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Wincor Nixdorf BEETLE/20, User Manual

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Wincor Nixdorf BEETLE/20 User Manual Download Page 58

Changing the ribbon cassette

Changing the ribbon cassette

To change the ribbon cassette, follow these steps:

Flip up the paper com-
partment cover.

Rotate the wheel on
the ribbon cassette

➀

in the direction of the
arrow. When you feel
a slight resistance, the
ribbon is taut enough.

Hold the ribbon casset-
te by the handle in the
middle, and pull the
cassette out of the hol-
der in a smooth move-
ment

➁

.

➋

➊

Changing the ribbon cassette

Two-stations printer

GB - 50

Summary of Contents for BEETLE/20

Page 1: ...BEETLE BEETLE 20 PC based Cash Register User Manual ...

Page 2: ...BEETLE 20 PC based Cash Register User Manual Edition March 2000 ...

Page 3: ...ll be liable for damages All rights including rights created by patent grant or registration of a utility model or design are re served Delivery subject to availability technical modifications possible MS DOS Microsoft Windows 3 x Windows 95 and Windows NT are registered trademarks of Microsoft Corporation BEETLE is a registered trademark of the Wincor Nixdorf GmbH ...

Page 4: ...ystem on 12 Unpacking and checking the delivery 12 Setting up the device 12 Cabling the BEETLE 12 Securing the data cables 13 Connecting to the mains power supply 14 Disconnecting cables 15 Basic settings 16 Adjusting the volume 16 Connecting peripherals 17 Keyboard 18 Cash drawer 18 Scanner 19 Customer display 19 Monitor 20 Standard PC peripherals and scales 20 Network 20 Printer integrated 21 Pr...

Page 5: ... Changing the receipt and journal roll 38 Two stations printer 41 Changing receipt and journal paper rolls 41 Changing the receipt roll 43 Changing the journal roll 45 Adjusting the paper end detectors 47 Inserting a validation 49 Changing the ribbon cassette 50 Clearing paper jams 51 Changing the stamp 53 Adding stamp ink 54 Changing the printer 55 Changing the journal window 56 Care and Cleaning...

Page 6: ... RAM 69 Main memory 70 Connection options 70 Connecting a hard disk 70 Free slots 70 Additional slot on the central processing unit 70 Power supply unit 71 Power supply unit and accumulator battery 71 Keyboard 72 Keyswitch 72 Swipecard reader 73 Cleaning instructions 73 Software 74 Operating system 74 Retail device interface 74 Application programs 74 Retail message handler 74 Retail presentation ...

Page 7: ...n printer 94 Receipt paper 95 Printable area the values are indicated in mm 95 One station printer with winder 96 Receipt Journal paper 96 Two stations printer 97 Validation paper single Ply or multi ply original and 1 copy 97 Receipt Journal paper 98 Single ply 98 Multi ply Original and 1 copy 98 Printable area the values are indicated in mm 99 Journal Paper 99 Receipt Paper 99 Installing an expa...

Page 8: ...Phoenix BIOS POST and startup messages 112 Additional messages 115 MCBATT status messages 115 Error messages via blink codes one station printer 116 Error detection 116 Error display 116 Error messages via blink codes two station printer 117 LED ERROR 117 All LEDs 118 Glossary 120 Index 123 ...

Page 9: ...hen the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the i...

Page 10: ...d tools you use must be free of static charges n Pull out the power plug before inserting or pulling out boards contai ning ESDs n Always hold boards with ESDs by their edges n Never touch pins or conductors on boards fitted with ESDs Important information Important information The BEETLE 20 POS system fulfills all the relevant safety requirements for data processing equipment n If this device is ...

Page 11: ...ure that its ventilation slots are not obstructed n Never connect or disconnect data cables during a thunderstorm n Protect the device from vibrations dust moisture and heat Set up your BEETLE system in a splash water protected area n Dispose of consumables such as the battery in the appropriate way so as not to harm the environment n There is a lithium battery on the system board Only authorized ...

Page 12: ...E This kind of electricity system is known as TN S network Do not use PEN conductors Please also observe the recommendations of the norm DIN VDE 0100 Part 540 Appendix C2 as well as EN50174 2 5 4 3 Thus you can help to avoid possible malfunctions Only authorized trained personnel may carry out repairs to the device If you open the device without authorization or carry out repairs improperly you no...

Page 13: ...ay in one housing With the modular systems on the other hand you have the free choice and configu rability of printers and displays With the BEETLE 20 in addition to being able to store data on a hard disk or floppy disks you also have the option of using BEETLE cards to save data This ensures a high level of data security and protection against data manipulation For monitor applications we offer ...

Page 14: ...rals to the BEETLE 20 The following chapter contents the graphs of BEETLE 20 systems modular and with swivel arm The fourth chapter contains An overview of the components of your BEETLE POS system The fifth up to ninth chapter contain The components like cashier display and printer You will find detailed descriptions of things you will have to do again and again such as changing the receipt roll i...

Page 15: ...he possible error messages and a glossary which also contains important abbreviations you will find in the last two sections of this book This sign draws your attention to important information in the manual This sign is used to draw your attention to cautionary notes Since the type and scope of the application programs used depend on what each customer chooses the manual does not deal with softwa...

Page 16: ...r in a Recycling Center which has ISO 9001 certification During its active life your BEETLE POS system uses consumables that have to be disposed of in an ecologically sound manner Wincor Nixdorf provides a recycling box for used ribbons which you should set up at your company The very reasonable price for the box also includes the collecti on and complete recycling of the ribbons Contact your Winc...

