19
English
ZERO
FREQUENTLY ASKED QUESTIONS
Problem
Check / Actions to take
It does not
turn on at all.
ˍ
Is the plug securely attached to the outlet?
-
Make sure the outlet has power going to it, and
ensure the plug is secured.
ˍ
Is there a power outage?
-
Check to see if other lights and electrical
equipment are working and try again.
It doesn’t work
in Auto Mode.
ˍ
Has Auto Mode been selected?
-
Press the Mode button until Auto Mode is
selected.
ˍ
Is the sensor blocked or clogged?
-
Wipe Odour Sensor with wet cloth, then dry.
It vibrates and
makes a lot of
noise.
ˍ
Is it running on a slanted or uneven surface?
-
Move the unit to a hard, flat, even area of the
floor.
The power plug
and outlet feel
hot.
ˍ
Is the plug securely plugged in?
-
Make sure the plug is properly plugged into the
outlet.
