Winmate R10IB3S-SPT269 User Manual Download

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User Manual

Chapter 7

Technical Support

CHAPTER 7: TECHNICAL SUPPORT

This chapter includes technical support documents and software developing kit

(SDK). If any problem occurs fill in

problem report form

enclosed and immediately

7.1 Software Developer Support

Winmate provides the following SDK and Utilities for the IP69K Stainless P-CAP

Panel PC.

Item File Type

Description

SDK

Watchdog SDK

Utility

Watchdog Utility

To find the Drivers and SDK, please refer to the Driver CD that comes in the

package or contact us. Also, you can download drivers from Winmate Download

Center.

Winmate Download Center

Go to

http://www.winmate.com.tw/

Support

Download Center

Full

IP65/IP69K Stainless PPC > IP69 Flat PCAP Series

– Bay Trail

Or follow the link:

http://www.winmate.com.tw/DownCenter/DownLoadCenter.asp?DownType=4302

Summary of Contents for R10IB3S-SPT269

Page 1: ...read this instructions before operating the device and retain them for future reference 10 4 23 8 IP69K Stainless P Cap Panel PC Intel Celeron Bay Trail M N2930 1 83 GHz Full IP69K User Manual Versio...

Page 2: ...s 19 18 1 5 4 Dimensions 21 5 18 1 5 5 Dimensions 23 8 19 CHAPTER 2 GETTING STARTED 21 2 1 Powering On 21 2 1 1 AC Adapter Components 21 2 1 2 Power Considerations 22 2 1 3 Power Consumption 22 2 1 4...

Page 3: ...river 70 5 2 Installing Graphics Driver 72 5 3 Installing Intel Sideband Fabric Device Intel MBI Driver 73 5 4 Installing Intel Trusted Engine Interface Intel TXE Driver 74 5 5 Installing Intel Networ...

Page 4: ...d Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without further...

Page 5: ...for technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc Description of c...

Page 6: ...o hardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible l quipement et explique comment viter le probl me potentiel WARNING AVERTISSEMENT An Elect...

Page 7: ...el exp riment devrait ouvrir ces chassis CAUTION ATTENTION Always ground yourself to remove any static charge before touching the CPU card Modern electronic devices are very sensitive to static electr...

Page 8: ...is correct Position the power cord so that people cannot step on it Do not place anything over the power cord If the equipment is not used for a long time disconnect it from the power source to avoid...

Page 9: ...re afin que l quipement ne se d charge pas sur vous Cover workstations with approved anti static material Use a wrist strap connected to a work surface and properly grounded tools and equipment Use an...

Page 10: ...can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a resid...

Page 11: ...es information for specific user needs and includes IP69K Stainless P Cap Panel PC User Manual contains detailed description on how to use the Panel PC its components and features IP69K Stainless P Ca...

Page 12: ...2 Introduction This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the device in the packing list Mechanical dimensions a...

Page 13: ...hemical manufacturing and other industrial applications 1 1 Product Features The IP69K Stainless P Cap Panel PC features Intel Celeron Bay Trail M N2930 1 83 GHz SUS 316 AISI 316 stainless steel for f...

Page 14: ...these items are missing or damaged contact us immediately Factory shipment list Panel PC Quick Start Guide Hardcopy Driver CD User Manual Varies by product specifications 915211101030 IB32 9171111I10...

Page 15: ...troduction 15 1 3 Connector Placement IP69K Flat Stainless P CAP Panel PC has M12 type connectors with protection cap and air venting valve For cable specifications refer to the Ch 2 Cable Specificati...

Page 16: ...cated on the rear side of the Panel PC Physical Buttons Icon Button Description Reset Press to reset the system Power On Off Press to power on or power off the device LED Indicators LED Type Status De...

Page 17: ...sions This section contains mechanical drawing of the panel PC Notice that this is a simplified drawing and some components are not marked in detail 1 5 1 Dimensions 10 4 Unit mm Dimensions 289 x 246...

Page 18: ...User Manual Chapter 1 Introduction 18 1 5 3 Dimensions 19 Unit mm Dimensions 467 4 x 392 x 56 6 1 5 4 Dimensions 21 5 Unit mm Dimensions 541 x 337 x 53...

Page 19: ...User Manual Chapter 1 Introduction 19 1 5 5 Dimensions 23 8 Unit mm Dimensions 620 x 390 x 60...

