Problem
Possible cause
Solution
The hearing aids do
not respond with a
corresponding change
in volume or program
to the device
a. The device is used
beyond the transmission
range
b. Strong
electromagnetic
interference in the
vicinity
c. The device and the
hearing aids are not
matched
a. Move the device closer
to the hearing aids
b. Move away from
known source of EM
interference
c. Check with your
hearing care professional
to make sure device is
matched with the
hearing aids
You hear “interrupted”
speech (on and off)
from the hearing aids
or no speech (muted).
a. The battery in one of
the hearing aids has
expired
b. Strong
electromagnetic
interference in the
vicinity
a. Replace battery in one
or both hearing aids
b. Move away from
known sources of
interference
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Summary of Contents for Menu series
Page 1: ...USER INSTRUCTIONS THE WIDEX MENU FAMILY ME X model In the ear...
Page 22: ...ACCESSORIES Remote control A remote control gives you a number of additional options 22...
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