Widex m2-X User Instructions Download Page 47 | Manualshive

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47

IN CASE OF MALFUNCTION

The following pages contain some quick advice on what to do
if your hearing aid stops working or performs unsatisfactorily.
If the problems persist, contact your hearing care professional
for assistance.

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Summary of Contents for m2-X

Page 1: ...USERINSTRUCTIONS THEMIND 440 MIND 330 MIND 220SERIES m4 X m3 X m2 X model In the ear ...

Page 2: ...2 YOUR WIDEX MIND HEARING AID To be filled out by the hearing care professional mind440 mind330 mind220 Date __________________________________________ Battery size 312 Vent No vent ...

Page 3: ...3 Programs Master Music TV T M T Comfort Acclimatization Audibility Extender Zen Zen ...

Page 4: ...eft identification 9 Acoustic indicators 10 The battery 11 Inserting the battery 12 Low battery indication 15 Turning the hearing aid on and off 16 Positioning the hearing aid 18 Removing the hearing aid 20 Volume adjustment 21 Listening programs 24 4 ...

Page 5: ...d 34 The sound outlet 37 The vent 38 NANOCARETM WAX GUARD 40 Changing the NanoCare wax guard 42 ACCESSORIES 46 IN CASE OF MALFUNCTION 47 CARING FOR YOUR HEARING AID 51 WARNINGS 53 ADVICE 58 REGULATORY INFORMATION 59 SYMBOLS 63 5 ...

Page 6: ...ESCRIPTION OF THE HEARING AID 1 Microphone openings 2 Volume control optional 3 Program button 4 On off function 5 Nail grip 6 Sound outlet 7 NanoCare wax guard 8 Vent Not in all versions 1 2 3 4 5 6 7 8 8 ...

Page 7: ... identify the serial number usually six or seven digits on the product please contact your hearing care professional WARNING This booklet contains important information and instructions Please read this booklet carefully before you start using the hearing aid NOTE Your hearing aid and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes cons...

Page 8: ...oise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal 10 dB HL to severe 80 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care profession als audiologists hearing aid specialists otolaryngologists who are trained in hearing r...

Page 9: ...ntification If you are wearing hearing aids in both ears it is easy to tell them apart as the right ear hearing aid has a red Widex logo and the left ear hearing aid a blue logo The arrow shows the position of the logo ...

Page 10: ...sage SmartSpeak or tones SmartTone The signal can also be de activated Functions Default settings Other settings Adjusting volume Tone Off Confirming program button use Clicking sound Off Changing program Message Tones off Starting up the hearing aid Message Tone off Warning about low battery Message 4 tones off Service reminder Off Message ...

Page 11: ...ring aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries Otherwise there is a risk that the bat tery life may be reduced ...

Page 12: ...remember to remove the adhesive tab Once the tab has been removed wait 60 seconds be fore placing the battery into the hearing aid CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction ...

Page 13: ...13 Use the nail grip to push the battery com partment cover downwards and open the cover Do not press the battery compart ment cover beyond the open position ...

Page 14: ...ry faces upwards You can use the battery magnet provided to steer the battery into place If the battery compartment cover does not close easily the bat tery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table ...

Page 15: ...you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batter ies may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is ex hausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Page 16: ... cover of your hearing aid also func tions as the on off switch Close the battery compartment cover and push it upwards to turn the hearing aid on An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled ...

Page 17: ...h the battery compartment cover downwards to turn the hearing aid off Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for sev eral days ...

Page 18: ...etely Hold your hearing aid with your thumb and fore finger Slowly guide the hearing aid into your ear canal until you feel re sistance Let go of the hearing aid and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal ...

Page 19: ...ing aid properly you could pull the outer ear backwards and upwards with the opposite hand If your hearing aid does not fit or sit properly causing discom fort irritation redness or the like contact your hearing care pro fessional ...

Page 20: ...d the hearing aid with your thumb and forefinger and pull gently If it is difficult you can try to move the hearing aid carefully from side to side It may also help to pull the outer ear back wards and upwards with the opposite hand ...

Page 21: ... automatically in accordance with your sound environment Your hearing aid may furthermore be provided with a volume control shaped like a small lever Push the lever upward to gradually raise the volume Push the lever downwards to gradually lower the volume ...

Page 22: ...s been disabled When the maxi mum or minimum adjustment level is reached a steady tone will sound WARNING If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care professional ...

