WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(5 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period
of five (5) years from the date of original purchase. During year one (1) of such warranty, Winegard
Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace
defective products. No warranty claim will be honored unless at the time the claim is made, Customer
presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard
dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone
800-288-8094 or visit www.winegard.com). Customer must provide proof of purchase with a dated
sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase
cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of
manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized
Winegard dealer for service. Customer must provide proof of purchase to verify the product is under
warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of
year one (1) of the warranty period and a defect in material or workmanship is verified by Winegard
Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty
service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of
the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at
2736 Mt. Pleasant Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must return
the product along with a brief description of the problem and provide Winegard Technical Services with
Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify
the product is under warranty. If the product is returned before the expiration of the warranty period,
Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions
or fails from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the
product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any
serial number, usage not in accordance with product instructions or acts of nature such as damage
caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This
Winegard Product was designed to work within the parameters of radio frequency (RF) spectrum
allocation and broadcast technology in effect at the time the product was manufactured. This Limited
Warranty does not apply if the product becomes unable to perform its intended function as a result
of changes in RF spectrum allocation, changes in television broadcast technology, RF interference, or
other factors beyond Winegard’s control.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard
Company or Winegard Warranty Services under this warranty policy. Please call our Technical Services
Department at 800-788-4417 or send an email to [email protected] to obtain the RMA number.
Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid
package and write the RMA number in large, clear letters on the outside of the package. To avoid
confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s)
will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED
TO THE FIVE YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of
incidental or consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply
to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary
from state to state.
Rev0 2/17
WINEGARD COMPANY
2736 MT. PLEASANT ST.
|
BURLINGTON, IA 52601
|
www.winegard.com
Printed in U.S.A. © 2018 Winegard Company Rev0 11/18
2452419
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