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WARRANTY

Willsence provides a two-year product warranty from the date of 

purchase for all our products. 

We will take care of all quality-related issues with a REPLACEMENT 

or FULL REFUND including any return shipping costs. If your 

product is defective and under warranty, please contact us at 

[email protected].

Please carefully follow our warranty process to minimize any delays: 

1. Note  the  product model name. It can be found on a sticker 

   located underneath or on the back of the product.

2. Provide order number for a purchase made through Amazon.

  

Typical turn around time to address Warranty claims is 10 business 

days, depending on your geographical location and type of 

damage or Warranty claim

CUSTOMER SUPPORT

Any issues or questions regarding your new product , 

please feel free to contact our Customer Support Team. 

Customer Support

Email : [email protected]

*Please have your order invoice or order number 

ready before contacting Customer Support

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Summary of Contents for KT-X1

Page 1: ...oliday Plaza Shahe Street Nanshan District Shenzhen Guangdong China Email service willsence com www willsence com Made in China Questions or Concerns Please contact us at service willsence com Always...

Page 2: ...s regarding your new product please reach out us at service willsence com We hope you enjoy your new product REGISTER WILLSENCE VIP Register VIP to get free 6 months extended warranty Please visit www...

Page 3: ...Troubleshooting 12 Warranty 13 Customer Support 14 Product name Tea maker and kettle Model KT X1 Jug capacity 1 7L Power 1200W Voltage 120V 60Hz Jug material High borosilicate glass Net weight 3 53lb...

Page 4: ...r plug is damaged in any way Stop using and contact with Customer Support immediately ALWAYS unplug the kettle when it is not being used This will prevent moisture from causing a short circuit in the...

Page 5: ...ase The kettle will automatically switch off when the water has reached the selected temperature 5 4 Tea Infuser lid Jug Lid Stainless Steel Tea Infuser Glass Jug Easy Grip Handle Power Base Power Cor...

Page 6: ...tea leaves or tea bags START CANCEL button stops flashing and red light change to white light 4 Infusing tea The correct brew time is depending on the type of tea and your personal preference Enjoy y...

Page 7: ...ng temperatures and times VARIABLE TEMPERATURE CONTROL BASE TEA STEEPING CHART WHITE Suited to 185 F GREEN Suited to 175 F OOLONG Suited to 190 F COFFEE Suited to 200 F BLACK HERBAL Suited to 212 F HE...

Page 8: ...3S START CANCEL M UTE PRESS FOR 3S Note In the process of heating or heat preservation you can press KEEP WARM to keep warm or cancel heat preservation at will The heat preservation time is fixed for...

Page 9: ...underneath or on the back of the product 2 Provide order number for a purchase made through Amazon Typical turn around time to address Warranty claims is 10 business days depending on your geographica...

Page 10: ...ree to contact our Customer Support Team Customer Support Email service willsence com Please have your order invoice or order number ready before contacting Customer Support 14 Instagram instagram com...

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