Page 23: ...one has sounded To turn the sound on again Press the lever upwards or Change listening program Any adjustment of the volume setting will be canceled when your hearing aid is turned off or when you change program If you wish to have the volume control disabled please consult your hearing care professional ...

Page 24: ...ecoil T and not via the hearing aid microphones M The tele coil is used where a loop system is installed If you activate the telecoil program you listen to a specif ic sound source and shut out surrounding sounds M T In this program you listen via the hearing aid mi crophones M and the telecoil T Comfort Attenuates background noise Acclimatization This program has the same features as the Master p...

Page 25: ...25 Audibility Extender Makes high frequency sounds audible Zen Generates different kinds of tones or noise Zen Special Zen program with up to three different Zen styles ...

Page 26: ... It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss The Zen program may be used alone without amplification in quiet when you are not required to hear surrounding sounds Or it may be used with amplifi cation so that both the surrounding sounds and the generated sounds fractal tones and noise are heard together ...

Page 27: ...cluding speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations CAUTION If you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional ...

Page 28: ...ults who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hear ing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is programmed in your hearing aid please follow the recommendations o...

Page 29: ...counseling use of proper amplification and or sound therapy tools Prior to any tinnitus management program it is advisable that you seek medical attention to exhaust any medical or surgical treat ment options Use your hearing aid and the Zen program according to the di rections and schedule recommended by your hearing care profes sionals Warnings Use of the Zen program may interfere with hearing e...

Page 30: ...h our recommen dations on the use of conventional hearing aids stop using the hearing aids and the Zen program and seek attention from your hearing care professional if any of the following symptoms are noted Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus ...

Page 31: ...o another program an acoustic indicator will sound unless this function has been disabled Program 1 Message or one short beep Program 2 Message or two short beeps Program 3 Message or three short beeps Program 4 Message or one long and one short beep Program 5 Message or one long and two short beeps Zen Message or tone ...

Page 32: ...on of the hearing aid or remote control A short press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program button for more than 1 second If you wish to have the program button disabled please consult your hearing care professional ...

Page 33: ...ING The following cleaning accessories are available for the hearing aid 1 Cloth 2 Brush 3 Wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories 3 2 1 ...

Page 34: ... aid s performance that it is kept free from earwax and dirt Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt WARNING Never clean the hearing aid with water or cleaning solutions as this may cause it to malfunction ...

Page 35: ...35 When the hearing aid is not in use keep it in a warm dry place with the battery compartment cover open to ventilate the hearing aid and allow it to dry ...

Page 36: ...ou inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there Below is an example of how the sound outlet and vent openings may be positioned The positions can be slightly different on your hear ing aid 1 Sound outlet 2 Vent opening 1 2 ...

Page 37: ...e sound outlet with the small brush or cloth Do not attempt to clean the wax guard If the sound outlet is still blocked you should change the wax guard see pages 40 44 WARNING If you cannot clean the sound outlet completely you should contact your hearing care professional Do not insert anything into the sound outlet as this could damage the hearing aid ...

Page 38: ...38 The vent If earwax has accumulated in and or around the vent opening do as follows Clean any earwax from the vent by passing the wax removing tool all the way through the vent ...

Page 39: ...e hearing aid that the vent is never blocked by earwax Make it a habit to clean the vent every day In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected In that case you should see your hearing care pro fessional ...

Page 40: ...helps to protect the hearing aid against earwax Always use NanoCare wax guards with your hearing aid Otherwise the warranty for your hearing aid will be void The NanoCare wax guard consists of the following parts 1 Holder 2 Removal hook 3 Wax guard ...

Page 41: ...1 CAUTION The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your hearing aid and or cause the wax guard to become dislodged in your ear ...

Page 42: ...42 Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet Pull the wax guard straight out 1 Vent opening 2 Sound outlet 3 Used wax guard ...

Page 43: ... the holder into the opening of the sound outlet and gently press the wax guard into the opening Then pull the holder straight out The new wax guard will automati cally detach from the holder Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place ...

Page 44: ...44 Discard the holder with the used wax guard The frequency with which the NanoCare wax guard should be changed varies from one individual to another ...

Page 45: ...act your hearing care professional WARNING If the wax guard fits loosely discard it and insert another If the wax guard becomes dislodged from the hearing aid while in the ear canal please contact your physician Do not try to remove the wax guard from your ear canal yourself ...

Page 46: ...s you a number of additional options T DEX A device for connecting hearing aids to mobile phones using tel ecoil For help in determining whether you could benefit from a re mote control or other accessories please consult your hearing care professional ...

