Wilbur Curtis 1970 Series User Manual Download Page 76

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User Manual Curtis Genesis

Messages and instructions | Errors without error message

8.3 Errors without error message

Error pattern

Action instructions

• No hot water dispensing

but water in grounds
container

Call Curtis Service

• Pump runs continuously,

water in grounds
container

Call Curtis Service

• Bean hopper cannot

be replaced

Check whether bean hopper is accidentally
locked

Summary of Contents for 1970 Series

Page 1: ...Curtis Genesis Coffee machine English User Manual 01 03 03 Series 1970 33 4433 2930 04 2021...

Page 2: ...ated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of fire or electric shock to persons The exclamation point within an equilateral triangle...

Page 3: ...e the CleanLock function in order to prevent a beverage from being dispensing accidentally Never reach under the spouts while system cleaning Do not reach into the bean hopper or the brewing unit open...

Page 4: ...voltage inside the coffee machine is a hazard to life Never open the housing Never loosen the screws and do not remove any housing parts Conditions for use and installation In the event of failure to...

Page 5: ...to the operator At Curtis safety is one of the most essential product features The effectiveness of safety devices can only be ensured if the following points are observed Read the User Manual careful...

Page 6: ...or lack of experience or knowledge once they have been instructed in the safe use of the machine and the risks associated with it Children must not play with the device Cleaning and user maintenance...

Page 7: ...ative in order to prevent a hazard Never immerse the mains plug in water or other liquids Never pour water or other liquids over the mains plug Always keeps the mains plug dry Do not unplug the equipm...

Page 8: ...ces and spouts become hot Hot water may escape from the outlets in the heating up phase When dispensing beverages do not reach beneath the spouts Do not reach beneath the spouts during the heating up...

Page 9: ...sing or crushing hazard risk of injury The coffee machine contains moving parts that can cause finger or hand injury Closing the operating panel can cause a crushing hazard Always switch off the coffe...

Page 10: ...the coffee machine The bean hopper and the manual insert may only be filled with materials for the use intended Health hazard The cleaning tablets are irritants Follow the protective measures on the...

Page 11: ...g hazard The drip tray may contain hot liquids Never reach under the spouts while cleaning Ensure that no one ever drinks the cleaning solution Be careful when moving the drip tray Slipping hazard Flu...

Page 12: ...dispense beverages made with coffee into suitable containers The coffee beans must be suitable for processing in a fully automated coffee machine The products must not be processed after their expirat...

Page 13: ...st water spray The device must not be located on a surface that is sprayed or cleaned with a water hose steam jet steam cleaner or similar devices Water supply 3 8 inch hose connector with water mains...

Page 14: ...the Curtis Genesis be used to dispense and heat liquids other than coffee or hot water beverages cleaning Hygiene The coffee machine must be set up by the operator such that care and maintenance can b...

Page 15: ...water and drainage connections at the customer s premises is to be arranged by the machine owner operator The work must be carried out by authorized installation technicians in compliance with general...

Page 16: ...an hopper lockable 27 3 6 Manual insert 27 3 7 Grounds container 28 3 8 Grounds disposal through the counter optional 28 3 9 Drip tray 29 3 10 Switch off the coffee machine 30 4 Software 32 4 1 Overvi...

Page 17: ...overview 50 Set timer switching times 51 Timer state 51 Button layout overview 51 Button layout 51 Time date 52 Daylight saving time 52 Time zone 52 4 9 System 53 Progress display 53 Display and illu...

Page 18: ...n the drip tray 66 5 4 5 Clean the housing 67 5 4 6 Clean the bean hopper 68 6 HACCP cleaning schedule 69 7 Maintenance and descaling 71 7 1 Maintenance 71 7 2 Curtis Service 72 8 Messages and instruc...

Page 19: ...19 User Manual Curtis Genesis...

Page 20: ...20 User Manual Curtis Genesis 1 2 1 3 4 7 13 12 10 11 6 5 9 8 Introduction Parts of the coffee machine 2 Introduction 2 1 Parts of the coffee machine Ready to operate display Function bar Header bar...

Page 21: ...ater 5 Grounds container 6 Removable drip tray with drip grid 7 Operating panel 8 Hopper lock 9 ON OFF switch operating panel open Ready to operate display 10 Menu pad opens the main menu 11 Selection...

