10
TROUBLESHOOTING GUIDE
Most common problems can be resolved by referring to the troubleshooting suggestions listed below.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The appliance does
not operate.
There is a power failure.
The appliance is not plugged in.
A house fuse has blown or the circuit breaker
is tripped.
Ensure the appliance is plugged in
and the power outlet has power.
Replace the broken fuse or reset the
breaker.
The appliance is not
cold enough.
The set temperature is too high.
The appliance is placed too close to a heat
source.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Turn the temperature dial to colder
setting.
Keep the appliance away from
sunshine or other heat sources.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
Ensure the door gasket is not loose.
The appliance turns
on and off frequently.
The ambient temperature is too low or high.
A large amount of contents has been added to
the appliance.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Decrease or increase the ambient
temperature.
To minimize internal temperature
fluctuation, do not add large amount of
contents at once.
Close the door tightly and do not open
the door too frequently.
Ensure the door gasket is not loose.
The appliance
makes too much
noise.
The noise may come from the flow of the
refrigerant.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The appliance is not level.
It is normal that as each cooling cycle
ends, you may hear gurgling sounds
caused by the flow of refrigerant in the
appliance.
Some popping or cracking noises are
normal. They are caused by
temperature changes.
Make sure the cooler is on a hard and
level surface. Do not place the
appliance on carpet.
The door does not
close properly.
The appliance is not level.
The shelves are out of position.
Make sure the cooler is on a hard and
level surface. Avoid placing the
appliance on a carpeted or soft
surface.
Correctly install the shelves.
Condensation builds
up on the glass door.
Ambient temperature or humidity is high.
Lower the room humidity by a
dehumidifier or air conditioner.
