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In case of malfunction
If the hearing aid is dead, it could be because:
The hearing aid is not turned on
. Make sure that the
battery drawer is closed.
The battery is dead or does not work.
Insert a new bat-
tery. Make sure the battery is placed correctly.
The sound outlet of the ear-tip is blocked
. Clean the ear-
tip and tubing. See page for detailed instruc-
tions.
If the hearing aid volume is not powerful enough, it
could be because:
The battery is nearly exhausted
. Insert a new battery.
The sound outlet of the ear-tip is blocked
. Clean the ear-
tip and tubing. See page for detailed instruc-
tions.
Your ear is blocked by earwax
. Contact your ENT doc-
tor/physician.
Your hearing may have changed
. Contact your hear-
ing care professional.
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If the hearing aid whistles continuously, it could be
because:
Your ear is blocked by earwax
. Contact your ENT doc-
tor/physician.
The tubing is broken
. Contact your hearing care pro-
fessional to have the tubing replaced.
The tubing is yellow and stiff
. Contact your hearing
care professional to have the tubing replaced.
The hook is cracked
. Contact your hearing care profes-
sional to have the tubing replaced.
The ear-tip is not correctly placed in your ear canal.
Take
the ear-tip out and reinsert it.
The ear-tip fit is too loose.
Contact your hearing care
professional.
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