Widex Senso System P38 User Instructions Download Page 30

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Troubleshooting guide

Symptom

Cause

Possible remedy

Dead

Not turned on

Turn it on

Battery is dead or
does not work

Replace battery.
Insert battery
correctly

Poor battery
contact

Clean battery
contacts with a
cotton bud

Blocked earmould

Clear earmould
blockage

Not loud
enough

Battery low

Replace battery

Blocked earmould

Clear earmould
blockage

Change in hearing See your hearing

healthcare
professional

Earwax blockage
in your ear

See your ENT
doctor

Summary of Contents for Senso System P38

Page 1: ...User s instructions The Senso System P38 Behind the ear ...

Page 2: ...e user s instructions We furthermore reserve the right to make any changes considered necessary Hearing aids and their accessories should not be disposed of with normal house hold waste Please consult your nation al Widex distributor for advice on how to dispose of your hearing aid ...

Page 3: ...8 Changing the battery 10 Recommended energy source Zinc Air battery type 675 12 Left right identification 13 Placing Senso on in the ear 14 Removing Senso 16 In case of malfunction 17 Audio input 20 Caring for your hearing aid 23 Accessories 25 The hearing aid 26 The earmould 27 There is only one way 29 Troubleshooting guide 30 ...

Page 4: ...gen eral neglect To get full satisfaction from the quality and the per formance we have built into your new Widex hearing aid please handle it with care and read and follow the instructions carefully At the back of this manual you will find a trouble shooting guide which will help you in situations where your hearing aid does not perform according to your expectations We hope you will be pleased w...

Page 5: ... turned on when the switch is pushed upwards and off when the switch is pushed downwards as illustrated The word OFF is clearly visi ble on the switch when the aid is turned off Please remember to switch the hearing aid off when it is not in use Remove the battery if the hearing aid will not be used again soon ...

Page 6: ...esigned to adjust its loudness automatically in accordance with the sound environment around you Several thousand times per second Senso analyses the surroundings and tailors its sound accordingly With Senso you do not have to think about adjusting the volume it happens quite automatically ...

Page 7: ...r a beep tone for each step the volume is raised When the maxi mum adjustment level is reached a steady tone will sound until you release the lever When you lower the volume you will hear a deeper beep tone for each step the volume is lowered When the minimum adjustment level is reached a steady tone will sound until you release the lever Note Senso P38 is a powerful hearing aid Avoid pro longed u...

Page 8: ...lecoil into operation The hearing aid can then be used within any mag netic field or loop system without background inter ference A loop system or magnetic field device can be fitted to a TV or radio Some public places such as church es theatres cinemas and lecture rooms are already equipped with a loop system Ask your hearing healthcare professional for more in formation ...

Page 9: ...n which case the M position should be used MT microphone telecoil If you want to listen both via the microphone and the telecoil place the switch in mid position MT e g when watching TV while still wanting to hear the doorbell telephone or other persons speaking ...

Page 10: ...nwards to swing open the battery drawer The nail grip is located on the op posite side of the on off switch at the bottom of the hearing aid The battery must be placed with the plus sign visible in ac cordance with the plus sign on the battery drawer If the battery drawer does not close easily the battery is incorrectly inserted When changing batteries make sure to hold the hearing aid over a tabl...

Page 11: ...ry is nearly exhausted Once the battery is totally exhausted the hearing aid will be completely silent Exactly how long the hearing aid will function af ter the beep tones varies from one case to another We recommend that you always have a spare battery with you Never leave an exhausted battery in the hearing aid Exhausted batteries may leak which could damage your hearing aid ...

Page 12: ...g the battery in the hearing aid Once inserted the bat tery will start functioning after a few seconds Oper ate your hearing aid with the same battery until it is exhausted The lifetime of the battery depends on a number of factors such as the setting of your hearing aid how many hours you use it daily and the listening envi ronments in which you use it On occasion a new battery may be exhausted b...

Page 13: ...u are wearing hearing aids on both ears and you want to make sure you are placing them correctly you can arrange with your hearing healthcare profes sional to have a small identification mark red name plate on the right ear hearing aid ...

Page 14: ...g aid We recommend that you turn off the hearing aid before placing it on the ear First insert the earmould in the ear canal while holding the lower part of the tubing It may also be helpful to gently pull the outer ear backwards and upwards with the opposite hand ...

Page 15: ...the earmould has been inserted you place the hearing aid behind the ear so that the hook rests comfortably on the ear close to your head When the hearing aid is in its cor rect position turn on the hear ing aid ...

Page 16: ...refully pull the earmould out of the ear ca nal while holding the lower part of the tubing If it is difficult it may help to try to move the earmould carefully from side to side while pulling it out It may also help to pull the outer ear upwards and back wards with the opposite hand ...

