00061810.DOC, Version 2.1
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9. PROBLEM CART
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General notes
If the entire display is without image, make sure all network cable are properly connected.
Only use cables type CAT-5e or better.
Do not use a network hub or switch or any other network extension.
PROBLEM
POSSIBLE CAUSE
REMEDY
Network cable between PC and
interface is not connected
appropriately.
Check the network cable connection and change
cable if necessary.
Sending card or interface is out
of order.
Check if the sending card and interface are correctly
installed.
System settings are wrong.
Reconfigure the control software and your computer if
necessary.
Reconfigure the system with respective preset file.
Deinstall the control software and install it again.
[
LED Show T9
]: Network card
is not connected appropriately.
Deactivate your firewall or network bridge.
[
LED Studio
]: DVI cable is not
connected to sending card.
Check the DVI connection.
Entire display
without image
Monitor under Windows is not
activated or image output in
[
LED Studio
].
Activate the monitor extension or image output.
System settings are wrong.
Reconfigure the control software and your computer if
necessary.
Reconfigure the system with respective preset file.
Deinstall the control software and install it again.
Data processor at the back of
the display is without input or
output signal.
Check the wiring of data processor to PCB.
Display and interface are not
properly connected.
Check the connectors, fasten the locknut again. Plug
and jack must be connected appropriately.
Partially no
image
Power adaptor is broken.
Replace power adaptor (
�
8.1).
Single pixel is not
working
LED is broken
Replace LED (
�
8.2).
LED row is not
working
Pixels are not properly wired.
Remove the rear protective cover of the display,
check the wiring of the LED row and renew it if
necessary. Reattach the protective cover (
�
8.2).
Single pixels
react erratic
(e.g. shadows
under [
LED
Show T9
])
System settings are wrong.
Refer to section [
Manual adjustment of parameters
]
under [
LED Show T9
].
If the problem persists, contact your dealer.
