©2020 WiFiRanger — A Winegard Company
[email protected] | 208.321.5544
OM_CON_TETHD_v1 |
7
▼
WARRANTY
▼
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to
returning any product to WiFiRanger under the stated
warranty policy. Please call our Technical Services
Department at 208-321-5544 or send an email to
[email protected] to obtain the RMA number. Please
furnish the date-of-purchase when requesting an RMA
number. Enclose the product in a prepaid package and
write the RMA number in large, clear letters on the outside
of the package. To avoid confusion or misunderstanding, a
shipment(s) without an RMA number(s) or an unauthorized
return(s) will be refused and returned to Customer freight
collect.
Out-of-Warranty Replacement & Repair
WiFiRanger offers reasonable pricing for repair of products
that are no longer under warranty. There is an assessment
fee of $25 for all out-of-warranty RMAs. This charge is non-
refundable. Additional parts or miscellaneous supplies may
be required for repair. Quotes for replacements/repairs you
receive from WiFiRanger may vary depending on the
condition of your product(s).
Warranty Restrictions
WiFiRanger does not cover damages incurred by Acts of
God, Misuse, or Abuse. Furthermore, damage caused due
to overhangs or trees that strike the product will not be
covered under warranty. Even if a product is within the
warranty period but has suffered damage due to such
causes, applicable repair or replacement fees may apply.
WIFIRANGER DOES NOT ASSUME ANY LIABILITIES FOR
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE
BY ANY OTHER ENTITY. ALL OTHER WARRANTIES
WHETHER EXPRESS, IMPLIED OR STATUTORY
INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY ARE
LIMITED TO THE DESCRIBED WARRANTY.
In states that do not allow limitations on implied warranties,
or the exclusion of limitation of incidental or consequential
damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion of limitation of incidental or
consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives
Customer specific legal rights. Customer may also have
other rights that may vary from state to state.
WIFIRANGER WARRANTIES
WiFiRanger backs their products with generous
warranty policies that provide support for both current
and dated products. Products under warranty can be
repaired at no cost to you. Certain products or issues
that are out-of-warranty may also be repaired at
reasonable rates.
1-year WiFiRanger Functionality Warranty
This guarantee gives you peace of mind knowing that
we back our product(s) as advertised. Should you
experience a problem with the functionality of our
product(s) that we have advertised to be working we
will have our support team troubleshoot until it is
evident that a solution is not available. At that time
you may opt to return the product(s) for a purchase-
price refund.
1-year WiFiRanger Hardware Warranty
TETON HD
This warranty protects all of our product(s) against
failure under normal and recommended use for a full
year after purchase. Should our product(s) fail within a
year after purchase we will replace the failed hardware
through our RMA process. If the same hardware is no
longer available to replace failed equipment; then a
replacement of equal or greater value or performance
will be substituted (the replacement will be decided by
WiFiRanger).