Page 17: ... Disconnect the tubing with earmould from the hook of the hearing aid and check if there is moisture in the tubing Check that the earmould is not blocked by earwax Disconnect the tubing with earmould from the hook of the hearing aid and try to blow air through the earmould with a small blower Change the battery and make sure the new battery is correctly inserted See the Troubleshooting guide p 30 ...

Page 18: ...son and never let a child obtain a battery or place it in his or her mouth In case of ingestion contact your physician immedi ately The hearing aid is made of modern non allergenic ma terials Still in rare cases skin irritation can occur If you notice skin irritation in or around your ear or ear canal contact your hearing healthcare professional The use of hearing aids increases the risk of accumu...

Page 19: ... to be ventilated Make sure that you clean and inspect your earmould as required If an infection occurs it is a good idea to clean your ear mould with a disinfecting tissue or the like Do not under any circumstances use alcohol chlorine or sim ilar substances to clean your earmould When not in use When your hearing aid is not in use it should be placed in the small case which you can easily carry ...

Page 20: ...e players Connecting the audio shoe Before connecting the little cover on the side of the hearing aid must be replaced with the cover which has one hole A Europlug is used for connection Insert the plug into the socket on the base of the audio shoe Please note that the plug will only connect one way as one of the three pins is thicker than the other two Make sure that the M MT T switch is set to M...

Page 21: ... aid until you feel a click If the audio shoe is equipped with a switch you have the choice of listen ing to audio input only MIC OFF or to audio input plus hearing aid micro phone MIC ON Remove the audio shoe by gently slid ing it off and pulling it away from the hearing aid as shown ...

Page 22: ... cord with a Europlug at both ends are used Important If the hearing aid is connected to equipment which is connected to the electrical mains this equipment must meet the safe ty requirements stated in the inter national standard IEC 65 Do not connect the hearing aid to sockets that are labelled with one or more of the following symbols ...

Page 23: ... the life of your aid Treat your hearing aid as the valuable object it is with care When not in use keep it in its case in a cool dry loca tion where it cannot be reached by children or pets Never expose it to extreme temperatures or high hu midity Do not wear your aid in the shower or swimming or when using a hair dryer hair spray or other sprays ...

Page 24: ...re weaker and will not damage your hearing aid Widex hearing aids are not certified for use in mines or other areas with explosive gases Switch your hearing aid off when it is not in use Should you not use it for a day or more take out the battery to avoid battery leakage Always insert the battery as described on page 10 If you feel the bat tery needs to be forced into the battery drawer then chec...

Page 25: ...essories are available for your hear ing aid A Battery magnet to facilitate insertion of the battery into the battery drawer B Wax removing tool for cleaning the relief vent opening C Soft cloth for drying and cleaning the hearing aid ...

Page 26: ...d with water cleaning so lutions or other liquids In stead clean your hearing aid with a dry soft cloth af ter use When the hearing aid is not in use it is a good idea to leave the battery drawer open so as to ventilate the aid and allow it to dry ...

Page 27: ...ure If it is plugged clear the open ing with the wax remov ing tool If this is not sufficient discon nect the plastic tube from the hook of the hearing aid and wash the earmould in lukewarm wa ter and a mild dishwashing soap Rinse in cold water Allow the earmould to dry overnight ...

Page 28: ...in the earmould or tube use a syringe or a small blower to blow it dry Do not use alcohol to clean your earmould If your earmould tubing becomes stiff yellow or cracked contact your hearing healthcare profession al for a replacement ...

Page 29: ... are no tricks or short cuts by which you can obtain immediate and full benefit from your hear ing aid Only consistent and determined practice will give you the maximum results from your hearing aid It takes time getting used to hearing again and to having something in your ear Your ear may even become a little sore at first but that will pass The sooner you become accustomed to wearing the hearin...

Page 30: ...battery Insert battery correctly Poor battery contact Clean battery contacts with a cotton bud Blocked earmould Clear earmould blockage Not loud enough Battery low Replace battery Blocked earmould Clear earmould blockage Change in hearing See your hearing healthcare professional Earwax blockage in your ear See your ENT doctor ...

Page 31: ...d reinsert Earmould too small New earmould required Crack in tubing Replace tubing Crack in hook elbow See your hearing healthcare professional Inter mittent sound Battery contacts dirty Clean battery contacts On off switch dirty Push the switch back and forth a couple of times ...

Page 32: ...Printed by HTO 2005 11 9 514 0016 001 02 9 514 0016 001a 02y ...

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Widex Senso System P38, User Instructions

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