HELO™ Userguide
Measurements
HELO™ provides automatic measurements through an internal timer. The timer settings can be changed through the HELO™ App Health
Plan feature by accessing the side menu. Measurements can be also accessed manually using the side
menu or the Quick measurement toolbar. Please note that the automatic measurements are acquired
regardless of whether HELO™ is connected or not. For app details, please see the appropriate section.
First Start
At the first start, the HELO™ App will try to connect to your HELO™ smartband. Make sure you have
HELO™ running (the LED on the top should be green). The app will inform you of the scanning through the
tool bar just below the HELO™ logo. The message "Searching for devices" indicates a search is in
progress. As soon as you the app finds your smartband, you will be asked you to confirm the pairing and
the message "HELO™ Connected” will be displayed. The HELO™ LED will light blue.
For app details, please see the appropriate section.
First blood pressure (BP) measuring
The blood pressure (BP) values may differ from person to person. Therefore, when you first take your
first blood pressure measurement, in the result page you will be asked if the measurement obtained is in
your normal range. Otherwise you must click to calibrate HELO™ on your personal blood pressure values.
When you click a pop up will display where you can select a minimum and a maximum value. Clicking OK
the automatic measurement begins.
The Calibration message will be displayed until you click Done.
When you click Done the message will no
longer display.
You can recalibrate HELO™ from the settings menu and clicking on “Reset BP Calibration”.
Calibration is
required if you delete and install a new version of the app.
Each time a new HELO™ bluetooth is paired, the app will send to HELO™ the values set for your blood pressure calibration.
Troubleshooting
How to pair HELO™ with Bluetooth
In order to have your HELO™ communicate with the dedicated app you need to connect it via Bluetooth
following the so called pairing procedure.
In order to pair the device, please make sure
- you have downloaded the HELO™ app on your Smartphone/Tablet
- you have the Bluetooth on and discoverable mode on your device
- you have enough battery charge on your smartphone
- you have enough battery charge on your HELO™
Turn your HELO™, pressing button only once, the led will light green.
In order to pair it, just open the HELO™ App and bring HELO™ close to your device: a window will warn you
that pairing is in progress. As soon as the app founds your HELO™, a pop up window will ask you to
confirm the operation. As a further confirmation, you will notice that the icon in the top right of the HELO™
App changes from red to black and will indicate the battery of your smartband.
How to disconnect HELO™
It may be necessary to disconnect your HELO™ in order to pair another one or because you want to give it
to someone else.
To do this simply press and hold the button for 4 seconds to power off. HELO™ will be
turned off and repressing the button will turn it back on.
The manual switch off also resets the HELO™ smartband.
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Fig. D
First Steps