Wincor Nixdorf TH210, Programmer'S Manual

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TH210 Programmer’s Guide
3
If the printer has not been turned on before, or a new EEPROM has been installed, the default
values for the printer functions will be loaded into the EEPROM during start-up diagnostics, and
the printer will make a quick four-tone beep (high then low frequency, twice).
Runtime Diagnostics
Runtime diagnostics (sometimes called level 2 diagnostics) run during normal printer operation.
When the following conditions occur, the printer automatically turns off the appropriate motors
and disables printing to prevent damage to the printer:

Paper out

Receipt cover open

Knife unable to home

Printhead too hot

Voltages out of range
The LED on the operator panel will signal when these conditions occur as well as indicate what
state or mode the printer is in.
Remote Diagnostics
Remote diagnostics (sometimes called level 3 diagnostics) keeps track of the following tallies and
prints them on the receipt during the print test. See the sample test printout on the next page.
These tallies can be used to determine the printer’s state of health.

Model number

Serial number

CRC number

Number of lines printed

Number of knife cuts

Number of hours the printer
has been on

Number of flash cycles

Number of cutter jams

Number of times the cover is
opened

Number of barcodes printed

Number of receipt characters
printed

Number of printer faults

Maximum temperature reached

Number of dots printed

Number of dots printed on current
printhead

Number of printhead changes

Number of receipt mechanism
changes

Number of knife mechanism
changes

Number of black mark errors

Number of thermistor errors

Number of low voltage errors

Number of high voltage errors

Number of firmware starts

Number of EEPROM updates