Page 17: ...i cial certification regulations Select from a range of printers Use a swivel arm with monitor on the BEETLE 20 modular Connect a POS keyboard with or without a magnetic card rea der and waiter keylock or a PC keyboard Use a catering keyboard with without a waiter keylock Connect a monitor to the BEETLE 20 Order the BEETLE 20 with a financial controller Install a LAN connection to integrate the BE...

Page 18: ...Configuration options SNIkey Cash drawers Cashier displays Scanners Monitors Scales Printers Customer displays Configuration options GB 10 ...

Page 19: ...The BEETLE 20 in a network BEETLE 20 in a network Ethernet 10 Base T Server BEETLE 20 in a network GB 11 ...

Page 20: ...of the sides of your BEETLE 20 and ne ver of the cable cover or the keyboard as both are movable and can be removed without any tools Setting up the device Set up the BEETLE POS system where it will not be subjected to extreme ambient conditions Protect it from shocks dust moisture heat and power ful magnetic fields Make sure that the ventilation slots at both sides of the BEETLE POS system are cl...

Page 21: ...a cables during a thunder storm Securing the data cables Interface connectors with knurled screws can be secured manually Interface connectors with screws can be secured with a screwdri ver Mini DIN plugs lock in when you insert them Before switching the system on GB 13 ...

Page 22: ...y adjustments in or on the device n Ensure that the device is switched off the on off switch must be out To access the switch you may have to push the cover aside n Ensure that all data cables on the system unit and the peripherals are properly connected n Plug all the power cables of the peripherals and the BEETLE 20 into the grounded contact utility power sockets You can now switch the BEETLE 20...

Page 23: ...s of the data networks n Disconnect all the power cables from the grounded contact utility po wer sockets n Disconnect all cables from the devices Mini DIN plugs remain plugged in until they are released First push the cable to the plug housing and then use your thumb to pull the plastic cover of the plug housing away from the connecting socket This releases the lock and the metal of the plug beco...

Page 24: ...ent such as scanners must be adapted to your configuration subsequently Contact your technician or customer service Adjusting the volume You can adjust the volume using the control at the bottom on the right on the back of the terminal housing COM7 COM8 VGA LAN ASYN Volume control LPT1 Disconnecting cables GB 16 ...

Page 25: ...ls for all the equipment that can be con nected so if you want more detailed information please refer to the rele vant manual Before connecting peripherals you must ensure that all po wer and equipment switches are in the off position Otherwi se the central processing unit CPU of the POS system may malfunction If the peripherals are supplied with power through the sy stem 5V 12V you must ensure th...

Page 26: ...y plugged into the socket The keyboard is supplied with power via this socket Cash drawer The BEETLE POS system has a second 6 pin mini DIN plug for connec ting a cash drawer CASHDR To prevent malfunctioning make sure that the plug is firmly plugged into the socket The cash drawer is supplied with power via this socket Connecting peripherals GB 18 ...

Page 27: ... to the socket The scanner can be supplied with power via this socket Note the maximum current intensity permitted at the COM interfaces see Technical data Customer display An alphanumeric customer display is preferably connected to COM4 This is a 9 pin D sub socket To prevent malfunctioning make sure that the plug is well secured to the socket Power is supplied via this socket Connecting peripher...

Page 28: ...nd scales Additional standard peripherals are connected to the COM1 serial inter face Scales with their own power supply are also connected to COM1 If you connect scales to the BEETLE that you have not ob tained from WN you must get an WN license for the driver software Network If a network adapter is installed or there is a LAN submodule on the rear panel of the terminal you can connect the syste...

Page 29: ...rface LPT1 or the serial interface V24 is designed for a printer Suitable POS printers connected to the modular version of the BEETLE 20 can also be supplied with power via a 24V 2A max low volt age socket A connecting cable with a HOSIDEN plug is required for this Connect only cable to the 24V connector which are marked with DP 1 or DP 2 Connecting peripherals GB 21 ...

Page 30: ...ether part 1 and 2 of the cable cover Lift the cable from the front and push it onto the housing In the case of transporting your BEETLE never take hold of the cable cover but of the sides Cable cover part 1 part 2 Cable cover GB 22 ...

Page 31: ...BEETLE 20 modular The picture shows the BEETLE 20 in the modular version without printer customer and cashier display GB 23 ...

Page 32: ...BEETLE 20 modular with swivel arm The picture shows the BEETLE 20 in the modular version with printer ND77 swivel arm with cashier display BA63 and monitor MO34 BEETLE 20 modular BEETLE 20 modular GB 24 ...

Page 33: ...EETLE POS system the keyboard is tilted up in the picture BEETLE 20 One station printer Swipe card reader optional Cashier display Slide key switches BEETLE Card optional Floppy disk drive One station printer On off switch Lock Hard disk Customer display LEDs Power Hard disk GB 25 ...

Page 34: ...BEETLE 20 One station printer with winder BEETLE 20 Overview BEETLE 20 Overview GB 26 ...

Page 35: ... of 9 5 mm and a width of 6 2 mm The standard character set and the corresponding coun try code are used The VFD technology ensures that the customer display can be read easily regardless of the customer s angle of view The display can be rotated at 320 thus allowing it to be positioned in the best possible position for the customer GB 27 ...

Page 36: ...ion to the journal ope rating instructions and error messages are displayed Changing the window of the cashier display Changing the window of the cashier display Depending on the environmental conditions the window of the cashier display may get opaque after some time especially when cleaning agents are used that contain alcohol Therefore you can easily change the win dow of the cashier display Pl...

