Additional information for hearing aids with silver-zinc rechargeable
batteries:
LEDs on
charger
Possible cause
Solution
There is no
light
The hearing aid is not
placed correctly in the
charger
Make sure to place the hearing
aids correctly in the charger
The charger is not
connected
Make sure that the USB cable is
connected to a wall adapter
One or both
LEDs are solid
red
The battery will not
charge
Make sure that the battery is a
ZPower rechargeable battery
and not a non-rechargeable
zinc-air battery
Both LEDs
flash red
Temperature is out of
range. Charging will
restart as soon as the
temperature is within
range
Move the charger to an
environment between 10°C
(50°F) and 40°C (104°F)
NOTE
If the problems persist, contact your hearing care professional for assistance.
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