48
Problem
Possible cause
Solution
The hearing aid
is completely
silent
The hearing aid is not
turned on
Make sure the battery is
placed correctly and the bat-
tery compartment cover is
closed correctly. See page
16
The battery does not
work
Insert a new battery in the
hearing aid
The sound outlet is
blocked
See page 37
The microphone
opening is blocked
If you suspect that earwax
or dirt has migrated into the
microphone inside the
hearing aid, contact your
hearing care professional.
Do not insert anything into
the microphone opening
