15
Troubleshooting
Problem
Possible Causes
Solutions
The appliance does not operate
There is a power failure
The appliance is not plugged in
A house fuse has blown or the
circuit breaker is tripped
Ensure the appliance is plugged in and
the power outlet has power
Replace the broken fuse or reset the
breaker
The appliance is not cold
enough
The appliance is placed too close
to a heat source
The door is opened too often
The door is not closed completely
The door gasket does not seal
properly
Adjust the temperature
Keep the appliance away from sun-
shine or other heat sources
Close the door tightly and do not open
the door too frequently or for a long
period of time
Ensure the door gasket is not loose.
The appliance turns itself on and
off frequently
The ambient (room) temperature
is too low or high
A large amount of contents has
been added to the appliance
The door is opened too often
The door is not closed completely
The fan is circulating the air in
the cabinet
Decrease or increase the ambient
(room) temperature
To minimize internal temperature fluc-
tuation, do not add large amount of
contents at once
Close the door tightly and do not open
the door too frequently or for a long
period of time
Ensure the door gasket is not loose
It is normal for the fan come on and off
to circulate the air inside of the unit for
even temperature distribution and to
save energy
The appliance makes too much
noise
The noise may come from the
flow of the refrigerant and expan-
sion of the inside walls may cause
popping and crackling noises
Contraction and expansion of the
inside walls may cause popping
and crackling noises
The appliance is not level
It is normal that as each cooling cycle
ends, you may hear rattling or gurgling
sounds caused by the flow of refriger-
ant in the appliance. The high efficien-
cy compressor may make a pulsating
or high pitched sound
Some popping or cracking noises are
normal. They are caused by expansion
and contraction of the inside walls due
to temperature changes
Make sure the unit is on a hard and
level surface. Do not place the appli-
ance on carpet
See Normal Sounds
The door does not close proper-
ly
The appliance is not level
The door was reversed and not
properly installed
The shelves are out of position
Make sure the appliance is on a hard
and level surface. Avoid placing the
appliance on a carpeted or soft surface
Reinstall door
Correctly install the shelves
Condensation builds up on the
glass door.
Ambient temperature or humidity
is high.
Lower the room humidity by a dehu-
midifier or air conditioner.
The room temperature is outside
of the normal operating range
Ensure the item is in an area with
temperatures above 60°F (16°C) and
below 90°F (32°C)
See Operating Noises
The door gasket does not seal
properly
Items are blocking the internal
fan(s)
Ensure no items are placed against the
back internal cabinet wall
