The Rugged Phone
04
Optional
The audio quality
of the call is poor
Press navigator key to increase the volume when you are in a call.
Check the signal strength indicator on the display.
The line is busy and cannot be connected to network.
Standby time too
short
When failing to connect to network, the phone will keep searching
which consumes battery and reduces standby time. Move to an
area with stronger signal strength or switch your phone off
temporarily.
SIM card error
Make sure that the chips in SIM card are not damaged; use the
soft cloth to clean it.
Make sure that the SIM card is inserted correctly.
SIM card invalid. Contact your service provider.
Can’t dial calls
Make sure that the number you dialled is available and the send
key has been pressed.
Make sure that the network account is in credit.
Make sure that SIM card is valid.
Cannot receive
calls
Make sure that your phone is connected to a network (Check if the
network is too busy or invalid).
Make sure that the network account is in credit.
Make sure that SIM card is valid.
Check call divert settings and incoming call barring settings are
correct.
The battery won’t
charge
Make sure that the battery is inserted correctly. Securely connect
the charger to the phone.
Cannot set some
functions
The operation is wrong.
The network provider does not support the function.
For further information – please contact Elite Mobile Customer Service on;
UK
0208 799 8000 – ask for customer service
IRE
1800 812 668 – ask for customer service