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Service Information

18

Service Information

When requesting information, literature, replacement parts

or service, always refer to the model and serial number of

your electric cooktop. Both numbers are listed on the

product rating plate located on the underside of the

cooktop. Refer to the illustration below. Record the rating

plate information below for future reference.

BEFORE CALLING FOR SERVICE

Before calling your Wolf authorized service center, refer to

the troubleshooting guide on page 17. Check the house-

hold fuse or circuit breaker to see if it has been blown or

tripped and that the electrical connection to the appliance

has not been disconnected. A power outage may also

have caused a disruption in service.

PRODUCT REGISTRATION

Register your new Wolf product today so that we may

ensure your satisfaction. You may register by one of the

following options:

1) Mail in the completed Wolf product registration card.

2) Register online at

wolfappliance.com

.

3) Register by phone by calling Wolf customer service at

800-222-7820

.

The model and serial numbers of your appliance are

printed on the enclosed Wolf product registration card. If

you provide us with your e-mail address, we will send you

exciting new product updates and recipes as they become

available, along with information on special events.

Model Number:

Serial Number:

Installation Date:

Wolf Authorized Service Center:

Phone:

Wolf Dealer:

Phone:

The information and images in this guide are the copyright property of Wolf Appliance, Inc. Neither this guide nor any information or images contained

herein may be copied or used in whole or in part without the express written permission of Wolf Appliance, Inc. ©Wolf Appliance, Inc. all rights reserved.

RATING PLATE

SIM

HIG

H

OFF

ON

OFF

ON

SIM

HIG

H

OFF

ON

SIM

HIG

H

BR

IDG

E

ZON

E 2

ZON

E 3

HIG

H

ME

LT

OFF

ON

Location of rating plate.

Summary of Contents for Cooktop

Page 1: ...USE CARE GUIDE Electric Cooktops ...

Page 2: ...states a hazard that may cause serious injury or death if precautions are not followed Contents Wolf Electric Cooktops 3 Safety Instructions 4 Electric Cooktop Features 6 Electric Cooktop Operation 9 Electric Cooktop Care 15 Troubleshooting Guide 17 Service Information 18 Wolf Warranty 19 Features and specifications are subject to change at any time without notice Visit our website wolfappliance c...

Page 3: ...is use care guide Whether you are a beginning cook or an expert chef it will be to your benefit to familiarize yourself with the safety practices features operation and care recommendations of the Wolf electric cooktop Your Wolf electric cooktop is protected by a warranty that is one of the finest in the industry Take a moment to read the warranty statement at the end of this guide and refer to it...

Page 4: ...e in contact with the elements while in operation Fabric may ignite and result in personal injury Use only dry pot holders when removing pans from the cooktop Wet or damp pot holders on hot surfaces may result in burns from steam Do not let pot holders touch hot heating elements Select cookware of the proper size material and construction for the particular type of cooking being done This unit is ...

Page 5: ...matically turns on to cool internal parts It may continue to run even after the cooktop has been turned off IMPORTANT INSTRUCTIONS GENERAL SAFETY REQUIREMENTS Never use your cooktop to warm or heat a room When using the cooktop do not touch the glass surface directly above or adjacent to the heating elements The glass surface may become hot enough to cause burns Do not leave children alone or unat...

Page 6: ...nt Lock key Hot surface indicator light Countdown timer Stainless steel trim Electric Cooktop Features 6 15 381 FRAMED ELECTRIC COOKTOP Model CT15E S This appliance is certified by Star K to meet strict religious regulations in conjunction with specific instructions found on www star k org 30 762 FRAMED ELECTRIC COOKTOP Model CT30E S Framed Electric Cooktop Features Framed models with stainless st...

Page 7: ...draft model CT15E S 36 914 FRAMED ELECTRIC COOKTOP Model CT36E S Maximum Element Power Watts 15 381 ELECTRIC COOKTOP 10 254 Triple 900 1800 2500 61 2 165 Single 1200 30 762 ELECTRIC COOKTOP 10 254 Triple 900 1800 2500 10 254 Triple CT30E 208 S 900 1800 2300 2 8 203 Single 1800 61 2 165 Single 1200 Singles with Bridge 8 203 x 17 432 4400 36 914 ELECTRIC COOKTOP 12 305 Triple 1050 2200 2700 9 229 Du...

