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Trouble shooting
Solutions
Trouble
Trouble Shooting
If mosaics or jams
appear during use
Lift the transmitter and receiver as high as possible,
to 1.5-2m or more;
The antennas are installed in fan-shape and facing
forward to receiver, and the transmission effect
is the best;
The LNA mode is set in H (high-gain mode);
When multiple transmitters function at the same time,
ensure that the transmitters are at least 1m apart
from each other;
If there is still a mosaic or a jam, switch the product
frequency to the intermediate frequency.
If smear or frame loss
appears during use:
If the latency configuration has been changed,
confirm the software version of the
and contact the technician in time.
If the software version is confirmed to be too old,
it is necessary to upgrade the software.
encoder and
decoder
If there is no
connection
during use,
It is divided
into 2 cases:
In close range
(
, if the transmitter
and receiver are connected to 4 antennas, the distance
needs to be extended to 5m, and the LNA mode should
be set to L (low-gain mode); when multiple transmitters
function at the same time, ensure that the transmitters
are at least 1m apart from each other;
situation TX-to-RX<2m)
In the long-distance situation
, lift the
transmitter and receiver as high as possible, to 1.5-2m
or more; the antenna is fan-shaped and facing forward,
and the transmission effect is the best; the LNA mode
is set to H (high-gain mode); when multiple transmitters
function at the same time, ensure that the transmitters
are at least 1m apart from each other.
(TX-to-RX<2m)
Precautions
a. Do not plug in or pull out the HDMI cable of the transmitter and receiver
during normal use.
c. When the OSD prompts that code matching fails after trying code matching,
reboot the transmitter and receiver to see whether they can be connected
normally. Perform code matching again when it is still unable to be
connected after restarting.
d. When there is no video source output since a blank screen appears during
the receiver output after switching the video source resolution, pull out
and then plug in the HDMI cable of the transmitter or receiver. If the HDMI
cable cannot be recovered after removal and insertion, power off and
restart the transmitter and receiver.
e. When the network cannot be connected for a long time after switching
frequency channel, reboot the transmitter and receiver.
f. When the transmitter and receiver devices are connected normally,
there is no output on the monitor at the receiver, or the video output is
abnormal, re-plug the HDMI cable of the receiver and check whether the
monitor is on standby. If it is still unable to output normally after the above
operation, try to replace the display device.
2. If there is a picture jam or mosaic during use, it is generally caused by
interference in the network. Therefore, try switching the network frequency
channel to avoid the interference band. The frequency
switching
operation refers to the frequency
switching operation instructions.
channel
channel
b. Connect the transmitter to the video source and connect receiver to
a monitor via HDMI and then power on the transmitter and receiver.
1. If
transmitter
or
/
and
receiver
use
HDMI
cable
:(
a
~
f
)
Solutions
Trouble
Trouble Shooting
If mosaics or jams
appear during use
Lift the transmitter and receiver as high as possible,
to 1.5-2m or more;
The antennas are installed in fan-shape and facing
forward to receiver, and the transmission effect
is the best;
The LNA mode is set in H (high-gain mode);
When multiple transmitters function at the same time,
ensure that the transmitters are at least 1m apart
from each other;
If there is still a mosaic or a jam, switch the product
frequency to the intermediate frequency.
If smear or frame loss
appears during use:
If the latency configuration has been changed,
confirm the software version of the
and contact the technician in time.
If the software version is confirmed to be too old,
it is necessary to upgrade the software.
encoder and
decoder
If there is no
connection
during use,
It is divided
into 2 cases:
In close range
(
, if the transmitter
and receiver are connected to 4 antennas, the distance
needs to be extended to 5m, and the LNA mode should
be set to L (low-gain mode); when multiple transmitters
function at the same time, ensure that the transmitters
are at least 1m apart from each other;
situation TX-to-RX<2m)
In the long-distance situation
, lift the
transmitter and receiver as high as possible, to 1.5-2m
or more; the antenna is fan-shaped and facing forward,
and the transmission effect is the best; the LNA mode
is set to H (high-gain mode); when multiple transmitters
function at the same time, ensure that the transmitters
are at least 1m apart from each other.
(TX-to-RX<2m)
Precautions
a. Do not plug in or pull out the HDMI cable of the transmitter and receiver
during normal use.
c. When the OSD prompts that code matching fails after trying code matching,
reboot the transmitter and receiver to see whether they can be connected
normally. Perform code matching again when it is still unable to be
connected after restarting.
d. When there is no video source output since a blank screen appears during
the receiver output after switching the video source resolution, pull out
and then plug in the HDMI cable of the transmitter or receiver. If the HDMI
cable cannot be recovered after removal and insertion, power off and
restart the transmitter and receiver.
e. When the network cannot be connected for a long time after switching
frequency channel, reboot the transmitter and receiver.
f. When the transmitter and receiver devices are connected normally,
there is no output on the monitor at the receiver, or the video output is
abnormal, re-plug the HDMI cable of the receiver and check whether the
monitor is on standby. If it is still unable to output normally after the above
operation, try to replace the display device.
2. If there is a picture jam or mosaic during use, it is generally caused by
interference in the network. Therefore, try switching the network frequency
channel to avoid the interference band. The frequency
switching
operation refers to the frequency
switching operation instructions.
channel
channel
b. Connect the transmitter to the video source and connect receiver to
a monitor via HDMI and then power on the transmitter and receiver.
1. If
transmitter
or
/
and
receiver
use
HDMI
cable
:(
a
~
f
)
21
Trouble Shooting