Page 37: ...he ribbon cable inside on the left To do this open the clamps by which the cable is attached to the housing and remo ve the connector Tilt the mobile part of the cashier display to the back Loose the connection by lifting the top over the catches Cashier display Changing the window of the cashier display GB 29 ...

Page 38: ...play further to the back and pull the mobile part out of the fixing Lift the clambs and se parate both parts Take the back part out of the fixing careful ly Changing the window of the cashier display Cashier display GB 30 ...

Page 39: ...ick you know that the cashier display has engaged Put the complete cashier display into the first two gaps of the lid Close the connection When you hear a click the cashier display is locked into place of the lid Do not forget to plug the ribbon cable Cashier display Changing the window of the cashier display GB 31 ...

Page 40: ...on on recycling Changing the receipt roll When you see a red strip on the receipt roll you know that you have reached the end of the roll To change the receipt roll proceed as follows Take hold of the paper compartment s catch and flip it up ward in order to gain access to the paper compartment Ensure that the end of the new receipt roll is cut straight Do not remove the paper against the rotation...

Page 41: ...old down the paper advance key let the paper go of and wait until the paper comes out of the guide Remove surplus paper using the tear off edge and close the paper com partment cover again Your terminal is now ready for operation Please remove paper residues at the tear off edge with a small vacuum cleaner from time to time Make sure not to print without loaded receipt paper Bedienfeld One station...

Page 42: ... the ribbon cassette by the handle in the middle and pull the cassette out of the holder in a smooth movement Take the new ribbon cassette out of its packaging Make sure that the ribbon is not slack Rotate the wheel on the ribbon cassette in the direction of the arrow When you feel a slight resistance the ribbon is taut enough Changing the ribbon cassette One station printer GB 34 ...

Page 43: ...l it enga ge Rotate the wheel in the direction of the arrow again until the ribbon is taut Move the tear off device back to its original position and close the paper compartment cover The terminal is now ready for operation again Please note not to print without inserted ribbon One station printer Changing the ribbon cassette GB 35 ...

Page 44: ...n now remove the ribbon cassette To disengage the print head push the small black lever to the right You can now lift the print head and discon nect the cable The connection is very secure Take the new print head connect the cable by inserting the cable precisely into the guide on the print head and press the print head into the holder When you hear a click you know that the print head has engaged...

Page 45: ...it forward over the larger recess and lift it up There will still be a cable connected to the underside Disconnect this cable and remove the printer When installing a printer remember the following You must connect the power cable to the underside The two projections on the rear of the printer must fit into the corre sponding recesses in the terminal housing Do not jam the cable Once you have inse...

Page 46: ...d in the section One station printer To change the receipt and journal roll proceed as follows Changing the receipt and journal roll You will need special receipt and journal paper For the paper specificati on see the appendix Technical data When you see a red strip on the pa per roll you know that you have reached the end of the roll Take hold of the paper compartment s catch and flip it upward i...

Page 47: ...per by hand to the drive shaft Hold down the paper advance key let the paper go of and wait until the paper comes out of the guide Cut the paper and fold the receipt paper The press copy paper has to be inserted into the reception spool below the guide After threading in the paper wrap several inches of journal paper around the roll by rotating it to ensure that the paper is securely fastened One ...

Page 48: ... off edge and close the paper com partment cover again Your terminal is now ready for operation Please remove the receipt paper residues at the tear off edge with a small vacuum cleaner from time to time Make sure not to print without loaded receipt paper Changing the roll One station printer with winder GB 40 ...

Page 49: ...d in your application program Using the integrated stamp you can print logos on the individual receipts For the sake of our environment always dispose of consumables proper ly For more information please read the section on recycling Make sure never to print without loaded receipt amd journal paper Changing receipt and journal paper rolls Perform the most important actions Rotational direction of ...

Page 50: ...evenly cut Press the levers to un latch 1 with the prin ting unit lifted up or closed to remove the paper Loading and removing the receipt paper black arrow and journal paper white arrow is reached by unlatching 2 wrong right Changing paper rolls Two stations printer GB 42 ...

Page 51: ...t and journal button for an easy paper feed The individual steps are described below Changing the receipt roll You have reached the end of the receipt roll when your POS system issues a message to this effect Change the receipt roll as follows Lift up the paper compartment cover to access the paper roll compartments journal receipt Two stations printer Changing paper rolls GB 43 ...

Page 52: ...paper rolls Hold down the left hand green key and place the paper over the plastic clip Push the paper into the paper guide until it protrudes from the top of the guide Check whether the pa per is straight and then release the left hand green key The paper is now secured in the guide 6 90 5 90 0 98 1 75 3 48 0 69 0 69 9 98 6 90 7 77 5 67 6 95 1 95 1 25 0 99 1 99 6 90 5 90 0 98 1 75 3 48 0 69 0 69 ...

Page 53: ...m issues a message to this effect Lift up the paper com partment cover to access the compart ments for the paper rolls Hold down the journal paper feed button until you see the printout in the journal window Tear off the journal paper after the last jour nal entry You can now remove the rest of the journal paper To do this hold down the righthand green key and slowly pull the paper from be hind ou...

Page 54: ...he paper into the paper guide until it protrudes from the top of the guide Check whether the paper is straight and then release the right hand green key The paper is now secured in the guide Thread the paper into the slit in the spool After threading in the paper wrap several inches of journal paper around the roll by rotating it to ensure that the paper is secu rely fastened Changing paper rolls ...

Page 55: ...paper end detectors The paper end detectors detect when the paper is almost gone by measu ring the diameter of the paper roll If you want to change the amount of paper remaining when the printer stops printing follow the steps below n Open the housing cover and remove the paper roll n Determine the point on the paper roll at which you want the paper roll end detection to be triggered Then measure ...

