Winmate EAC Mini EACFA20, User Manual

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4
Preface
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of
our distributor to find the update information about the product. Second, contact with your
distributor, sales representative, or our customer service center for technical support if you
need additional assistance.
You may need the following information ready before you call:

Product serial number

Software (OS, version, application software, etc.)

Detailed description of the problem

The exact wording of error messages
In addition, free technical support is available from our engineers every business day. We are
always ready to give advice on application requirements or specific information on the
installation and operation of any of our products.
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you to
know.
Caution
A Caution alert indicates potential damage to hardware and explains
how to avoid the potential problem.
Warning!
An Electrical Shock Warning indicates the potential harm from
electrical hazards and how to avoid the potential problem.
Alternating Current
The Protective Conductor Terminal (Earth Ground) symbol indicates
the potential risk of serious electrical shock due to improper
grounding.