TROUBLESHOOTING
These pages contain advice on what to do if your hearing aid stops working
or if it doesn't work as expected. If the problem persists, contact your
hearing care professional.
Problem
Possible cause
Solution
The hearing aid is
completely silent
It is not turned on
Make sure the battery is
placed correctly and the
battery compartment
cover is closed correctly.
The battery does not
work
Insert a new battery in
the hearing aid
The sound outlet is
blocked
See the cleaning section
The microphone opening
is blocked
See the cleaning section
The hearing aid
volume is not powerful
enough
The sound outlet is
blocked
See the cleaning section
Your ear is blocked by
earwax
Contact your doctor
Your hearing may have
changed
Contact your hearing
care professional/doctor
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Summary of Contents for Menu series
Page 1: ...USER INSTRUCTIONS THE WIDEX MENU FAMILY ME X model In the ear...
Page 22: ...ACCESSORIES Remote control A remote control gives you a number of additional options 22...
Page 29: ...29...
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Page 31: ...31...