Page 20: ...User Manual Chapter 2 Getting Started 20 Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations...

Page 21: ...12V 80W Safety Precautions Do not use the adapter in a high moisture environment Never touch the adapter with wet hands or foot Allow adequate ventilation around adapter while using Do not cover the a...

Page 22: ...8W typ 45W typ 56W typ 56W typ With maximum backlight and high CPU load ALTERNATING CURRENT MISE LE TERRE This product must be grounded Use only a grounded AC outlet Install the additional PE ground w...

Page 23: ...ng Steps 1 Connect the AC adapter to the DC in jack connector located on the back side of the Panel PC 2 Connect the power cord to AC adapter 3 Plug the power cord to the AC outlet and the device will...

Page 24: ...waterproof connectors Use only the cables that are included in the package The pin assignments of the cables are as follows 2 2 1 Power Cable The IP69K Stainless P CAP Panel PC has M12 type connector...

Page 25: ...User Manual Chapter 2 Getting Started 25 2 2 2 Serial Cable The IP69K Stainless P CAP Panel PC has M12 type serial port connector Use serial cable to connect serial interfaces...

Page 26: ...User Manual Chapter 2 Getting Started 26 2 2 3 Ethernet Cable The IP69K Stainless P CAP Panel PC has M12 type Ethernet connector Use Ethernet cable to connect the Panel PC to the Internet...

Page 27: ...ual Chapter 2 Getting Started 27 2 2 4 USB 2 0 Cable The IP69K Stainless P CAP Panel PC has one M12 type USB2 0 connector Use USB2 0 cable to connect external devices such as mouse or keyboard to the...

Page 28: ...ain water temperatures up to 80 C and a water jet operating at 99 97 bar Before cleaning Make sure the device is turned off Disconnect the power cable from any AC outlet When cleaning Use water up to...

Page 29: ...e Device 29 Operating the Device This chapter provides detailed information on how to operate the device If you have been using touch screen Panel PCs before the interface may look familiar Sections i...

Page 30: ...ating System The Panel PCs support several versions of Windows OS Windows 10 IoT Enterprise Windows Embedded 8 1 Industry Pro Windows Embedded 8 Standard Windows 7 Pro for Embedded Systems and Windows...

Page 31: ...th one finger Mouse drag Selection Drag one finger left right Zoom Zoom default to CTRL key scroll wheel Move two fingers apart toward each other Rotate No system default unless handled by Application...

Page 32: ...ormation on Watchdog in Watchdog Guide that you can download from Winmate Download Center or File Share Refer to the Ch 7 Technical Support for more details To enable watchdog in Watchdog AP follow th...

Page 33: ...occurs the system will restart automatically when the countdown time reaches 0 Every 9 min watchdog timer will be reset to 10 min Settings Description Watchdog Countdown Time The system automaticity r...

Page 34: ...IOS Setup 34 AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input Output system settings of the computer for optimum use This chapter provides information on how to use BI...

Page 35: ...F and ON and enter the BIOS again IMPORTANT Updated BIOS version may be published after the manual released Check the latest version of BIOS on the website Run BIOS setup utility for 1 Error message o...

Page 36: ...s F3 Optimized Defaults F4 Save Exit Esc Exit Change Opt Enter Select or execute command Cursor Moves to the previous item Cursor Goes to the next item Cursor Moves to the previous item Cursor Goes to...

Page 37: ...ter BIOS setup the first menu that appears on the screen is the main menu It contains the system information including BIOS version processor RC version system language time and date Immediately after...

Page 38: ...et the language in other language The language in this device is English System Date Time This is current date setting The time is maintained by the battery when the device is turned off Date and time...

Page 39: ...S settings page with caution Any changes can affect the operation of your computer For items marked press Enter for more options Advanced Configuration and Power Interface ACPI settings allow to contr...

Page 40: ...ettings Enter Opens submenu PPM Configuration Configures PPM settings Enter Opens submenu Thermal Configuration Configures Thermal Parameters Enter Opens submenu IDE Configuration Configures IDE Param...

Page 41: ...power requirements You can use the screen to select options of ACPI configuration A description of the selected items will appear on the right side of the screen BIOS Setting Description Setting Opti...

Page 42: ...ption selected A description of the selected item appears on the right side of the screen For items marked with please press Enter for more options Serial Port 1 5 Use these items to set parameters re...

