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17 

 

TROUBLESHOOTING 

Many common problems can be solved very easily. Follow the troubleshooting tips below if you 
encounter any problem:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

PROBLEM

CAUSES & SOLUTIONS

Check if it is plugged in.

The cellar is not turned ON.

The circuit is closed or a fuse is blown.

It should be the only device plugged into the outlet. It is 
recommended to provide a 15 amp circuit dedicated 
exclusively to the cellar.

Check the temperature parameters on the control.

The outdoor environment requires cooler temperature 
settings on the control.

The door is often open.

The door is not completely closed.

The door seal does not close well.

3

The temperature of my cellar 

often varies from 3-4 degrees. 

Is this normal?

This is normal: slight differences in temperature are necessary 
for the proper functioning of the cellar. When the cellar begins 
a defrost cycle, the temperature rises a little. When the 
refrigeration system turns on again, the temperature cools 
down.
These changes are taking place over short periods and their 
influences are too small to affect the conservation of the 
wine. The liquid tends to maintain an average temperature.

Is your cellar filled to at least 50% of its capacity? Has your 
cellar been running for more than 48 hours?

Your cellar is installed near a heat source (heater, door, 
window, stove, etc.).
The door is not completely closed.

The door seal does not close well.

The room temperature is warmer than normal.

A lot of content has been added to the cellar.

The door is opened too often.

The temperature is not well adjusted.

Is your cellar plugged in?

The circuit is closed or a fuse is blown.

The light is closed, use the control panel to turn it on (see 
Operations section).

Check if the unit is level.

Make sure that no part inside your cellar (shelf / rail) or in the 
back, near the compressor, is not loose (pipes that rub on 
metal, broken fastener, etc.).

5

My cellar automatically closes 

ON / OFF frequently.

6

The light does not work.

7

Too much vibration.

1

My cellar is not working.

2

My cellar is not cooling enough.

4

My cellar does not maintain its 

temperature and the 

compressor often starts.

Summary of Contents for Platinum WC46PLDZ5

Page 1: ...SE P 21 Instruction manual Models WC34PLSZ5 1 zone WC38SSTBC5 2 zones wine beverages WC1958PLBC 2 zones wine beverages WC46PLSZ5 1 zone WC46PLDZ5 2 zones PLEASE READ THIS MANUAL CAREFULLY BEFORE INSTA...

Page 2: ...2...

Page 3: ...l A 12 Before you start B 12 Temperature setting C 13 Locking and unlocking the panel D 13 Light adjustment 13 Changing the display to Celsius or Fahrenheit 13 Ideal temperature for serving your wine...

Page 4: ...air any parts on the appliance unless specified in the manual or refer servicing to a qualified technician The front of the appliance must not be obstructed in any way to ensure adequate ventilation T...

Page 5: ...ng system radiator oven Direct sunlight can affect the acrylic coating and heat sources can increase the energy use of the wine cabinet Cold and extreme ambient temperatures can also cause malfunction...

Page 6: ...et has been manufactured with a zero clearance door so no additional space is required to accommodate door swing when building your cabinets These cut out dimensions indicate the minimum space require...

Page 7: ...7 WC38SSTBC5 WC46PLSZ5 WC46PLDZ5 WC1958PLBC...

Page 8: ...lace the seal and the door caps Reversing the door WC34PLSZ5 WC46PLSZ5 WC46PLDZ5 Before you start Make sure the wine cabinet is level Seal the shelves with tape to prevent movement during the process...

Page 9: ...ng hole of the door and insert it into the lower center hole rotate the door 180 degrees counterclockwise so that the top becomes the bottom 4 Unscrew the upper and lower hinge 5 Dislodge the plastic...

Page 10: ...tape from the shelves once the appliance is stable and ready for storage Place the bottles evenly to avoid concentrating the weight in one place Bottles should not touch the back of the wine cabinet Y...

Page 11: ...ing WC1958PLBC WC38SSTBC5 2 zones model ON OFF button Switches the wine cabinet on or off Press and hold for 3 seconds Press lightly to activate standby mode Light Switches the interior lighting on an...

Page 12: ...ntrol buttons will turn off then if you gently touch one of the buttons the whole panel will turn on again You also have the option of turning off the temperature digit display when the control panel...

Page 13: ...ighting ON or OFF and depending on bottles position d Locking and unlocking the panel To lock the control panel 1 Press and hold the button padlock for 3 seconds 2 The control panel will emit a beep a...

Page 14: ...you restart it after a long period of shutdown there will be a variation of a few degrees between the temperature you select and the temperature indicated on the control panel for the first hours of o...

Page 15: ...aning the wine cabinet Close the wine cabinet and unplug it Remove the bottles and shelves inside Clean interior surfaces with a sponge and baking soda The solution is 2 tablespoons mixed with 1 litre...

Page 16: ...es are resolved within a few hours This should in no way affect the temperature of your wine cabinet if you minimize the opening of the door If the power outage persists for a long period of time you...

Page 17: ...ese changes are taking place over short periods and their influences are too small to affect the conservation of the wine The liquid tends to maintain an average temperature Is your cellar filled to a...

Page 18: ...shelf is properly secured on its rails Check that the drain is in the evaporation tray at the back of the cellar If so during very humid periods you may need to soak up the excess water in the pan Ma...

Page 19: ...only replace the compressor The costs of labor transportation or other costs will be at the expense of the purchaser In the event that the appliance must be returned to the shop the cost of the transf...

Page 20: ...nce Any direct or indirect damage to your personal property caused by a possible defect in the appliance Incorrect power supply low voltage faulty wiring incorrect fuses use of an extension cord Inade...

Page 21: ...to activate your warranty now Simply fill out the attached registration form and return it to us by mail or by email at service eurocelcanada com or by fax at 450 688 2324 Note Model and serial number...

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