Wintriss SmartPAC 2, User Manual

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SmartPAC 2 with WPC 2000 Integration User Manual 1128600
Fault Messages 7-31
“Loss of Communication at Address X”
Problem:
SmartPAC 2 is unable to communicate with the optional module identified by “X”
in the message (see Table 7-3).
Remedy:
Check the wiring of the specified module. If you continue to get this error
message, call Wintriss Tech. Support.
“File Not Found”
Problem:
You cannot access the Dialog Menu when the DIALOG SCREEN MODE setting
on the Set Communications Menu in SmartPAC 2 Initialization is “32 CUSTOM.”
This message displays only when you have the LETS firmware option.
Remedy:
Press RESET, then change the DIALOG SCREEN MODE setting to “16/16” (see
page I-7).
Troubleshooting Using the Error/Event Log
The Error/Event Log, which you can view in Run mode, is a useful troubleshooting aid. You
can use the Error/Event log to help you diagnose the cause of a problem, or you can send the
log to Wintriss Tech. Support to help them narrow down probable causes. See
ERROR/
EVENT LOG
, page 6-34 and
Sending E-mail to Wintriss Technical Support
, page 6-38 for
more information.
Resetting Ross DM2 DSV Faults
If your Ross DM2 DSV faults when air is first applied to the unit, one or both poppets may
have been jarred into a faulted position during shipment. When the poppets are faulted, input
air can escape through the muffler port. To reset the fault, air must be applied to DSV to
return the poppets to their unfaulted position.
If the fault occurs before the unit has been wired, the problem will be signalled by air escaping
from the muffler port when input air is applied to the DSV. To reset the unit, press the brass
button on the bottom of the Reset solenoid while air is being applied to the DSV (see
Figure 7-4, page 7-32).
Table 7-3. Communication Errors: Option at Fault
Message Option Identified by Address
Loss of Communication at Address 1 AutoSetPAC or WaveFormPAC
Channels 1 - 4
Loss of Communication at Address 2 AutoSetPAC or WaveFormPAC
Channels 5 - 8
Loss of Communication at Address 4 RamPAC
Loss of Communication at Address 5 ProPAC