10
11
Specification
Remark
24-Hour Period
5% Increments
320g/280g
High/Low
400x668x338mm
Classification
36°F-99°F
12V DC
0.25 in X 18 ft
(6.35 X 5,486 mm)
WDH 871
AC 115V/60(Hz)
70 Pints
Electronic
35-70%
3,6,12 Hr
2 Stage
47.8 lbs
(21.7Kg)
15.75X26.3X13.31 in
R-410A / 11.29 OZ
36°F-99°F
0.25 in X 18 ft
(6.35 X 5,486 mm)
12V DC
WDH 851
AC 115V/60(Hz)
50 Pints
Electronic
35-70%
3,6,12 Hr
46.7 lbs
(21.2Kg)
15.75X26.3X13.31 in
2 Stage
R-410A / 9.88 OZ
Model
Power Supply
Moisture Capacity
Control Type
Refrigerant
Humidity Setting
Cycle Run Time
Fan Motor Speed
Dimensions
Net Weight
Operating Temp.
Drain Pump
Pump Drain Hose
Recommended
Room Size
Winix dehumidifiers are suitable for use in large
basements to small rooms.
Error
Code
Error Type
Possible Causes Corrective Actions
E3
Pump Drain
1. Improper
bucket
installation.
2. Blockage to
drain hose
system.
3. Back
flow
of
water through
pump drain
hose.
4. Improper pump
drain hose
installation.
5. Faulty drain
pump.
1. Unplug the dehumidifie
r.
2. Remove the bucket.
3. Check to make sure that there is nothing
blocking the connection at the base of the
pump or the bucket.
4. Reinstall the bucket, taking care that it is
installed properly.
5. Check to make sure that the pump drain
hose is not crimped or blocked.
6. Check to make sure that the pump drain
hose is not both under water and sitting at
a height above the dehumidifier – this can
cause a “back flow” of water from the hose
to the dehumidifie
r.
7. Remove and reinstall the pump drain hose,
taking care that the pump drain hose is
installed properly.
8. Plug the dehumidifier in and restart
PRODUCT SPECIFICATIONS
ERROR CODES
TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your
problem without outside help.
PROBLEMS
CHECK POINT SOLUTIONS
Dehumidifie
r does not
work when pressing
the POWER ON
button.
Is the power cord plugged into
a grounded 3-prong outlet?
Is BUCKET FULL light on?
Does BUCKET FULL light
appear after emptying the
water bucket?
Plug the power cord securely into a
grounded 3-prong outlet.
Empty the water bucket and
re-install.
Check the
floa
t switch to make sure
it is free and not obstructed.
Dehumidifier is running,
but not drawing any
water
Is the compressor running as
well as the fan?
Is there frost on the coils?
Is the season late fall, winter,
or early spring?
The unit may be in the defrost
mode. The fan is running but not the
compressor. The unit will return to
dehumidificatio
n
Generally when temperatures drop
outside during colder seasons,
humidity levels drop causing the
amount of moisture in the air to be
minimal. This will result in the unit
not drawing as much water as it does
during warmer seasons.
automatically.
Loud noise and/
or vibration during
operation.
Is the unit on a level surface? Move the unit to a level surface.
Sounds.
Sounds like
flowin
g water
during and after operation.
It makes a pinging sound.
This is the normal sound of the
refrigerant
flowin
g through the coils.
Normal sound of expansion and
contraction caused by temperature
changes.
Low airflow out of
machine.
Are the
filter
s and grills dirty? Clean the FRONT GRILL and AIR
FILTER.
Water does not drain
through garden hose.
Check the DRAIN CON-
NECTOR making sure it is
installed securely.
Check the garden hose for
tangles or folds.
Re-install it according to this manual.
Flatten the hose or remove block-
age.
Water does not drain
through pump drain
hose.
Check the connecting hose
for tangles or folds.
Does pump display light
appear?
Re-install drain hose according to
this manual.
Flatten the hose or remove blockage.
Turn on the pump.
www.sylvane.com 1-800-934-9194
