English
102
WILO SE 05/2015
11.2
Error table
Classification No.
Fault
Cause
Remedy
Error type
HV
AC
-
0
No fault
System
errors
E004
Undervoltage
Mains overloaded
Check electrical installation
C
A
E005
Overvoltage
Mains voltage too high
Check electrical installation
C
A
E006
2-phase operation
Missing phase
Check electrical installation
C
A
E007
Warning!
Generator
operation
(flow in flow direction)
The flow is driving the
pump impeller; electrical
current is being fed back
to the mains
Check the setting, check sys-
tem for proper operation
Caution!
Prolonged operation
can cause damage to the elec-
tronic module
F
F
Pump errors
E010
Blocking
Shaft is mechanically
blocked
If the blocking has not been
removed after 10 seconds, the
pump switches off.
Check shaft for ease of move-
ment
Request customer service
A
A
Motor errors
E020
Excess winding tem-
perature
Motor overloaded
Allow motor to cool down
Check settings
Check/correct the duty point
B
A
Motor ventilation limited Provide unobstructed air
access
Water temperature too
high
Lower water temperature
E021
Motor overload
Duty point outside of
duty chart
Check/correct the duty point
B
A
Deposits in the pump
Request customer service
E023
Short circuit/earth
leakage
Motor or electronic mod-
ule defective
Request customer service
A
A
E025
Faulty contact
Electronic module has no
contact to motor
Request customer service
A
A
Winding interrupted
Motor faulty
Request customer service
E026
WSK or PTC inter-
rupted
Motor faulty
Request customer service
B
A
Electronic
modules
errors
E030
Excess electronic
module temperature
Limited air supply to the
heat sink of the elec-
tronic module
Provide unobstructed air
access
B
A
E031
Excess hybrid/power
section temperature
Ambient temperature too
high
Improve room ventilation
B
A
E032
Intermediate circuit
undervoltage
Voltage fluctuations in
the mains
Check electrical installation
F
D
E033
Intermediate circuit
overvoltage
Voltage fluctuations in
the mains
Check electrical installation
F
D
E035
DP/MP: multiple
instances of same
identity
Multiple instances of
same identity
Reallocate master and/or slave
(see Chapter 9.2 on page 94)
E
E
Communica-
tion errors
E050
BMS communication
time-out
Bus communication
interrupted or timed out
Broken cable
Check cable connection to
building automation
F
F
E051
Impermissible DP/MP
combination
Different pumps
Request customer service
F
F
E052
DP/MP communica-
tions time-out
Cable MP communication
defective
Check cable and cable connec-
tions
E
E
Summary of Contents for VeroLine-IP-E 40/160-4/2 Series
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