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WolfPack HDTVIPA1200, User Manual

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WolfPack HDTVIPA1200 User Manual Download Page 56

WolfPack 4K IP Streaming Extender

51 

8. Troubleshooting & Maintenance

1)

If the IPA manager does not detect any Transmitters/Receivers, please make sure:

Whether the IP address is configured correctly. Please ensure the IP of the
connected control PC is set to the same network segment as the TX / RX.

Whether there is an IP address conflict with another device in the same
network. Please make sure, each device has a different IP address in the same
LAN.

Power supply is normal and as specified.

The connection cables are of high-quality and the link has been established
successfully.

2)

If the IPA manager detects the connected TX/RX units correctly, please confirm
whether the video source is selected correctly and that the connection cable
functions as specified.

Note:

 If your problem still remains after following the troubleshooting steps above, 

please contact your local dealer or distributor for further assistance. 

Summary of Contents for HDTVIPA1200

Page 1: ...WolfPack HDTVIPA1200 4K IP Streaming Extender All Rights Reserved Version HDT1VIPA1200_2019V1 3 User Manual...

Page 2: ...FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicat...

Page 3: ...moisture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you...

Page 4: ...tem Diagram 9 4 4 Hardware Setup 10 5 Operation of IPA Manager 12 5 1 General Information 12 5 2 Device Configuration 13 5 3 Start IPA Manager 15 5 4 Video Routing Tab 16 5 4 1 Video Switching 17 5 4...

Page 5: ...RX Settings Options 34 5 10 1 1 Analog Audio Output Settings 34 5 10 1 2 HDMI Audio Output Settings 34 5 10 1 3 Display EDID 35 5 10 1 4 Network Setting 36 5 10 1 5 RS232 37 5 10 2 Transmitter TX Set...

Page 6: ...allation more interoperability and flexibility It is ideal for distributing AV over 10 Gigabit Ethernet in enterprises and other large scale installations 1 1 About 10G Network Unlike traditional AV e...

Page 7: ...and IR to any units by using Unicast or Broadcast IPV4 protocol or local control by API server HDTVIPA200 series are configurable HDCP 2 2 compliant from transmitter to receiver Allows a video source...

Page 8: ...HDTVIPA1200D Receiver RX 2x Mounting Ears with 6 Screws 4x Plastic Cushion 1x 3 pin Terminal Block 1x Power Adapter 12V DC 2A 1x User Manual Note Please contact your distributor immediately if any da...

Page 9: ...k 1 3 pin terminal block HDTVIPA1200D Video Output 1 HDMI Video Output Connector 1 Type A female HDMI HDMI Output Resolution Up to 4Kx2K 60Hz 4 4 4 8bit Audio Output 1 AUDIO Audio Output Connector 1 3...

Page 10: ...itted HDMI LED The LED illuminates green when the HDMI video source is selected DP LED The LED illuminates green when the DP video source is selected 3 2 HDTVIPA1200E Rear Panel DC 12V DC port for AC...

Page 11: ...to connect control devices such as PC for system control via software and Ethernet pass through The PC can also be indirectly connected to the network switch 3 3 HDTVIPA1200D Front Panel POWER LED Th...

Page 12: ...5mm jack to connect an IR receiver for IR routing control IR OUT 3 5mm jack to connect an IR emitter for IR routing control RS232 3 pin terminal block for RS232 routing control Supports point to poin...

Page 13: ...ration there is no need for a switch Distribute full uncompressed data up to 4K 60Hz 4 4 4 resolution as well as 1G Ethernet audio and control signals over a single copper or fiber cable Splitter One...

Page 14: ...00 product line features full bezel correction and instant seamless switching of full bandwidth source material as well as further innovative features for video wall management 4 3 System Diagram The...

Page 15: ...n 6 Optional Connect RS232 devices as needed if you want to test RS232 serial extension between TX and RX units 7 Optional Connect GbE compatible Ethernet devices as needed for testing the 1 Gig Ether...

Page 16: ...broadcast setting is disabled using the appropriate configuration software provided the switch manufacturer For more guidelines about general 10 GbE switch configuration see section 13 below Switch li...

Page 17: ...an be used on any Windows PC using Microsoft Net framework 4 0 or later Windows version The PC running the Control Center can be connected to the ETHERNET port of any device or to any RJ45 port of the...

Page 18: ...rt on one of the devices TX or RX Now launch the application Upon launch the IPA Manager main window will open up in the Video Switching tab It will discover all the TX and RX devices on the network a...

Page 19: ...d Similarly if a display device is connected to the RX an illustration of a display will appear within the corresponding RX tile If no device is visible within the tile it means that the device is con...

Page 20: ...of 6970 The Control Server currently only listens to port 6970 After connecting to the Control Server the HDTVIPA Manager will show discovered devices as tiles There are few things to take note of The...

Page 21: ...s of the input video having a too large bandwidth to fit into a 10G network link e g 4K 60Hz 4 4 4 the video is slightly compressed to bring the stream down below the 10G limitation of the network Fas...

Page 22: ...ar icon on the respective Receiver RX tile b In the appearing menu select Genlock as Video Mode 2 Joining the RX to TX a In the Transmitter TX section select a TX by clicking on its associated active...

Page 23: ...e Receiver RX section labeled All Displays Comment To verify which RX and TX are joined together left click on the Receiver RX or Transmitter TX tile you want to see the connection status for All the...

Page 24: ...WolfPack 4K IP Streaming Extender 19...

Page 25: ...e top portion is reserved for configuring and setting up the video wall while the bottom half lists all available TX Transmitter and RX Receiver units The video wall size can be adjusted by changing t...

