Winco RC-S301, Operating Instructions Manual, Page: 7 / 12

7
Troubleshooting
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service agent.
If you have any questions or problems DO NOT send unit to WINCO® without first contacting our customer service department.
See "Limited Warranty" section on page 10 for details.
ISSUE MIGHT BE CAUSE BY RECOMMENDED SOLUTION
The unit is not turning on
Power supply cord or circuit breaker.
Check that the power supply cord is correctly plugged into the outlet.
Check outlet for power
Plug/cord or external wiring is damaged Remove and replace damaged plug and wiring -
Replacement must
be done by an authorized service provider.
Internal wiring fault
Blown internal fuse
Remove and replace damaged internal fuse.
Dry rice
Rice left on for an extended amount of
time.
Add water to compensate what has been evaporated.
Reduce the time the rice is kept in the unit.
Rice sticking to pot
Water to rice ratio Use recommended ratio addressed in manual.
Rice left on for an extended amount of
time.
Reduce the time the rice is kept in the unit.
If your equipment unit does not operate, please check the following prior to placing a service call.