Page 47: ...F MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily If the problems persist contact your hearing care professional for assistance ...

Page 48: ...mpartment cover is closed correctly See page 16 The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See page 37 The microphone opening is blocked If you suspect that earwax or dirt has migrated into the microphone inside the hearing aid contact your hearing care professional Do not insert anything into the microphone opening ...

Page 49: ...blocked by earwax Contact your ENT doctor physician Your hearing may have changed Contact your hearing care professional The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor physician The hearing aid is not correctly placed in your ear canal Take the hearing aid out and reinsert it The hearing aid fits loosely in your ear canal Contact your hearing care profe...

Page 50: ... not correctly placed in your ear canal Consult your hearing care professional on how to place the hearing aid correctly in your ear canal The hearing aid does not fit your ear properly Contact your hearing care professional Your outer ear or ear canal is sore Contact your hearing care professional ...

Page 51: ...51 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid ...

Page 52: ...extreme temperatures or high hu midity Make sure to dry the hearing aid thoroughly after heavy per spiration such as that which may occur during intense physical activ ity e g playing sports Avoid dropping your hearing aid perform cleaning and battery changes while holding the hearing aid above a soft surface Do not wear your hearing aid while in the shower or swimming or when using a hair dryer p...

Page 53: ...yone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect yo...

Page 54: ...age to their hear ing When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals The hearing aid is made of modern non allergenic materials None theless in rare cases skin irritation may occur If you notice skin ir ritation in or around your ear or ear canal contact your he...

Page 55: ...n you go to bed to allow the ear canal to be ven tilated If possible you should also remove your hearing aid during the day if there are any periods when you do not need them Make sure that you clean and inspect your hearing aid as required If an ear infection or disease occurs you should seek medical attention and contact your hearing care professional for advice on how to dis infect the hearing ...

Page 56: ... during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radiation such as that in a microwave oven can damage your hearing aid and the hearing aid can become very hot Radiation from for example room surveil lance equipment burglar alarms and cell phones is weaker and will not damage the hearing aid but may create aud...

Page 57: ...agnetic radi ation from other products such as alarm systems room surveillance equipment and cell phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility stand ards the possibility cannot be excluded that it may cause interfer ence with other equipment such as medical devices Never try to open or repair the hearing aid yourse...

Page 58: ...e hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of ear wax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may...

Page 59: ...id users Goodhealthpracticerequiresthatapersonwithahearinglosshaveamed ical evaluation by a licensed physician preferably a physician who special izes in diseases of the ear before purchasing a hearing aid Licensed physi cians who specialize in diseases of the ear are often referred to as otolar yngologists otologists or otorhinolaryngologists The purpose of medical evaluation is to assure that al...

Page 60: ...duct a hearing aid evalua tion to assess your ability to hear with and without a hearing aid The hear ing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispens...

Page 61: ...ercise of such a waiver is not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and reha bilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audi...

Page 62: ... equipment WEEE is not han dled correctly Do not dispose of hearing aids hearing aid accessories and bat teries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal Proper disposal helps to protect human health and the enviro...

Page 63: ...uct is produced by the manufacturer whose name and address are stated next to the symbol If ap propriate the date of manufacture may also be stated Date of manufacture The date when the product was manufactured Use by date The date after which the product is not to be used Batch code The product s batch code lot or batch identification ...

Page 64: ...ber Keep away from sunlight The product must be protected from light sources and or The product must be kept away from heat Keep dry The product must be protected from moisture and or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed ...

Page 65: ...imits The highest and lowest temperatures to which the prod uct can be safely exposed Consult instructions for use The user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning Text marked with a caution warning symbol must be read before using the product ...

Page 66: ... product is in conformity with the requirements set out in European CE marking directives Alert The product is identified by R TTE Directive 1999 5 EC as an equipment Class 2 product with some restrictions on use in some CE member states C Tick mark The product complies with EMC and radio spectrum regu latory requirements for products supplied to the Australian or New Zealand market ...

Page 67: ...Title Description Interference Electromagnetic interference may occur in the vicinity of the product The six or seven digit number on the product is the serial num ber Serial numbers may not always be preceded by ...

Page 68: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0w7 fa j Manual no 9 514 0270 041 02 CIB327 1014 Issue 2015 06 WIDEX MIND DEX and NANOCARE are trademarks of Widex A S ...

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