Page 22: ...Electrical shock Hot water or steam Bruising or crushing hazard Hot surfaces Slipping hazard Notice of property damage for the coffee machine for the installation location Always follow the User Manu...

Page 23: ...the water filter in liters Carbonate hardness Quoted in dKH gpg The water hardness is a measure of the calcium dissolved in the drinking water Decaf Decaffeinated coffee Grounds chute wGrounds disposa...

Page 24: ...spouts during the heating up phase Do not touch the spouts immediately after dispensing Always place an appropriate cup under the spout before dispensing a beverage Health hazard Only use products tha...

Page 25: ...ht side behind the operating panel Press the ON OFF switch Coffee machine switches on and heats up An automatic warm rinsing starts When the coffee machine is ready to dispense beverages the Ready to...

Page 26: ...n 3 3 2 Size selection Touching the button selects the general desired filling volume 3 3 3 Filling volume adjustment Touching the button selects the absolut filling volume oft the cups Fill Cup The p...

Page 27: ...ts can damage the grinders Such damage is not covered under the warranty Ensure that no foreign objects land in the bean hopper 3 6 Manual insert The manual insert is located in the center of the coff...

Page 28: ...his may cause subsequent damage to the machine Always empty the grounds container before replacing If grounds container cannot be replaced check chute for coffee residue and remove 3 8 Grounds disposa...

Page 29: ...ter accidentally drips down On coffee machines with a drain connection the drip tray may also be removed e g for cleaning For coffee machines without a drain connection the drip tray must be emptied r...

Page 30: ...y is invalidated in the event of any resultant damage Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch briefly until a signal...

Page 31: ...31 User Manual Curtis Genesis...

Page 32: ...ration safety instructions 4 1 Overview Ready to operate Button layout wOperating options page 44 The pads and buttons available on the display depend on the settings and the machine model All beverag...

Page 33: ...46 DI_abr DI_pin DI_timer DI_system Accounting page 47 PIN rights page 48 Timer page 50 System page 53 DI_sprache DI_usb Language page 55 USB page 56 Menu control pads Main menu back Confirm value set...

Page 34: ...cleaned The touch display is activated again 15 seconds after the last time it was touched Settings Switch off rinsing Options active inactive Default value active DI_pfege Menu control pads wOverview...

Page 35: ...is possible to start a dispensing test with the new settings before the recipe is saved Modify the settings as desired Touch the Dispensing test pad The beverage is dispensed using the newly changed...

Page 36: ...e Touch the Save recipes pad The beverage button is assigned to the newly selected recipe Adjust text Names and headlines can be customized by pressing the corresponding keyboard icon Adjust font and...

Page 37: ...ed icon and selecting the predefined background colors Optionally the color can also be defined by entering the HTML color code Cup volume multiple brewing and dispensing option Cup volume Set the des...

Page 38: ...tart Stop The dispensing runs until the set volume is reached The dispensing can be stopped sooner by touching the button again Start Stop Freeflow A brief press of a button starts Start Stop dispensi...

Page 39: ...rages Change recipes Select the beverage to be set by clicking through the selection steps Blend w Size w Leave Room Fill Cup w Beverage Beverage settings can be made by clicking on the change recipe...

Page 40: ...ch the desired addition and then touch the desired position in the recipe composition again The addition is immediately inserted at the desired position Delete addition Delete a marked addition from t...

Page 41: ...ace is provided for the ground coffee to swell 2 After pressing the coffee is brewed immediately 3 After pressing a pre infusion occurs 4 After pressing and a pre infusion a second wet pressing occurs...

Page 42: ...recipes are possible Text and picture The beverage name and photo of a beverage button are adjusted here Activate the keyboard by touching the keyboard pad Note A note about the beverage can be saved...

Page 43: ...in various colors in the header bar on the display Options active inactive Default value active active The errors are shown on the display as a text message Language pre selection This setting determ...

Page 44: ...are not displayed in the inactive state Nutritional information Displays ingredients and nutritional information for each beverage Options active inactive Default value inactive Cancel beverage Optio...

