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WPS-550-BUL-A Installation Manual
© 2013 Wirepath Surveillance
TROUBLESHOOTING
If you have trouble operating the camera, first refer to the following
guidelines. If the problem persists, contact Technical Support
at 866.838.5052.
Nothing appears on the display
• Check if the power for camera and monitor is ON.
• Check if the VIDEO cable is connected to the camera
BNC video output jack.
• Check if the VIDEO cable is connected to the monitor
VIDEO input jack.
Image appears dim on the display
• Check the monitor contrast setting.
• Check the monitor and camera brightness setting.
• Check the camera exposure and shutter settings.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check if the camera is facing towards a bright light. If so,
change the camera position.
• If a device exists between the camera and screen, confirm
the signal accepted by the screen is strong enough – 75 Ohm.
• Reset the camera to factory default settings.
Image appears blurry on the display
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check the camera iris and shutter settings.
• Reset the camera to factory default settings.
The camera is not working properly and the camera housing is hot
• Check if camera is connected to the correct power source.
