English
17
8. Fault finding, causes and remedies
If the fault cannot be remedied, please contact your local plumbing and heating
specialist or WILO customer services.
Subject to technical alterations.
Fault
Cause
Remedy
Pump does not run
no power
check fuses, float switches and cables
motor safety switch activated
eliminate motor overload
Pump runs but does not pump
wrong direction of rotation
interchange two phases of the mains
connection
pipe or pump components blocked by
foreign body
check and clean pipe and pump
air in inlet pressure gland
seal inlet pressure gland
inlet pipe too narrow
fit a larger inlet pipe
Pump does not pump evenly
inlet too high
position the pump lower
Pressure is insufficient
wrong choice of pump
fit a more powerful pump
wrong direction of rotation
interchange two phases of the mains
connection
flow is too small, inlet pipe blocked
clean filter and inlet pipe
valve not sufficiently open
open valve
foreign body blocking the pump
clean the pump
Pump vibrates
foreign body in the pump
remove foreign body
pump not properly fixed to the base
tighten anchor bolts
base is not sufficiently heavy
fit a heavier base
Motor overheats,
motor cut-out activates
insufficient voltage
check voltage
pump sluggish:
foreign body
bearing damaged
clean pump
have pump repaired by customer services
ambient temperature too high
provide cooling
WILO SE 04/2016
Summary of Contents for Economy MHI 16 Series
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