55
Problem
Possible cause
Solution
The hearing aids
do not respond
with a corre-
sponding change
in volume or pro-
gram to the DEX
The DEX is used
beyond the trans-
mission range
Move the DEX closer to the
hearing aids
Strong electromag-
netic interference in
the vicinity
Move away from known
source of EM interference
The DEX and the hear-
ing aids are not
matched
Check with hearing care
professional to make sure
DEX is matched with the
hearing aids
The wearer hears
“interrupted”
speech (on and
off) from the
hearing aids or no
speech (muted)
from the trans-
mitting ear .
The battery in one of
the hearing aids has
expired
Replace battery in one or
both hearing aids
Strong electromag-
netic interference in
the vicinity
Move away from known
sources of interference
Summary of Contents for C2-CIC
Page 110: ...110 ...
Page 111: ...111 ...