Page 56: ...mm 1 2 1 0 4 6 mm 3 0 1 0 5 8 mm 4 5 1 0 The remaining paper length indicated refers to a core diameter of the paper roll of 17 5 mm inside 21 5 mm outside and a paper thickness of 0 08 mm Locate the adjusting screws shown in the illustration below factory setting 1 3 2 5 4 3 2 1 5 4 3 2 1 Adjusting the paper end detectors Two stations printer GB 48 ...

Page 57: ...a tion is smooth Insert the bottom right hand end of the paper in the right guide limit The side on which the vali dation is to be printed must face the cashier Hold the paper straight and slide it into the gui de as far as the bot tom stop The yellow LED is on when you can insert a validation and it starts blin king when the validation printing is done In order to ensure that the paper is printed...

Page 58: ...er com partment cover Rotate the wheel on the ribbon cassette in the direction of the arrow When you feel a slight resistance the ribbon is taut enough Hold the ribbon casset te by the handle in the middle and pull the cassette out of the hol der in a smooth move ment Changing the ribbon cassette Two stations printer GB 50 ...

Page 59: ...OS system is now ready for operation again Please make sure never to print without an inserted ribbon Clearing paper jams Clearing paper jams If you should need for example to clear the paper compartment of residu al paper open the receipt and journal guide as follows Lift up the paper com partment cover to ac cess the com partments for the pa per rolls The printing mecha nism is now accessi ble R...

Page 60: ...receipt and journal guide You can now remove any residual paper Close the receipt and journal guide until you hear it lock into place Now reinsert the spool into the guide Tear off the surplus receipt paper and shut the paper compartment cover The POS system is now ready for operation again Clearing paper jams Two stations printer GB 52 ...

Page 61: ... clip Grasp the handle of the stamp and pull it out slowly and evenly upward being careful to keep the stamp straight When reinserting the stamp make sure that the print side is facing upwards Now reinsert the re ceipt paper see Changing the receipt roll Close the paper compartment cover The device is ready again for operation Two stations printer Changing the stamp GB 53 ...

Page 62: ...keep the stamp straight Pour 2 or 3 drops of ink into the ink inlets on the back of the stamp When reinserting the stamp make sure that the print side is facing upwards Reinsert the receipt roll and close the paper compartment cover The device is ready again for operation The new stamp ink requires several hours penetration time before it provides a clear slogan stamp For this reason we recommend ...

Page 63: ...e will still be a cable connected to the underside Disconnect this and remove the printer When installing a printer remember the following n You must connect the power cable to the underside n The two projections on the rear of the printer must fit into the corre sponding recesses in the terminal housing Do not jam the cable n Once you have inserted the printer push it back until the knurled screw...

Page 64: ...indows at your service organization Please proceed as follows Lift up the paper com partment cover and pull it out by slightly pushing on the fixing Turn the compartment cover around and push the journal win dow on the upper edge from inside to the outside When inserting a new journal window please pay attention to the ed ging of the window and to the edge of the compartment cover bottom edge with...

Page 65: ...journal window with the broa der bottom edge into the opening of the jour nal compartment so that it engages at both sides Finally reinsert the compartment cover Two stations printer Changing the journal window GB 57 ...

Page 66: ...e it Cleaning the printer Please follow the cleaning steps below You thus can avoid errors and mal functions in printing You should clean your printer thoroughly each time you insert a new rib bon cassette and when the print quality gets worse For cleaning the inner housing of the one station or two stations printer use a soft brush or a lint free cloth Please note to clean the paper tear off edge...

Page 67: ...cument although no document has been inserted The journal station outputs an error when a receipt journal is printed although there is still enough paper in the journal tray and no appa rent paper jam in the printer The error message is based on the above stated point as journal printing is not possible as a result Clean the sensor as described below If the malfunction is still not correc ted cont...

Page 68: ... ons It is therefore necessary to clean the timing disk at regular intervals Frequency of cleaning depends on the respective ambient conditions Clean the timing disk as described below If the malfunction persists con tact your appropriate Service Division Open the front screen of the POS housing To open the upper section of the housing gently press against the housing cover from the inside and fol...

Page 69: ...iming disk openings Alternatively the timing disk can be cleaned with compressed air When cleaning the printer motor make sure not to damage the timing disk Tear off the surplus receipt paper and shut the paper compartment cover Care and cleaning GB 61 ...

Page 70: ...ng mechanical parts High data security not magnetically sensitive Relatively insensitive to moisture and heat Rapid data access no mechanically moving parts BEETLE cards have a large number of applications For example they can be used to Load programs Save data e g daily sales figures Implement access control electronic key There is an internationally valid standard for BEETLE cards PCMCIA JEIDA T...

Page 71: ... is inserted but not engaged it will be damaged so be careful The card type The BEETLE card You can use FLASH EPROM cards in the BEETLE 20 These cards can be written and read electronically This makes them sui table for data that is subject to constant updating FLASH EPROM cards do not require a battery in order to retain their data If you require any more information on BEETLE cards please contac...

Page 72: ...Write protection for BEETLE cards The BEETLE card is write protected when you slide the tab shown in the illustration to the WP position WP stands for write protection WP LOCK The BEETLE card GB 64 ...

Page 73: ...s tilted up Floppy disks have a large number of applications For example they can be used to Load programs Save data e g daily sales figures Implement access control electronic key Floppy disks can be write protected You write protect your data by means of the sliding tab on the back of the floppy disk bottom left In this position the floppy disk can be writ ten In this position the floppy disk ca...

