15
Troubleshooting
Problem
Possible Causes
Solutions
The appliance does not operate
•
There is a power failure.
•
The appliance is not plugged in.
•
A house fuse has blown or the circuit
breaker is tripped.
•
Ensure the appliance is plugged in and the
power outlet has power.
•
Replace the broken fuse or reset the break-
er.
The appliance is not reaching the
desired temperature
•
The appliance is placed too close to a
heat source
•
The door is opened too often.
•
The door is not closed completely.
•
The door gasket does not seal proper-
ly.
•
Adjust the temperature.
•
Keep the appliance away from sunshine or
other heat sources.
•
Close the door tightly and do not open the
door too frequently or for a long period of
time.
•
Ensure the door gasket is not loose..
Frost forming inside the appliance
•
The environment is too humid.
•
The ambient temperature is too low.
•
The door is opened too frequently for
a long period of time.
•
Items are blocking the internal fan.
•
If frost builds up, try running the unit on a
warmer temperature setting.
•
Close the door tightly and do not open the
door too frequently or for a long period of
time.
•
Unplug the unit to allow the frost to melt.
•
Move items so they do not block the fan.
Condensation builds up
on the door.
•
Ambient temperature or humidity is
high.
•
Lower the room humidity
using
a
dehumidifier
or air conditioner.
The appliance turns itself on
and off frequently
•
The ambient (room) temperature is too
low or high.
•
A large amount of contents has been
added to the appliance.
•
The door is opened too often.
•
The door is not closed completely.
•
The door gasket does not seal proper-
ly.
•
Decrease or increase the ambient (room)
temperature.
•
To minimize internal temperature fluctua-
tion, do not add large amount of contents at
once.
•
Close the door tightly and do not open the
door too frequently or for a long period of
time.
•
Ensure the door gasket is not loose.
The appliance makes too much
noise
•
If the noise is from the fan, it may be
normal operating noise.
•
Contraction and expansion of the
inside walls may cause popping and
crackling noises.
•
The appliance is not level.
•
The fan makes normal fan noises.
•
Some popping or cracking noises are nor-
mal. They are caused by expansion and
contraction of the inside walls due to tem-
perature changes.
•
Make sure the unit is on a hard and level
surface. Do not place the appliance on car-
pet.
•
See Normal Sounds.
The door does not close properly
•
The appliance is not level.
•
The door was reversed and not
properly installed.
•
The shelves are out of position .
•
Make sure the appliance is on a hard and
level surface. Avoid placing the appliance
on a carpeted or soft surface.
•
Reinstall door.
•
Correctly install the shelves.
Displays “
L
I”, “
E
I”, or "HI" code
•
For "LI" code, decrease or increase the
ambient (room) temperature.
•
Contact Whynter Customer Support.
•
"LI" code indicates that the actual
temperature is much lower than your
set temperature.
•
"EI"
and "HI"
code
s
indicates that
temperature
sensor has
malfunctioned.