Page 43: ...PI0 Port Configuration You can use the screen to change GPI0 Port setting Use these items to set parameters related to PIN3 PIN14 Control 4 2 2 3 Hardware Monitor You can check PC Health Status parame...

Page 44: ...time Wake System from S5 with fixed time setting Select Fixed Time to set the system to wake on the specified time Use Navigation Keys to switch among the items Day Hour Minute and Second Type the de...

Page 45: ...User Manual Chapter 4 AMI UEFI BIOS Setup 45 Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time increase minute s...

Page 46: ...l Enter Open sub menu Limit CPUID Maximum Limits CPIID Maximum Disabled Enabled Enable Disable this function Execute Disable Bit Execute Disable Bit Disabled Enabled Enable Disable this function Intel...

Page 47: ...Setting Description Setting Option Effect CPU C State Report Shows CPU C State Report Enabled Disabled Enable or Disable CPU C state report to OS Max CPU C State Allows to enter power saving mode in o...

Page 48: ...g Description Setting Option Effect Critical Trip Point Specifies the temperature at which the OS will shut down the system 90C 87C 85C 79C 71C 63C 55C 47C 39C 31C 23C 15C Select the disable temperatu...

Page 49: ...User Manual Chapter 4 AMI UEFI BIOS Setup 49 4 2 2 8 IDE Configuration...

Page 50: ...of SATA II ports mode will be selected based on the specifications of connected drives SATA Mode This option specifies the operation mode of modern IDE SATA controller chipset AHCI Selecting this opti...

Page 51: ...abled Enable or disable this function Serial ATA Port 1 The option turns on or off Port 1 of SATA channels of standard IDE SATA controller chipset Enabled Disabled Turn on Enabled or turn off Disabled...

Page 52: ...ct the proper Operating System BIOS Setting Description Setting Option Effect Windows 8 X Allows user to choose the proper OS Enter Use Windows 8 X Windows 7 Allows user to choose the proper OS Enter...

Page 53: ...User Manual Chapter 4 AMI UEFI BIOS Setup 53 4 2 2 10 CSM Configuration...

Page 54: ...at do not support UEFI to still be used Enabled Disabled Enable or disable the Compatibility Support Module GetaA20 Active Activate GetaA20 Upon Request Enable or disable this function Option ROM Mess...

Page 55: ......

Page 56: ...ROM is booted UEFI Only UEFI option ROMs are booted Legacy Only Legacy option ROMs are booted Other PCI Devices Specifies which option ROM is booted for devices other than the network storage or video...

Page 57: ...Option Effect Legacy USB Support User can enable or disable USB port Disable Will keep USB devices available only for EFI applications Enable Enable all the USB devices USB 3 0 Support User can enabl...

Page 58: ...ss storage driver support Disable Disables this function Enable Enables this function USB Transfer time out The time out value for control bulk and interrupt transfers 1 Sec 5 Sec 10 Sec 20 Sec Depend...

Page 59: ...al Chapter 4 AMI UEFI BIOS Setup 59 4 2 2 12 Platform Trust Technology BIOS Setting Description Setting Option Effect fTPM Trusted Platform Module parameters Enabled Disabled Enables or disables this...

Page 60: ...arameters Enabled Disabled Enables or disables this function TXE Firmware Update TXE Firmware Update parameters Enabled Disabled Enables or disables this function TXE EOP Message TXE EOP Message param...

Page 61: ...us Timer settings Enabled Disabled Enables Disables this function Restore AC Power Loss This function allows to set up booting options after a power failure Power on Power off Boot automatically after...

Page 62: ...nistrator password user password and HDD security configuration BIOS Setting Description Setting Option Effect Administrator Password Displays whether or not an administrator password has been set Ent...

Page 63: ...om which to load the operating system BIOS Setting Description Setting Option Effect Setup Prompt Timeout Allows user to configure the number of seconds to stay in BIOS setup prompt screen Enter Set t...

Page 64: ...booting Legacy Only Legacy option is booted UEFI Only UEFI option is booted Boot Option 1 6 Specifies the overall boot order from the available devices Ex Boot Option 1 hard drive Hard drive as the fi...

Page 65: ...xit for changes to be applied BIOS Setting Description Setting Option Effect Save Changes and Exit This saves the changes to the CMOS and exits the BIOS Setup program Enter YES Save changes Discard Ch...