Page 74: ...e floppy disk so that the arrow on the floppy disk is facing up and pointing in the direction of the drive Then insert the floppy disk into the drive You know that the floppy disk is inserted correctly when the gray eject button is out When pushing the keyboard down if a floppy disk is inser ted but not engaged it will be damaged so be careful Floppy disk drive LED Floppy disk drive GB 66 ...

Page 75: ...ove the floppy disk when the drive is being accessed i e when the LED is on This could damage the drive and floppy disk and lead to data loss Please make sure that there is no dust and dirt on the desk in front of the floppy disk drive which could get into the drive while inserting or removing the disk Floppy disk drive GB 67 ...

Page 76: ...ional units such as non volatile memory NV RAM the memory card logic system the cash drawer interface and support for the uninterruptible power supply UPS function The central processing unit also has a separate slot that can be used for a SVGA VGA LAN ASYNC or SVGA or VGA LAN submodule The connection panel contains the sockets for the external peripherals To find out the layout of the connections...

Page 77: ...GA VGA LAN ASYNC interface is connected optionally to a SVGA VGA LAN SVGA or VGA LAN adapter Non identified sockets are reserved for a subsequent purpose Only equipment that has been approved by WN can be con nected to the BEETLE 20 If in doubt contact your WN branch or authorized dealer Loudspeaker An internal loudspeaker is connected to the central processing unit You can adjust the volume using...

Page 78: ... storage of the electronic journal The hard disk has a 16 bit IDE Integrated Drive Electronic AT bus system interface and an integrated controller To find out the default settings and technical data of the hard disk refer to the configuration label Free slots The system has two free slots You can select the configuration 1 ISA slot and 1 PCI slot or 2 ISA slots These can be used for half length ex...

Page 79: ...ply receptacle and the power socket for the monitor are on the back of the BEETLE 20 and the power switch is on the front Power supply unit and accumulator battery The battery can bridge power failures lasting up to 4 minutes If the power supply is interrupted for more than 20 ms the system sends a message to the application which switches on the battery Peripherals that have their own power suppl...

Page 80: ...e refer the TA61 user manual for further details Keyswitch The keyswitch has a total of 6 switch positions Switch position 0 is the basic position switch positions 1 4 are provided for customer spe cific applications In positions 0 and 1 the key can be removed Switch position 6 which is designated on the lock by T is intended for use by Field Engineering From switch position 0 the key provided can...

Page 81: ...top through the slot on the swipecard reader Make sure that the magnetic stripe is facing to the right see pictogram on the keyboard Note the following precautions when handling magnetic cards Never allow magnetic cards to come into contact with liquids Never bend or fold magnetic cards Never expose magnetic cards to a magnetic field Cleaning instructions Clean the keyboard using a slightly moiste...

Page 82: ...l device interface RDI is a standardized C programming inter face for the BEETLE POS system It provides application programmers with a simple means of programming retail specific applications and devi ces Application programs Application programs are avialable for the BEETLE 20 POS system that meet retail specific requirements For more information contact your WN branch office Retail message handl...

Page 83: ... For more information contact your WN branch office High frequency table Price look ups PLUs in retailing are performed using the high frequency table HFT The HFT provides function libraries with uniform interfaces for this purpose For more information contact your WN branch office Software Hash file access method Like the HFT the hash file access method HSF is primarily used for pri ce look ups T...

Page 84: ...Startup behavior Once you have installed the BEETLE 20 switch it on using the power switch on the front of it The system then carries out an automatic self test to check its basic functions The following message appears on the four line cashier display or monitor for example The system then determines the medium from which the operating system and POS application are to be started Each medium is a...

Page 85: ...rrier The network is always assigned drive C during startup The hard disk can be assigned to drive C or D It is only bootable when confi gured as drive C Startup behavior The BEETLE 20 POS system can be started from two drives Please note the following The system can only be started from drive A or C The storage medium must be bootable The following priorities apply BEETLE card or floppy disk A Hi...

Page 86: ...d or disk or re place it with a bootable one The operating system responds with further messages on the cashier dis play or monitor If the operating system starts up correctly the software for the POS appli cation may also be started automatically As soon as the POS workstation is ready for operation this is indicated by an appropriate message For more information on this please refer to the descr...

Page 87: ... error occurred 0 Reserved sector MS DOS area 1 File allocation table FAT 2 Directory 3 Data area ooooo Read or Write operation dddddddd Block device driver Drive e g C Character device driver Name e g COM1 mm mm Message text e g Write protect error If an error message like this appears acknowledge it by pressing the C key on the POS keyboard In this case the operating system repeats the previous ...

Page 88: ... ap pear on the monitor Error messages only appear on the external cashier display when there is no monitor or standard cashier display The messages are output on the cashier display in the following format TEST POS TEST TYPE ERROR NUMBER Error text Here is an example of an error message on the cashier display TEST POS MC 02 BATTERY EMPTY ANY KEY TO RETRY In the Power On Self Test static errors ar...

Page 89: ... you can decide whether to ignore the error or call setup The default output medium of the BEETLE POS system is the cashier display When a VGA monitor is connected output is sent to it instead If no monitor is connected although a VGA adapter is instal led the system messages are not displayed at all If there is no VGA adapter you have to set the display entry to MONO or OPERATOR 80486DX2 66 proce...

