USER MANUAL
PREFACE
IKMH100 M-SERIES BOX PC
III
Customer Service
We provide a service guide as below for any problem by the following steps: First,
contact your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.
You need to prepare the following information before you call:
Product serial number
Peripheral attachments
Software (OS, version, application software, etc.)
Detailed problem description
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We
are always ready to give advice on application requirements or specific information on
the installation and operation of any of our products. Please do not hesitate to call or
e-mail us.