Page 8: ...erature of glass ceramic surface is never exceeded CSA certified for US and Canada Two and five year residential warranty exclusions apply see warranty at the end of this guide MELT HIG H OFF ON OFF ON SIM HIG H OFF ON SIM HIG H BRI DGE OFF ON SIM HIG H ZONE 2 CL EA R OF F O ZON E2 ZO NE 3 HIG H SIM OFF ON CL EA R OF F O SIM HIGH OFF ON OFF ON SIM HIG H OFF ON SIM HIG H BRIDGE ZONE 2 ZONE 3 HIGH M...

Page 9: ...nd timer functions Control Panel The control panel of your electric cooktop is illuminated for instant visual indication that one or more elements are in use The control panel features touch controls with graduated control lighting A power bar indicator in each control will display the heat setting level for the element Refer to the illustration below Wolf electric cooktops operate by using high f...

Page 10: ...e the setting directly to the highest heat Touch SIM or MELT to decrease the setting directly to the lowest heat Touch OFF ON to turn the element off Cooktop Operation INITIAL START UP Before using your electric cooktop for the first time clean the glass ceramic surface as recommended in the cleaning section on page 15 The cooktop surface must be free of any foreign substances especially those tha...

Page 11: ...g for the inner element zone as described on the previous page Touch ZONE 2 and the middle element zone will be set to the same heat setting as the inner zone A light will remain on under the ZONE 2 touch pad to indicate that the middle element zone is on Touch ZONE 3 and the outer element zone will be set to the same heat setting as the inner and middle zones A light will remain on under the ZONE...

Page 12: ...he same as for a single element All three elements maintain the same heat setting Touch BRIDGE again to turn off the bridge element The light under the bridge element touch pad will go out The front and rear elements will remain at the current heat setting and will become independent of one another OFF O SIM HIGH OFF ON OFF ON HIGH ZONE 2 OFF ON MELT HIGH OFF ON BRIDGE SIM HIGH ZONE 2 ZONE 3 OFF O...

Page 13: ...r will start 3 seconds after the time is set When the timer reaches 0 an audible chime will sound The chime will continue to sound until CLEAR is touched UNIVERSAL OFF To turn off all heating elements at the same time touch the universal OFF touch pad on the control panel Refer to the illustration below COOLING FAN The electric cooktop is equipped with a cooling fan that automatically turns on to ...

Page 14: ... currently displayed by the power bar indicator To exit the user option and return the cooktop to idle mode touch and hold CLEAR for more than 7 seconds If no touch pad is touched for 10 seconds the level is then stored and the cooktop returns to idle mode SETTING USES MELT Melting holding chocolate 1 Bar Melting butter Heating holding delicate sauces Warming foods SIMMER Melting large quantities ...

Page 15: ...ue from the trim and wipe with a dry cloth Care Recommendations Do not use the cooktop as a cutting board Do not slide cookware with a rough bottom such as cast iron across the glass ceramic surface If this occurs remove any marks with a nonabrasive cleaner Do not allow any item that could melt to come in contact with the glass ceramic surface when it is hot If this occurs use the razor blade scra...

Page 16: ...d between the inner and outer layers of the pan Cast iron and especially glass cookware will be slower to heat Glass cookware should only be used as recommended by the cookware manufacturer Cover pans while cooking covers improve cooking efficiency Water boils faster using less energy and the kitchen stays cooler Select high sided deep pans rather than ones with very wide bases and low sides High ...

Page 17: ...ld the melt touch pad for 5 to 7 seconds Check the household fuse or circuit breaker to see if it has been blown or tripped No electricity is being supplied to the cooktop Have an electrician verify that the cooktop is connected to a proper electrical circuit Heating elements do not heat properly Electrical connection is loose Have an electrician tighten electrical connections Cooktop is not conne...

Page 18: ...n You may register by one of the following options 1 Mail in the completed Wolf product registration card 2 Register online at wolfappliance com 3 Register by phone by calling Wolf customer service at 800 222 7820 The model and serial numbers of your appliance are printed on the enclosed Wolf product registration card If you provide us with your e mail address we will send you exciting new product...

Page 19: ...ce recommends that you use a Wolf authorized service center to perform such service TERMS APPLICABLE TO EACH WARRANTY The warranty applies only to products installed for normal residential use The warranty applies only to products installed in any one of the fifty states of the United States the District of Columbia or the ten provinces of Canada This warranty does not cover any parts or labor to ...

Page 20: ...WOLF APPLIANCE INC P O BOX 44848 MADISON WI 53744 WOLFAPPLIANCE COM 800 332 9513 808696 REV B 4 2010 ...

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