W01-02PRI Installation Admin Guide - English
W01-02PRI Installation Admin Guide - English
Page 7 of 11
Click Login
Troubleshooting
Problem
Cause
Unable to contact the Management
Interface
Wrong Eth port used for the Network configuration (Consult
or in the LAN with or without a DHCP server)
Unable to contact the Management
Interface via the CLI
CLI service not activated in the configuration
Protocol used to contact the CLI not activated
Unable to contact the unit via SNMP
SNMP service not activated
Credentials do not grant access
Unable to make calls, although cards
appear in the Management Interface
Hour and date are not synchronized (required by certificates)
LED Patterns
LED state
Description
All LEDs cycling from left to right, individually blinking 1
cycle per second, 33% duty
A firmware pack is being downloaded into the PRI
gateway and written to persistent storage
All LEDs blinking at 3 cycles per second, 50% duty.
One LED out of two has a 180 degree phase. This
pattern lasts for 8 seconds
The download of the firmware has failed. After 4
seconds, the device restarts
Power1 or 2 and Ready LEDs blinking (synchronized) 1
cycle per second, 75% duty.
The partial reset is completed
Power LED blinking, 1 cycle per 4 seconds, 75% duty
Triggered when the device is booting on the
recovery bank and no update is pending
Power LED blinking green 3 cycles per second, 50%
duty.
Waiting for DHCP (IPv4 or IPv6) answer or IPv6
router advertisement or PPPoE connection. No IP
Address configured
Ready LED OFF, all other LEDs cycling from right to
left, left to right.
The device tries to download and install a firmware
given by the Network Rescue server
Reset of the Gateway
The Reset/Default switch can be used to perform a partial or factory reset while the PRI gateway is running.
In other words, the Reset/Default switch can be used to:
