In case any issue occurs with this equipment and
you don't understand the specific handling method
at this time, please press the "Service" button and
send your questions to us. We will reply by email
as soon as possible.
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5. The user can't enter his/her APP account.
Cause:
Firstly, ensure the network is properly connected; secondly,
ensure the account number isn't used by another user at the same time.
Otherwise, we recommend deleting this APP, install it again and try
to log in.
6. If the user wants to change his/her WOPET APP account number, what
should they do?
Cause:
Our APP can't be used to directly change the account number.
If you want to change it, please register a new APP account number
through a new email. Then unlink the intelligent equipment from the
original account number, and link it to the new one.
If the user wants to link or unlink the intelligent equipment to the newly
registered account number, long-press the "Set" button for 5s. After
hearing the beep and the green lamp starts slow flickering, scan the QR
Code to link or unlink the intelligent equipment to the new account
number.
NOTE:
