Winco EIC-400 Operating Instructions Manual Download Page 8

8

Before placing a service call, please refer to the below chart in the event of the following LED display error codes.

Troubleshooting

ERROR CODES

DESCRIPTION OF ERROR

RECOMMENDED SOLUTION

EIC-400 / -400C

EIC-400B

“---“  shows on display and the unit beeps

There is no cookware or no suitable cookware on the 
range. The power will shut off within 10 seconds if there 
is no cookware detected, or the wrong type of cookware 
is on the unit.

Check power cord

Make sure your pot/pan is induction-compatible.

Check diameter of the pot/pan. It must have a flat bottom that is 
between 4.75” and 10” diameter.

E1

E01

EIC-400/400C voltage is under 75V

EIC-400B voltage is under 145V

Check electrical specifications of power source.

E2

E02

EIC-400/400C voltage is over 143V

EIC-400B voltage is over 275V

E3

E03

The accessory and spare parts are damaged

Contact WINCO

®

E5

E05

The heater is damaged

E6

E06

The temperature sensor underneath cooking area is 
defective, thermal protection has shut the unit off due 
to overheating

Unplug the unit and let it cool.  Plug the unit back in and 
continue use. If the range still does not function, contact 
WINCO

®

.

E7

E07

The cooking temperature inside the unit is too hot

Unplug the unit and let it cool for at least 20 minutes. Once the 
range has completely cooled down, position it away from the 
wall & ensure there are no obstructions to airflow. Plug the unit 
back in and continue use.

E08

The temperature sensor underneath cooking area is 
defective

Unplug the unit and let it cool.  Plug the unit back in and 
continue use. If the range still does not function, contact 
WINCO

®

.

E9

Malfunction has been activated or triggered

Unplug the unit. Plug the unit back in and continue use. If the 
range still does not function, contact WINCO

®

.

EE

Unit has reached maximum cooking time

Press On/Off Button to restart the unit.

Summary of Contents for EIC-400

Page 1: ...20 460 F 50 240 C 13 330mm 15 3 8 390mm 4 101mm BEFORE OPERATING ANY EQUIPMENT READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS Congratulations on your purchase of this WINCO commercial induction range WINCO takes pride in the quality of its products When used as intended and with proper care and maintenance you will experience years of reliable operation from this equipment To...

Page 2: ...ELS ARE POSITIONED SO THE GENERAL PUBLIC CAN USE THE EQUIPMENT MAKE SURE THAT CAUTION SIGNS WARNINGS AND OPERATING INSTRUCTIONS ARE CLEARLY POSTED NEAR EACH UNIT SO THAT ANYONE USING THE EQUIPMENT WILL USE IT CORRECTLY AND NOT INJURE THEMSELVES OR HARM THE EQUIPMENT WARNING A FACTORY AUTHORIZED SERVICE PROVIDER SHOULD HANDLE ALL MAINTENANCE AND REPAIR BEFORE DOING ANY MAINTENANCE OR REPAIR FOLLOW ...

Page 3: ... timeofpacking allproductsaresuppliedfullyfunctionalandfree ofdamage Shouldyoufindanydamageasaresultoffreight please contactyourWINCOdealerimmediately Unpacking the Equipment DISPOSE OF ALL PACKAGING MATERIALS IN AN ENVIRONMENTALLY RESPONSIBLE MANNER 1 Removeallpackingmaterialsandtape aswellasanyprotective plasticandcardboard fromtheunit 2 Cleananyglueresidueleftoverfromtheplasticortape 3 Placethe...

Page 4: ...cookonabrokencooktop ifthecooktopshouldbreak cleaningsolutionsandspilloversmaypenetratethebrokenor damagedsurfaceandcreateariskofelectricalshock 14 Cleanthecooktopwithcaution ifawetspongeorclothisused towipespillsonahotcookingsurface exercisecautiontoavoid steamburns NOTE somecleanersmayproducenoxiousflames whenappliedtoahotsurface 15 DONOTplacemetalobjectssuchasknives forks spoonsandlids onthegla...

Page 5: ...esdéversements surunesurfacedecuissonchaude fairepreuvedeprudence pouréviterlesbrûluresdevapeur Certainsnettoyantspeuvent produiredesflammestoxiqueslorsqu ilssontappliquéssurune surfacechaude 15 NEPLACERAUCUNobjetmétalliquetelsquecouteaux fourchettes cuillèresetcouverclessurlasurfacedeverre carilspeuvent devenirchauds 16 Lesobjetsmagnétiques ycomprisradios télévisions cartes bancairesautomatiquese...

Page 6: ...osethetemperatureatwhich tocook 3 Onceacookingmodehasbeenchosen usetheUPandDOWN buttonstosetthedesiredwattageortemperature 4 Theunitwilloperatecontinuouslyforupto2 5hours afterwhich timetheunitwillautomaticallyshutdownforsafety Ifyouwishto continue presstheOn OffButtontorestarttheunit Operation 4 8 1 2 3 5 6 7 Compatiblepansincludeflat bottompansand orpotswithadiameter of4 75 10inches madeofsteel ...

Page 7: ...etheUPbuttonstoswitchtoyourdesiredsetting Onceyour desiredsettingisblinking presstheTEMPbuttontoconfirmand thenpressON OFFtostart Setting the Timer 1 TurntheunitonandchooseyourcookingmodebypressingTEMP orHEAT 2 PresstheTIMERbuttonandusetheUPandDOWNbuttonsto adjusttimeanywherefrom1minuteto150minutes 2 5hours OncethetimerdisplayswitchesbacktoCookingMode thetimer willbegintocountdown andtheLEDnexttot...

Page 8: ...re parts are damaged ContactWINCO E5 E05 The heater is damaged E6 E06 The temperature sensor underneathcooking area is defective thermal protection has shutthe unitoff due to overheating Unplugtheunitandletitcool Plugtheunitbackinand continue use If the range still doesnot function contact WINCO E7 E07 The cooking temperature inside the unitis too hot Unplugtheunitandletitcoolforatleast20minutes O...

Page 9: ...ubsequenttransferees Warrantydoesnotcoverproductfailurescausedby failureto maintain neglect abuse damageduetoexcesswater fire normal wear impropersetupanduse Periodicmaintenanceisnotcovered Thiswarrantyisnotinforceuntilsuchtimeasaproperlycompleted anddigitallysignedInstallation WarrantyRegistrationhasbeen receivedbyWINCOwithin30daysfromthedateofinstallation WARRANTY SERVICE Toinitiatewarrantyservi...

Page 10: ...Models EIC 400 EIC 400B EIC 400C www wincous com ...

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