Page 45: ...the option is set to active and a customer s logo has been downloaded the customer s logo is shown at the center of the header bar when Ready to operate When the vending devices are connected it shows...

Page 46: ...Contact data for Curtis Service Serial number of the coffee machine Care The last cleaning and care procedures that run via coffee machine programs are displayed here Water filter and descaling Inform...

Page 47: ...ia the USB port Beverage 1 2 3 4 2 Espresso M 2 2 2 2 Espresso 1 1 1 1 Espresso M 1 1 1 1 Accounting DI_abr Counters DI_04_07_00 Standard setting Counter 1 day counter Counter 2 week counter Counter 3...

Page 48: ...ghts One PIN can be assigned for each of the areas listed below Cleaning Setting Accounting The PINs are hierarchical This means for example the settings PIN simultaneously grants all rights for the c...

Page 49: ...abr Accounting without delete DI_usb USB Accounting PIN On entering the valid PIN access granted to DI_pfege Care DI_pin PIN DI_getr Beverages DI_timer Timer DI_bedien Operating options DI_system Syst...

Page 50: ...erview of all switch on and switch off times Delete timer To delete a previously highlighted switching time press the Delete symbol Daily timer overview Switching between daily and weekly overview The...

Page 51: ...mer switching times are active inactive The timer switching times are not carried out Button layout overview An overview of all timer switching times for the button layout is shown here The settings c...

Page 52: ...ight saving time Set whether to switch to daylight saving time automatically here This menu is displayed only if no telemetry module is installed Options active inactive Default value inactive Time zo...

Page 53: ...splay brightness is reduced automatically 5 minutes after the last beverage is dispensed If the display brightness has been dimmed the display returns to the selected brightness level when it is first...

Page 54: ...assumed for any resulting damage Determine the water hardness Request drinking water hardness reading from water supplier or determine using Curtis carbonate hardness test complete with instructions...

Page 55: ...er must be run between each adjustment Only for trained personnel and service Portioner The names of the beans used can be saved here Espresso or Caf Cr me are the default options available Nutritiona...

Page 56: ...Load recipes The recipes stored on the USB stick are loaded to the coffee machine here Load beverage symbols Load photos or beverage symbols from USB stick Save recipes Current recipes are exported f...

Page 57: ...o the USB stick here Load data Data settings such as machine data beverage data etc are loaded here from the USB stick to the coffee machine Can be protected by a PIN Load language If available anothe...

Page 58: ...optimum coffee quality Health hazard hygiene Follow all hygiene instructions Follow the HACCP cleaning schedule Health hazard hygiene Germs can multiply in a coffee machine that is not in use Prior t...

Page 59: ...i spout when cleaning Hot liquids can irritate the skin and the heat poses a scalding hazard Never reach under the spouts while cleaning Always lock out the touch display with CleanLock before cleanin...

Page 60: ...anLock O wpage 62 x Clean the grounds container wpage 62 x Clean the brewing unit wpage 63 x Clean the drip tray O wpage 66 x Clean the housing wpage 67 x Clean the bean hopper wpage 68 Daily Daily at...

Page 61: ...t of the combi spout and out of the hot water spout Hot liquids can irritate the skin and the heat poses a scalding hazard Never reach under the spouts while cleaning Ensure that no one ever drinks th...

Page 62: ...h a clean damp cloth Do not use any cleaners or implements Use soft cloths for cleaning We recommend a damp microfiber cloth 5 4 2 Clean the grounds container grounds chute optional Empty grounds cont...

Page 63: ...f the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Hold the brewing unit tightly and remove it carefully The brewing unit should...

Page 64: ...ilt and pull forward Remove the brewing unit and hold firmly illustration 2 Use the multitool from the accessories Turn the thread on the brewing unit head counter clockwise illustration 3 until the s...

Page 65: ...place springs in insertion chute illustration 5 Squeeze the funnel 1 slightly and re insert it Use the guides Refit the brewing unit after it has been dried Hold the retaining catch compressed and rep...

Page 66: ...a burn hazard due to hot liquids Be careful when moving the drip tray Replace carefully so that no water accidentally drips down Always make sure the drip tray is seated correctly Lift up the front o...

