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8 Simple Trouble shooting
Problem
Possible reasons
Trouble shooting
Top speed too
slow
1. Low battery voltage
2. Handle bar control problem
3. Damage to motor driveline
1. Recharge battery fully
2. Call service
3. Call service
Power on but
motor not working
1. Battery not connected position
2. Fused
3. Motor connection damaged
4. Handle bar control problem
1. Re install battery
2. Replace fuse
3. Call service
4. Call service
Driving shorter
distance per
recharge
1. Tyre pressure too low
2. Undercharge or charger fault
3. Battery capacity loss or
damage
4. Hill climbing, frequent stops,
strong head winds, over
loading
1. Check pressures
2. Recharge completely or
have charger inspected
3. Replace battery
4. Use power assist and try and
avoid throttle only
Part 2 Controls and Equipment
In this section we will describe the functions and any specific maintenance needed on all
the main controls and ancillary equipment.
9 Battery on off and battery lock
9.1
Your Wisper bike has 1 set of 2 keys. The key for turns the battery on/off and
locks the battery in the bike. Please keep a careful note of the key numbers as
we cannot replace them without these numbers should they become mislaid.
9.2
On bikes built after April 2009 the battery is connected to the electrical system
of the bike automatically when you slide the battery into the frame. Pre April
2009 bikes need to be connected via a cable that plugs into the side of the
battery. To turn on the bikes electrical system, turn the key in the battery
clockwise, to turn off the power turn the key anti clockwise.