SYS-ITX-N-3800/Troubleshooting
v1.0
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It is recommended that you press
F2
and enter the BIOS setup menu
during the initial boot-up sequence to configure a stable BIOS
configuration that can be woken.
10.1.1 Loading the Default Optimal Setting
NOTE If the system appears to be unstable during startup, you can try loading
the default BIOS configuration to see if this solves the issue.
When prompted in the main setup menu, load setup defaults:
1. Apply power to an installed SYS-ITX-N-3800 and press
F2
to enter the
BIOS setup menu.
2. Select the
Exit
menu and then scroll to
Load Setup Defaults
.
3. Press
Enter
.
4. To load the default optimal BIOS setup, select
Yes
. This forces the BIOS
settings back to the initial factory configuration.
10.1.2 Reset CMOS BIOS Configuration
You can use jumpers to reset the BIOS CMOS settings to the factory
default. Enable/disable the Clear CMOS Function hardware circuit by
placing or removing the jumper from JP7 or JP8 as needed. See “CMOS
To reset the BIOS CMOS configuration to the factory default settings:
1. Remove power from the SYS-ITX-N-3800.
2. Find JP7/JP8.
3. Remove jumpers from pins 1-2.
4. Install jumpers on pins 2-3 and wait five seconds.
5. Replace jumpers on pins 1-2.
10.1.3 Update BIOS
1. Obtain the ROM file and flash utility. See “Cables and Software Drivers”
2. Extract the files from the zip archive to the root directory of a bootable
USB flash drive. The three required files are Shell Flash 32.efi,
temp.bin, and Update.nsh.
3. Insert the USB flash drive in a USB port on the SYS-ITX-N-3800 and
apply power to the embedded computer.
4. Boot to EFI-Shell mode.
5. At the prompt, enter the command
fs0:
to change to the root
directory of the USB drive.