11
Winton Product Warranty
We always strive to create great products, but when something does go
wrong we have a strong network of resellers on hand throughout the UK
to help out.
Warranty Claims
Your Winton reseller will require the following information to process
your claim:
•
Your invoice/order details - to include date of purchase
•
Machine model number
•
Machine serial number
•
Details of the fault
•
Images/videos of the fault
Terms & Conditions
All products purchased as new are covered under our 12 month warranty
from the date of purchase. During this period Winton will repair or
replace defective parts free of charge. This warranty is given on the
proviso that the product has been used and maintained according to the
Owners Manual. Warranty is carried out on a return to reseller/
manufacturer basis and excludes any labour/delivery/collection costs.
Exclusions
•
Wearing parts are excluded; including but not limited to blades, belts
and bearings.
•
Modification of the product in any way will cease the manufacturer’s
warranty.
•
The machine is warranted for one year to the original purchaser,
resale within the period will cease the warranty.
•
Damage in transit is not covered. Claims will need to be made
through the courier or your Winton reseller directly.
•
Compensation for down-time, labour or loss of earnings is not
covered by the warranty.
•
No warranty extension will be granted for replacement parts fitted.
•
Damage caused by continued use of a faulty machine will not be
covered.
Your Winton reseller will provide their own terms and conditions upon
purchase, consult these for any additional queries.
