact Head office WorldCast Systems 20 avenue Neil Armstrong Parc d Activités J F Kennedy 33700 BORDEAUX MERIGNAC FRANCE Tel 33 0 557 928 928 Fax 33 0 557 928 929 Hotline support worldcastsystems com USA WorldCast Systems Inc 19595 NE 10 th Ave Suite A Miami FL 33179 USA Tel 1 305 249 31 10 Fax 1 305 249 31 13 Hotline ussupport worldcastsystem...

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