20
A. Top speed too slow:
1.
Fully recharge battery
2.
Check weight doesn’t exceed limit stated
3.
Check terrain - is it too bumpy?
B. Power on but motor not working:
1.
Reinstall battery & check it is inserted correctly.
2.
Replace fuse
3.
Please contact customer services
C. Riding shorter distance per recharge:
1.
Check tire pressures
2.
Recharge completely or have charger re-inspected
3.
Replace battery
4.
Please contact customer services
D. Power and indicator lights are all on, with throttle or pedal assist, but e-bike doesn’t
work:
1.
Controller needs to be replaced, or
2.
Motor needs to be replaced
3.
Please contact customer services.
E. You connect the power to the charger, but indicator light does not come on:
1.
Check whether there is electricity to the charger
2.
If you have a voltage meter, you can check to see if the charger produces the
correct current.
F. You plug in the charger to both bike and outlet, and the green light comes on instead
of the red light - which means it isn’t charging:
1.
Check to see if the batteries aren’t already fully charged
2.
Check whether the charger is plugged in properly to both battery and outlet
3.
Check the voltage of the charger and battery
4.
If “zero” voltage on the charger, then it needs to be replaced
5.
If “zero” voltage from the battery, then check the fuse.
G. Brakes not working effectively:
1.
Check the distance between brake pads and the wheel rim
2.
Check for wear on the brake pads.
3.
Check the brake pads are parallel with the wheel rim.
4.
Fine tune the brakes
5.
Consult a bike mechanic for more in depth repairs.
TROUBLESHOOTING
Summary of Contents for V1 PRO
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