Page 67: ...fee machine using the ON OFF switch Allow the coffee machine to cool Once the coffee machine has cooled down clean the housing with a damp cloth IMPORTANT Follow the Warranty chapter wstarting on page...

Page 68: ...ff the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Never clean the bean hoppers in a dishwasher Slide the operating panel upward...

Page 69: ...be established and implemented With correct installation care maintenance and cleaning Curtis coffee machines meet the requirements described above If care and cleaning of the coffee machine is not c...

Page 70: ...ture Time Time 1 2 3 4 1 2 3 4 1 17 2 18 3 19 4 20 5 21 6 22 7 23 8 24 9 25 10 26 11 27 12 28 13 29 14 30 15 31 16 1 Perform a system cleaning w User Manual Care chapter 2 Clean the brewing unit wUser...

Page 71: ...Care or contract maintenance should be carried out promptly to ensure correct functioning and so as to avoid any subsequent damage 7 1 Maintenance Maintenance after the display message may only be un...

Page 72: ...he local service point is not known Technical service Phone 1 800 995 0417 Mail techsupport wilburcurtis com www wilburcurtis com Important For other maintenance work and repairs please contact your l...

Page 73: ...on water tap and confirm Empty grounds container Empty grounds container Grounds container missing Replace the grounds container correctly Change water filter Change water filter Follow water filter i...

Page 74: ...indicated is not listed please call Curtis Service Some messages lead to blocking of individual functions You will notice this by the fact that the beverage button illumination goes out The beverage b...

Page 75: ...off the coffee machine and on again If error not remedied carry out the next step Clean the brewing unit wCare wClean the brewing unit page 63 Set the grinding degree coarser wSoftware wSystem wGrind...

Page 76: ...Errors without error message Error pattern Action instructions No hot water dispensing but water in grounds container Call Curtis Service Pump runs continuously water in grounds container Call Curtis...

Page 77: ...steam can always be discharged from a coffee machine Do not use the coffee machine outdoors Set up the coffee machine so that it is protected against water spray Always place the coffee machine on a...

Page 78: ...cale deposits For insurance reasons always ensure that at the end of operation the mains switch is switched off or the device is unplugged For machines with a constant water supply the water mains tap...

Page 79: ...ine conforms to all applicable provisions of the directives listed Any modifications to the machines that are not approved by us will cause this declaration to become invalid This device complies with...

Page 80: ...re procedures and be available for questions regarding use The operator shall ensure that electrical equipment and operating facilities are in a fit state in USA in accordance with NEC In order to ens...

Page 81: ...up chemical physical electrochemical or electrical effects If a water filter is not fitted even though the local water supply requires use of a water filter and malfunctions occur as a consequence If...

Page 82: ...th the new coffee machine and or the new water filter must be used Do not use the old set of hoses Water quality For drinking water with carbonate hardness from 5 dKH 5 gpg or higher a water filter mu...

Page 83: ...condensation Do not use device outdoors Installation surface water spray The device must be placed and levelled on a horizontal sturdy water resistant and heatproof base The device must not be cleane...

Page 84: ...50 in 800 mm in front the coffee machine and overhead clearance of at least 7 87 in 200 mm above the product hoppers are recommended The height of the installation surface above the floor is at least...

Page 85: ...ection must be available near the machine The sockets are part of the customer s on site installation The power cord must not come into contact with hot surfaces If the power cord for this device is d...

Page 86: ...2634 1300 1 Pcs Slider grounds disposal through counter 33 2633 9100 Constant water supply drainage 1 Pcs Connecting tube for constant water supply 33 2292 1000 1 Pcs Angle for drain tube 33 2165 800...

Page 87: ...y brightness 53 Delete addition 40 Delete timer 50 Descaling 46 Directives 78 Dispensing option 38 Dispensing test 35 Display and illumination 53 Display background 53 Display brightness 53 Display fo...

Page 88: ...rogress display 53 Q Quality level 41 R Ready to operate 32 Ready to operate display 20 21 Re enter PIN 49 Removable drip tray with drip grid 21 S Safety 5 Safety devices 5 Save recipes 56 Select coff...

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Page 92: ...may be reproduced in any form or processed duplicated or distributed using electronic systems without written consent Design and production typesetting and print presentation WILBUR CURTIS COMPANY Mo...

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