Page 66: ...es Enter NO Return to the BIOS Setup Main Menu Discard Changes Discard changes done so far to any of the setup options Enter YES Saves the changes Enter NO Return to the BIOS Setup Main Menu Restore D...

Page 67: ...o backup all user data The data will be lost after the recovery process To enable quick one key recovery procedure Plug in the AC adapter to Bay Trail series computer Make sure the computer stays plug...

Page 68: ...FI BIOS Setup 68 Wait the recovery process to complete During the recovery process a command prompt will show up to indicate the percent of recovery process complete The system will restart automatica...

Page 69: ...User Manual Chapter 5 Driver Installation 69 Driver Installation This chapter describes how to install all necessary drivers...

Page 70: ...NSTALLATION This chapter provides guideline to driver installations 5 1 Installing Chipset Driver Step 1 Insert the CD that comes with the motherboard Open the file document Chipset Driver and click i...

Page 71: ...71 Step 3 Click Yes to agree the license terms Step 4 Click Next to install the driver Step 5 Software setup progress window will appear click Next to continue Step 6 Click Yes I want to restart this...

Page 72: ...process Step 3 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver Step 5 Click Next to continue Step 6 Windows Security windo...

Page 73: ...p exe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the License Agreement terms and click Yes to agree Step 4...

Page 74: ...stall the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the license terms and click Yes to agree Step 4 Confirmation window w...

Page 75: ...appear click Next to install the driver Step 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and Modify is to m...

Page 76: ...oustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology Step 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click Setup exe to install...

Page 77: ...User Manual Chapter 6 Mounting 77 Mounting This chapter provides step by step mounting guide for all available mounting options...

Page 78: ...section 2 1 for the cable installation instruction WARNING AVERTISSEMENT Observe all local installation requirements for connection cable type and protection level Suivre tous les r glements locaux d...

Page 79: ...e wires separated according to the interface Wires that share similar electrical characteristics must be bundled together Do not bundle input wiring with output wiring Keep them separate When necessar...

Page 80: ...ow to mount the unit with VESA Mount bracket not supplied by Winmate Size VESA Plate Dimensions Screw hole diameter 10 4 15 19 100 x 100 mm VESA M4x5 mm 21 5 100 x 200 mm VESA M4x5 mm 23 8 100 x 200 m...

Page 81: ...device 6 3 2 Yoke Mount Yoke Mount solution allows installing the Panel PC with the bracket not supplied by Winmate Mounting instruction 1 Place the Panel PC on the bracket stand aiming screw holes f...

Page 82: ...User Manual Chapter 7 Technical Support 82 Technical Support This chapter includes directory to Winmate technical support...

Page 83: ...d Utilities for the IP69K Stainless P CAP Panel PC Item File Type Description 1 SDK Watchdog SDK 2 Utility Watchdog Utility To find the Drivers and SDK please refer to the Driver CD that comes in the...

Page 84: ..._________________ _________________________________________________________________ _________________________________________________________________ __________________________________________________...

Page 85: ...User Manual Appendix A Product Specifications 85 Product Specifications This section includes product specifications Appendix...

Page 86: ...eron Bay Trail M N2930 1 83 GHz Intel Celeron Bay Trail M N2930 1 83 GHz BIOS AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash System Chipset Intel Atom SoC Integra...

Page 87: ...1 x RJ45 10 100 1000 Mbps 1 x RJ45 10 100 1000 Mbps 1 x RJ45 10 100 1000 Mbps COM 1 x RS232 1 x RS232 1 x RS232 1 x RS232 1 x RS232 USB 2 x USB Type A Receptacle 2 x USB Type A Receptacle 2 x USB Typ...

Page 88: ...7 Windows 8 Windows 10 1 Chipset Driver 2 Graphics Driver 3 Audio Driver 4 Intel Sideband Fabric Device Intel MBI Driver 5 Intel Trusted Engine Interface Intel TXE Driver 6 USB 3 0 Driver 7 Watchdog...

Page 89: ...User Manual Appendix B Order Information 89 Order Information This section includes product specifications Appendix...

Page 90: ...69K Flat Stainless P CAP Panel PC available for ordering in the following configurations SBC Panel PC RAM SODIMM DDR3L Max 8GB OS Windows 10 IoT Enterprise Windows Embedded 8 1 Industry Pro Windows Em...

Page 91: ...__________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _____________...

Page 92: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District New Taipei City 24158 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com...

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