Page 90: ... and the subsequent examples keys 8 2 6 4 5 and 7 have the following effects 8 Prev Previous Positions the cursor in a previous field or menu 2 Next Positions the cursor in the next field or menu 6 Incr Increment Increments a value in the field 4 Decr Decrement Decrements a value in the field 5 Calls the help function key assignment 7 Restarts the system Time 12 34 56 Date Okt 31 1998 8 Prev 6 Inc...

Page 91: ...e time and date is followed by the menu for the drive settings In this menu you can make settings for drives A and B BEETLE MEM card or floppy disk FD A MEM Card FD B Not installed 8 Prev 6 Incr 2 Next 4 Decr BIOS setup GB 83 ...

Page 92: ...ecr Cyl 615 Head 4 Sec 17 20 MB Any Key to return Cyl 977 Head 10 Sec 22 81 MB Any Key to return Save Params Yes 9 No other Large Disk Access LBA 6 Incr 2 Next 4 Decr A A A B B B Cyl 1023 Cyl 1023 HD D Auto Config Yes 9 No other Cylinders 0 3 Edit Params 8 Prev 2 Next Heads 0 3 Edit Params 8 Prev 2 Next Sectors 0 3 Edit Params 8 Prev 2 Next Capacity 0 8 Prev 2 Next HD D Type 46 3 List Params 8 Pre...

Page 93: ...etup in which the parameters are automatically read from the hard disk and ente red 2 You can enter a configuration manually using the parameters specified in the documentation for IDE hard disks 3 You can select a drive that corresponds to one of the types specified numbers 1 to 44 or in the case of the 80486DX2 CPU numbers 1 to 39 and User Type Cylinders ____ Enter 4 Chars Heads __ Enter 2 Chars...

Page 94: ...rd mode You make the selection in the following screen If you are using an WN printer you must set standard mode Power management The 80486DX2 system recognizes different operating mode settings po wer management If you set NO the CPU is in normal mode in other words the system is working at full power consumption If you set YES you enable power management Memory 640 KB XMS 1408 KB 8 Prev 2 Next L...

Page 95: ...ivated and if a mo nitor is connected it is blanked You can set a deactivation time for the hard disk OFF and 60 minutes If HD Timer is set to 60 Min the hard disk is switched to standby mode after 60 minutes COM interfaces BIOS also lets you specify whether or not the power supply to the serial in terfaces COM2 to COM4 COM Supply ON is to be disabled in sleep mode COM Supply OFF OFF Timer 60 Min ...

Page 96: ... the overall performance of the system If you enable this function both the BIOS EPROM and the VGA EPROM are copied to the DRAM As a result the accesses of the CPU are accelerated When the shado wing function is disabled an additional 384 KB of memory is available to the system Cache As of the 80486DX2 processor the cache can no longer be disabled Shadowing Yes 8 Prev 6 Incr 2 Next 4 Decr 486 Cach...

Page 97: ... I O adapters In the case of an 80486DX2 system up to two interface adapters can be installed addresses 3F8 and 2F8 The on board interfaces are then deac tivated automatically You only see the following screen in the setup menu of BEETLE systems that have an 80486DX2 processor and a hard disk with more than 1023 cylinders As of this size the hard disk data must be handled differently by the BIOS a...

Page 98: ...ual to 504 MB in size The rest can only be used by other operating systems e g Windows NT or OS 2 LBA In this setting MS DOS can be started from a partition of up to 7 8 GB in size Non DOS You select this setting if you want to install operating systems different from MS DOS Large Disk Access LBA 6 Incr 2 Next 4 Decr BIOS setup GB 90 ...

Page 99: ... BEETLE 20 with 2 stations printer Width Depth Height Weight 316 mm 485 mm with cable cover 258 mm without customer display 11 1 kg Climatic category IEC 721 3 3 class 3K3 Operating temperature 5 40 C Input voltage Power consumption max AC outlet max 100 V 120 V 5A 2A 200 V 240 V 3A 1A Frequency of mains voltage 45 Hz 65 Hz Noise level 58 dB A active 40 dB A ready GB 91 ...

Page 100: ...le RAM 32kB 128kB 512 kB Retention of data approx 5 years BEETLE card connection Standard interface PCMCIA max 64 MB Cash drawer interface Mini DIN socket 6 pin Serial interfaces Standard COM1 9 pin D SUB socket Live 1 COM2 COM3 COM4 9 pin D SUB socket 12V 5 10 or 5V 5 Parallel interfaces LPT1 25 pin D SUB socket DC connection for external printer 24V max 2A interface with power supply 1 The total...

Page 101: ...68 with 16 colors I Number of colours up to 256 Screen refresh rate 72 Hz interlaced 87 Hz Monitor connection 15 pin HDD SUB socket SVGA controller You can use the SVGA controller only in combination with the Pentium CPU CL GD5429 chip 1 MB video RAM Resolution up to 1280 1024 with 16 colors I Number of colours up to 256 Screen refresh rate 72 Hz interlaced 87 Hz Monitor connection 15 pin HDD SUB ...

Page 102: ...O address area 32 bytes default 240h 25Fh Interrupt IRQ5 BOOT PROM 16 KB default C8000h CBFFFh Connection 8 pin RJ45 telephone socket 10BaseT max 100 m cable length One station printer Number of characters for receipt max 40 Print bidirectional Print method 9 dot matrix Print stations 1 receipt journal as copy is possible requires winder Max print rate 3 lines sec Head service life approx 80 milli...

Page 103: ...ide diameter 80 mm or smaller without winder Roll width 76 mm 0 5 mm Paper weight min 52 3 g qm max 64 0 g qm Paper thickness min 0 075 mm max 0 1 mm Printable area the values are indicated in mm 76 2 66 2 5 5 Appendix One station printer GB 95 ...

