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If your equipment does not operate, please check the following prior to placing a service call.
Troubleshooting
ISSUE
MIGHT BE CAUSE BY
RECOMMENDED SOLUTION
The unit is not turning on
Power supply cord or circuit breaker.
Check that the power supply cord is correctly plugged
into the outlet and the circuit breaker is not tripped.
Switch has not been turned on
Check that the switch is in the ON position.
Plug/cord or external wiring is damaged
Remove and replace damaged plug and wiring -
Replacement must be done by an authorized service
provider.
The unit is not heating up
Heating wire is broken or disconnected.
Check connections. Replace faulty heating wire.
No power output from power supply.
Remove and replace power supply.
Microswitch is not activated.
Check for loose connections. Replace faulty microswitch.
Faulty timer
Check connections. Replace faulty timer.
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without first contacting our customer service department.
See "Limited Warranty" section on page 10 for details.