Page 26: ...Here 3 Next drag the desired Transmitter TX source tile and drop it onto the tile labeled TX Drop Here 4 The source will now be visible across the whole Video Wall matrix according to your configurati...

Page 27: ...WolfPack 4K IP Streaming Extender 22 To delete a preset select one and the click the delete icon to delete it Delete Icon...

Page 28: ...it and click the gear icon then type the new name in the textbox and click Y to save 5 5 3 Removing Receiver RX from Video Wall To remove a Receiver RX from the Video Wall click the gear icon on the r...

Page 29: ...ivers To control the receiver s output resolutions click the gear icon on the video wall selection Select Wall Monitors Resolutions and choose the desired resolution from list of available resolutions...

Page 30: ...io signal 1 Verify if the Receiver RX is currently joined to an appropriate Transmitter TX a Click on the RX to highlight the TX it is joined to in blue b Selecting the respective TX will highlight al...

Page 31: ...udio will not be downmixed 3 To send the audio to the analog output connector mini XLR select the Analog Audio Output tab and choose HDMI Audio Downmix from the pull down menu 4 Click Save to apply ch...

Page 32: ...Transmitter TX section select a TX by left clicking on its associated active tile b Drag and drop the TX tile over the RX tile it is to be joined with c TX and RX are now joined together d Repeat abov...

Page 33: ...Select the RS 232 Routing tab in the IPA Manager interface 2 Verify which Transmitters and Receivers are joined together Left click on the device tile you want to see the connection status of All joi...

Page 34: ...WolfPack 4K IP Streaming Extender 29...

Page 35: ...All Displays in the Receivers section of the RS 232 Routing tab 5 8 2 Sending RS 232 Data from HDTVIPA Manager to a Device 1 Click gear icon of the respective transmitter or receiver tile 2 Select Se...

Page 36: ...lect the Infrared Routing tab in the HDTVIPA Manager interface 2 Verify which Transmitters and Receivers are joined together Left click on the device tile you want to see the connection status of All...

Page 37: ...r s tile onto the tile labeled All Displays in the Receivers section of the RS 232 Routing tab 5 9 2 Sending IR Data from IPA Manager to a Device 1 Click gear icon of the respective transmitter or rec...

Page 38: ...examples http www remotecentral com features irdisp1 htm The pronto format is a series of hex numbers that describe everything that is needed to generate the required waveform It includes the carrier...

Page 39: ...alog input on a TX 5 10 1 2 HDMI Audio Output Settings Use this tab to control which audio source is output via HDMI There are four options HDMI Audio from HDMI Genlock Mode The original HDMI audio st...

Page 40: ...and store the EDID coming from the display connected to the RX unit Use the Save button to save the EDID to a file It is also possible to select and copy the EDID Hex values directly and paste them i...

Page 41: ...ts The IP address can be set to be either DHCP or Manual Select DHCP to receive the IP address from a DHCP server or to be auto assigned with an IP from the 169 254 X X range in case there is no DHCP...

Page 42: ...RS232 tab to modify edit the RS232 settings Select the desired port configuration Baud Rate Data Bit Stop Bit and Parity Click the Save button to save the updated RS232 configuration New RS232 settin...

Page 43: ...ort is disabled streaming a video from an HDCP protected source to a screen will result in a black image displayed on screen It is also possible to only enable HDCP 1 4 by checking the Disable HDCP 2...

Page 44: ...aults The IP address can be set to either DHCP or Manual Select DHCP to receive the IP address from a DHCP server or to be auto assigned an address within the 169 254 X X range in case there is no DHC...

Page 45: ...he RS232 tab to modify edit the RS232 settings Select the desired port configuration Baud Rate Data Bit Stop Bit and Parity Click the Save button to save the updated RS232 configuration New RS232 sett...

Page 46: ...e below to update the firmware 1 By default the update folder is in the same directory as the IPA Manager executable and named update If the update folder does not exist it is necessary to create it 2...

Page 47: ...lect the Backup and Restore tab in the IPA Manager interface 2 Type in the backup file name and click Browse to select the destination path 3 Click Write Backup to save the system configuration data i...

Page 48: ...WolfPack 4K IP Streaming Extender 43 5 11 3 Security Settings Select the Security tab in the IPA Manager interface to enter the section for modifying the password...

Page 49: ...WolfPack 4K IP Streaming Extender 44 5 11 4 System Logs Select the System Logs tab in the HDTVIPA Manager interface to enter the section for inquiring the system logs...

Page 50: ...fPack 4K IP Streaming Extender 45 5 12 Routing Table The routing table allows to gather info about the video HDMI audio analog audio and RS232 routing status Video Routing Table HDMI Audio Routing Tab...

Page 51: ...WolfPack 4K IP Streaming Extender 46 Analog Audio Routing Table RS232 Routing Table...

Page 52: ...WolfPack 4K IP Streaming Extender 47 Infrared Routing Table...

Page 53: ...he below log in webpage Username admin Password admin Please type the user name and password and then click LOGIN Before starting the GUI control make sure the control PC is connected either directly...

Page 54: ...WolfPack 4K IP Streaming Extender 49 Note The operation of GUI are same as the IP Manager s please refer to the above chapter for more details...

Page 55: ...0 7 Panel Drawing HDTVIPA200E HDTVIPA200D DC 12V HDMI IN AUDIO IN IR IN RS232 Tx Rx IR OUT ETHERNET LINK DP HDMI 224 0 mm 49 2 mm 110 0 mm HDMI OUT AUDIO OUT IR IN RS232 Tx Rx IR OUT DC 12V ETHERNET L...

Page 56: ...n the same network Please make sure each device has a different IP address in the same LAN Power supply is normal and as specified The connection cables are of high quality and the link has been estab...

Page 57: ...d tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the pro...

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