Winegard SK-1000 Owner'S Manual Download Page 10 | Manualshive

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Winegard SK-1000 Owner'S Manual Download Page 10

7 Operation

Troubleshooting

ANTENNA CONNECTION
FAILED

Check the data cable connection on the back of the TRAV’LER interface box. It may
not be connected properly.

EL HOME FAILURE

Something is preventing the TRAV’LER mount from raising as it attempted to find
the HOME position. Look for obstructions if unit has recently been manually raised
or if the electronics have been replaced. The calibration may need to be reset.
Contact Winegard Technical Support at 1-800-788-4417.

AZ MOTOR STALLED

Something is preventing the TRAV’LER mount from rotating; look for obstructions.
If no obvious obstruction, contact Winegard Technical Support at 1-800-788-4417.

EL MOTOR STALLED

Something is preventing the TRAV’LER mount from raising or lowering; look for
obstructions. If no obvious obstruction, contact Winegard Technical Support at
1-800-788-4417.

SK MOTOR STALLED

Something is preventing the TRAV’LER reflector and LNBF from rotating; look for
obstructions. If no obvious obstruction, contact Winegard Technical Support at
1-800-788-4417.

STOW FAILURE
ANT NOT STOWED

The TRAV’LER antenna is not stowed. Do not try to move the vehicle. Try to stow
the TRAV’LER antenna again. If it fails again, check for obstructions.

STOW FAILURE
STOW UNKNOWN

Check the data cable connection on the back of the TRAV’LER interface. It may not
be connected properly.

AZ MOTOR RUN REVERSE

Contact Winegard Technical Support at 1-800-788-4417.

EL MOTOR RUN REVERSE

Contact Winegard Technical Support at 1-800-788-4417.

SK MOTOR RUN REVERSE

Contact Winegard Technical Support at 1-800-788-4417.

AZ MOTOR RUNAWAY

Contact Winegard Technical Support at 1-800-788-4417.

EL MOTOR RUNAWAY

Contact Winegard Technical Support at 1-800-788-4417.

SK MOTOR RUNAWAY

Contact Winegard Technical Support at 1-800-788-4417.

NO LNB VOLTAGE

The TRAV’LER antenna is not seeing the required 12–18 VDC needed to power
the LNBF. Check the coax connections. If these are all connected properly, contact
Winegard Technical Support at 1-800-788-4417.

UNKNOWN ERROR
######

Contact Winegard Technical Support at 1-800-788-4417.

C MOTOR NOT FOUND

Contact Winegard Technical Support at 1-800-788-4417.

NOT RECEIVING 99 and 103

Make sure the B-Band Converter is installed.

ANTENNA WILL NOT
AUTOMATICALLY STOW

See emergency manual stow instructions in the operation manual.

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Summary of Contents for SK-1000

Page 1: ...O PLACE OF PURCHASE For up to date information on receiver compatibility and programming visit www winegard com receivers Product Registration Please register your Winegard product by filling out and returning the Product Registration Card provided or by completing the online registration form at http www winegard com registration Automatic Multi Satellite TV Antenna Model SK 1000 DISH Bell TV ...

Page 2: ...atic Multi Satellite TV Antenna The SK 1000 TRAV LER antenna will deliver the ability to view up to three satellites at the same time with unmatched signal strength the lowest travel height on the market maximum HD capabilities and easy to use functionality just like you get at home This manual provides important information on the installation and operation of your TRAV LER antenna Please take ti...

Page 3: ... system may require more time to locate satellites for best operation must be within 3 degrees of level Once you have chosen a location for the TRAV LER antenna choose a location for the cables to enter the vehicle Keep in mind the following The TRAV LER interface box must plug into a well ventilated 110 V outlet The 24 AC power cord must be long enough to extend from the outlet to the TRAV LER po...

Page 4: ...e SKA 004 Roller Plate which is designed to create a solid landing area for the roller If not using this plate make sure that the roller does not come in contact with any rib supports or bubbles in the roof when in operation Failure to do so may result in damage to the roof Verify that the marked FRONT of the transition plate is facing the front of the vehicle Figure 5 Mark the location where the ...

Page 5: ...er making any changes in technology or service RETURN AUTHORIZATION POLICY A Return Material Authorization RMA is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy Please call our Technical Services Department at 800 788 4417 or send an e mail to warranty winegard com to obtain the RMA number Please furnish the date of purchase whe...

Page 6: ...ers and Programming call 1 866 609 9374 DO NOT RETURN ANTENNA TO PLACE OF PURCHASE For up to date information on receiver compatibility and programming visit www winegard com receivers Product Registration Please register your Winegard product by filling out and returning the Product Registration Card provided or by completing the online registration form at http www winegard com registration ...

Page 7: ...ishes searching the antenna will display an asterisk for each satellite found The TRAV LER antenna is a versatile satellite antenna and can be manually set to find many different satellites individually The instructions below assume that the TRAV LER antenna is already in the stowed position Note this function is rarely used The TRAV LER interface will ask if you want to turn the power off Press E...

Page 8: ...ss SELECT until the asterisk is next to Exit Press ENTER The TRAV LER interface box will try to determine the type of dish that it is working with The TRAV LER interface will display the type of satellite dish on the top line The TRAV LER antenna will lock onto two different satellites As the antenna finishes searching the antenna will display an asterisk for each satellite found The TRAV LER inte...

Page 9: ...f the TRAV LER antenna to locate all of the required satellites Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV LER antenna from successfully locating all of the satellites for Multi Sat Mode Make sure you have a clear view of the southern sky www winegard com mobile For Technical Services email help winegard com or call 1 800 788 4417 For Receiver...

Page 10: ...NOT STOWED The TRAV LER antenna is not stowed Do not try to move the vehicle Try to stow the TRAV LER antenna again If it fails again check for obstructions STOW FAILURE STOW UNKNOWN Check the data cable connection on the back of the TRAV LER interface It may not be connected properly AZ MOTOR RUN REVERSE Contact Winegard Technical Support at 1 800 788 4417 EL MOTOR RUN REVERSE Contact Winegard Te...

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