Page 104: ...tations 1 receipt journal as copy is possible requires winder Max print rate 3 lines sec Head service life approx 80 million characters Weight 2 9 kg Receipt Journal paper Roll outside diameter approx 80 mm Roll width 76 mm 0 5 mm Paper weight min 52 3 g qm max 64 0 g qm Paper thickness min 0 075 mm max 0 1 mm One station printer with winder Appendix GB 96 ...

Page 105: ...matrix Print stations 2 receipt and journal one line printing validation is possible Max print rate 3 lines sec Head service life approx 150 million characters Usable surface of stamp 30 x 20 mm Weight 3 2 kg Validation paper single ply or multi ply original and 1 copy Paper dimension max 148 mm width min 70 mm height one line Paper thickness max 0 14 mm min 0 07 mm Appendix Two stations printer G...

Page 106: ... 5 mm Paper weight min 52 3 g qm max 64 g qm Paper thickness max 0 085 mm min 0 06 mm Paper lenght approx 37 m paper end not glued on paper roll Multi ply Original and 1 copy Paper thickness max 0 085 mm min 0 06 mm Paper weight min 47 g qm max 64 g qm Two stations printer Appendix GB 98 ...

Page 107: ...Printable area the values are indicated in mm Journal Paper two stations printer Receipt Paper two stations printer 3 8 44 5 0 5 mm 36 7 4 0 44 5 0 5 mm 36 7 4 5 3 3 Appendix Two stations printer GB 99 ...

Page 108: ...e sure that the device is switched off and the power plug disconnected Remove the cable cover from the device Tilt it back slightly and then pull it over Open the lock for the drives if necessary pull the keyboard s locking device forward and lift the keyboard up Installing an expansion card Appendix GB 100 ...

Page 109: ...yboard cable which is plugged into a recess at the rear of the keyboard To do so push the cable into the direction of the plug in connection and then pull the plug housing down wards see arrow marks on plughousing Then remove the keyboard and lift the keybord mounting up Undo and remove the screw indicated by arrow in the drawing below Appendix Installing an expansion card GB 101 ...

Page 110: ...or You can then remove the housing The cable of the cashier display is still pluged in so exerci se care when removing the housing Take off the metal cover Undo the two screws indicated by arrows in the drawing below and take the metal cover off the housing This gives you access to the expansion slots DC24 KYBD CASHDR COM4 COM3 COM2 COM1 LAN AT SLOT AT SLOT COM7 COM8 VGA LAN ASYN LPT1 Installing a...

Page 111: ...over fall on the CPU board This could cause a short circuit since the CPU components are still supplied with power by the system accumulator battery If the card has any jumpers check that they are set correctly To find out the correct settings refer to the card s documentation Then insert the ex pansion card inthe slot provided Ensure that the card is firmly in position Secure the card with the sc...

Page 112: ...se mind the cable Then remove the metal cover of the recess needed on the housing Loo sen the two screws by using a 5mm socket wrench Bring the socket of the plug in card through the SVGA VGA LAN ASYN recess from the insi de when installing a LAN VGA SVGA sandwich module through the LAN recess on the housing as well and only then insert the card into the slot provided in front of the battery Attac...

Page 113: ...e POS terminal together again by proceeding in the reverse order to that when dismantling it Make sure that the splicing plates of the chassis cover fit into the chassis as shown in the drawing below Be sure to lay the keyboard cable as shown in the drawing below Keyboard cable Appendix Installing a submodule GB 105 ...

Page 114: ...e cover plate to the terminal s housing and lift it out You will then be able to see the card Undo the screw indica ted by an arrow in the drawing beside Push the hard disk to the left a little then lift it a little at the front and pull it towards you You will be able to see the two connectors on the rear of the hard disk Disconnect these and remove the hard disk To install the new hard disk proc...

Page 115: ...ps Make sure that the device is switched off and the power plug is disconnec ted Remove the housing cover see page 100 102 The battery is located on the right side next to the printer Remove the screw on the back of the battery and push the batte ry to the back Unplug the connection to the system You can now remove the battery Always dispose of batteries in an environmentally safe manner observing...

Page 116: ...IRQ I O RAM base ROM base ROM size 5 240 CC000 C8000 0KB __ ___ ______ ______ _____ ATC 1660 TCP IP ________ ________ Type Type Size MB 486SLC none 2MB 3 5 2 5 cyl head sec 4MB 8MB ________ ________ ________ ________ ________ ________ ______ KB 486DX 2 IRQ disab IRQ10 11 IRQ 10 both 32KB COM3 4 CMOS RAM BIOS Rev Harddisk 86500 ___________________________ OP System DOS Submodules VGA ASYNC IRQ12 di...

Page 117: ...mpt to write on write protected disk 1 Unknown unit 2 Drive not ready 3 Unknown command 4 CRC data error 5 Invalid call structure 6 SEEK error with disks 7 Unknown data medium 8 Sector not found 9 Printer paper end A Write error B Read error C General error GB 109 ...

Page 118: ...SIZE DATA ERROR CHANGE MC ERROR 1 2 3 4 5 6 NV RAM 4 ADDRESS ERROR DATA ERROR 5555 DATA ERROR ABAB DATA ERROR 0000 1 2 3 4 Printer controller 5 UNKNOWN PRINTER RESET ERROR UNKNOWN STATUS CPU ERROR CPU RAM ERROR TIMEOUT LPT ERROR ASIC ID ERROR ASIC REGISTER ERROR ASIC TIME ERROR ASIC RAM ERROR Z RAM ERROR ROM CHECKSUM ERROR 1 2 3 4 5 6 7 8 9 10 11 12 13 Cash drawer 6 CASHDRAW CLOSED CASHDRAW OPEN N...

Page 119: ...RINTER POWERUP ERR CMOS CHECKSUM ERROR PRINTER ERROR EM PRINT TIMEOUT PRINTER ERRORLINE NO OPERATOR DISPLAY NO INT CUST DISPLAY NO EXT CUST DISPLAY WRONG CMD ORDER INST BUFFEROVERRUN NO MFC1 NO MFC2 TH WRONG FORMAT DATE WRONG FORMAT NO HARDWARE DATA MEM NOT FORMATTED UNKNOWN_COMMAND DATE NOT ALLOWED WRONG TEXT TOTAL OVERFLOW BON SUM WRONG PROGRAM ERROR BLOCKADE BY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 120: ... be enabled Change CPU Fixed disk configuration error The specified configura tion is not supported Correct the hard disk configuration HD controller failure Controller failure Replace the hard disk controller Fixed disk failure 0 1 Defective hard disk 0 C 1 D Hard disk read failure strike 7 to retry boot Defective hard disk Try to reboot If not possible change hard disk Invalid config info Memory...

Page 121: ...ine failure at hex value read hex value expecting hex value Failure of a memory chip or circuit Replace the memory chip Memory high address line failure at hex value read hex value expecting hex value Failure of memory chips connected to circuit Replace the memory chip Memory double word logic failure at hex value read hex value expecting hex value Memory chip circuit failure Replace the memory ch...

Page 122: ...defective ROM Replace the card Shutdown failure Failure of the keyboard controller or logical circuit connecting it Check the keyboard controller Time of day not set Please run SETUP program Timer not set Start SETUP Timer chip counter 2 failed Chip failure Replace the timer chip Unexpected interrupt in protected mode The non maskable interrupt NMI cannot be deactivated Check the CPU especially th...

Page 123: ...nician or customer service MCBATT status messages Message Meaning Battery voltage is ok The supply of power to the BEETLE card is adequate Battery voltage is ok but the battery should be replaced The supply of power to the BEETLE card is adequate Recommendation back up data and change battery Battery voltage is too low There is no guarantee for your data The supply of power from the battery is ina...

Page 124: ...o MARK i e data entry is prohibited seri al I F and the printer automatically goes OFF LINE Error display The printer error is indicated by the ON LINE indicator The following table lists the indicator states Error Light flashing pattern 1sec Content Printer Error The timing signal can not be detected that is caused by printer when the motor starting Online Error Power Paper feed button 500 500 ms...

Page 125: ...e blinking cycle is about 2 sec Recoverable errors Type of error Light flashing pattern 2 sec Source of error Print head overheated error The print head ist overheated The following error recovers automatically by cooling the print head Automatic cutter error Error can be recovered by DLE ENQ 1 or DLE ENQ 2 control command Home position detection error Carriage detection error see the section clea...

Page 126: ... errors may occur when switching on the prin ter all LEDs will be blinking in a cycle of approx 4 sec Type of error Light flashing pattern 4 sec Source of error Hardware error This error refers to RAM ROM microcontroller The blink code will be repeated continuously Loading error With a loading error wrong checksum the blink code will be repeated continuously Firmware error With a firmware error wr...

Page 127: ...s will be blinking in a cycle of approx 2 sec however only one time and will not be repeated Type of error Light flashing pattern 2 sec Source of error ASIC All LEDs will be blinking only once followed by the normal start Selftest SW Stamp CHARSET Checksum Error Error messages GB 119 ...

Page 128: ...n a computer and its peripheral devices CPU Central Processing Unit This is the main component of a data processing system It monitors all processes and makes data and programs available The CPU consists of the input output control unit the processor and the main memory which is subdivided into ROM and RAM ECR Electronic Cash Register EMS Expanded Memory Specification Standard for communication be...

Page 129: ...Read Only Memory Operating system All those programs residing in a computer that are required to run the sy stem and the application programs OTPROM One Time Programmable Read Only Memory PCMCIA Personal Computer Memory Card International Association Industry standard for memory cards POS Point of Sale Point of Service RAM Random Access Memory Working memory accessed read from written to by the mi...

Page 130: ...rticipants in a local area network LAN SIMM Single Inline Memory Modules SRAM Static Random Access Memory SVGA Super Video Graphics Array Interface for connecting color monitors VGA Video Graphics Array Interface for connecting color monitors Glossary GB 122 ...

Page 131: ...receipt roll 32 33 38 43 ribbon cassette 34 35 stamp 53 cleaning document detection sensor 59 printer 58 timing disk 60 configuration label 76 108 connecting cash drawer 18 keyboard 18 monitor 20 network 20 PC peripherals 20 printer 21 22 scales 20 scanner 19 sockets 17 customer display 27 32 D data cable 3 13 delivery 12 detectors paper end 47 document detection sensor cleaning 59 drive settings ...

Page 132: ...er jam 51 PCI slot 70 PCMCIA 62 peripherals 17 POST 80 power cable 3 power plug 3 power supply 14 print head 36 printable area 95 99 putting the system into operation 76 R RAM 69 rear panel 17 receipt paper 95 96 98 99 recycling 8 retail device interface 74 retail message handler 74 retail presentation manager 75 retail transaction manager 75 ribbon cassette 34 50 rotational direction 41 S safety ...

Page 133: ...two stations printer 90 41 96 116 117 V validation 49 volume 16 W warranty and liability claims 4 waste disposal 3 8 X XMS 86 GB 125 ...

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